Black+Decker Garment Steamer Recall — 2 Million Units, Full Refund Available
Photo Credit: Unsplash | Updated: March 30, 2026
Status: Open to Claims
Recall Deadline: Pending
Estimated Payout: $22.14 Refund (or purchase price with receipt)
Proof required: Optional (higher refund with receipt)
What's the Black+Decker Recall About?
About 2 million Black+Decker garment steamers have been recalled by Empower Brands due to a burn hazard. This is an expansion of the original November 2022 recall, which covered about 518,500 units. The steamers can expel, spray, or leak hot water during use, posing serious burn risks. Since the original recall, Empower Brands received 317 reports of hot water expelling from the steamers, including 82 reports of burn injuries — seven of which were second-degree burns. The steamers were sold at Walmart, Target, Amazon, Bed Bath and Beyond, and other retailers for between $14 and $23 from June 2021 through February 2024. The remedy has been upgraded from a replacement part to a full refund for all units.How Do I Qualify?
If you purchased any of the following BLACK+DECKER models of Easy Garment Steamers, you may qualify for a full refund. All units of the models listed below are now included in the expanded recall:| Model | Date Codes | UPC (Universal Product Code) |
|---|---|---|
| HGS011 | 102ZJ - 204ZJ | 0 50875 82838 4 |
| HGS011S | 104ZJ - 210ZJ | 0 50875 82839 1 |
| HGS011F | 102ZJ - 210ZJ | 0 50875 82840 7 |
How Much Can I Get?
Consumers are now eligible for a full refund of $22.14, or the original purchase price if you have proof of purchase. This applies to all units, including those that were previously repaired as part of the November 2022 recall.How Do I File a Claim?
Stop using the recalled steamer immediately. Contact Empower Brands to register for a refund:• Online: Visit the official recall website below
• Phone: Call 800-990-5298 (Monday–Friday, 8 AM – 4:30 PM CT)
• Email: hgsrecall@brandprotectplus.com
