By Steve Levine
Photo Credit: Unsplash · Updated: June 12, 2026
Remedy
Full refund — $22.14 or purchase price with receipt
Register online with Empower Brands; the remedy was upgraded from a replacement part to a full refund for all units
Recall Date
November 2022 — expanded April 2024
The April 2024 expansion added roughly 1.6 million units to the original 518,500-unit recall
Units Affected
About 2 million
Models HGS011, HGS011S, HGS011F, HGS011T — including units repaired under the original recall
Hazard
Burn
317 reports of hot water expelling from the steamers, including 82 burn injuries — seven second-degree burns
Documentation Required
No
Online registration only for the standard $22.14 refund — a receipt is needed only to claim a higher purchase-price refund
What's the Black+Decker Recall About?
About 2 million Black+Decker garment steamers have been recalled by Empower Brands due to a burn hazard. The expansion, announced by the CPSC in April 2024, adds roughly 1.6 million units to the original November 2022 recall, which covered about 518,500 units. The steamers can expel, spray, or leak hot water during use, posing serious burn risks. Since the original recall, Empower Brands received 317 reports of hot water expelling from the steamers, including 82 reports of burn injuries — seven of which were second-degree burns. The steamers were sold at Walmart, Target, Amazon, Bed Bath and Beyond, and other retailers for between $14 and $23 from June 2021 through February 2024. The remedy has been upgraded from a replacement part to a full refund for all units.How Do I Qualify?
If you purchased any of the following BLACK+DECKER models of Easy Garment Steamers, you may qualify for a full refund. The expanded recall now covers all units of Models HGS011, HGS011S, HGS011F, and HGS011T — including units repaired under the original recall — regardless of date code. The date codes below are from the original 2022 recall notice:| Model | Date Codes | UPC (Universal Product Code) |
|---|---|---|
| HGS011 | 102ZJ - 204ZJ | 0 50875 82838 4 |
| HGS011S | 104ZJ - 210ZJ | 0 50875 82839 1 |
| HGS011F | 102ZJ - 210ZJ | 0 50875 82840 7 |
How Much Can I Get?
Consumers are now eligible for a full refund of $22.14, or the original purchase price if you have proof of purchase. This applies to all units, including those that were previously repaired as part of the November 2022 recall.How Do I File a Claim?
Stop using the recalled steamer immediately and register online with Empower Brands for a refund using the official recall registration website. You can also reach the registration site through the Safety Notices link at the bottom of the Black+Decker appliances website. No receipt is required for the standard $22.14 refund; provide proof of purchase if you want to claim your original purchase price instead.Sources
• CPSC Recall Notice — Two Million Black+Decker Garment Steamers Recalled by Empower Brands• Empower Brands — Official HGS011 Recall Registration Site
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Remedy
Full refund — $22.14 or purchase price with receipt
Recalling Company
Empower Brands
Agency
CPSC
Recall Date
November 2022 (expanded April 2024)
Official Recall Notice
HGS011 Recall Registration
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