Updated
July 23, 2022
TracFone and its brands (Straight Talk, Total Wireless, SIMPLE Mobile and more) lost service after a December 2021 cyberattack; attorneys are looking into whether affected customers can recover compensation.
What's This About?
On December 2021, a malicious cybersecurity attack led to mobile service customers losing service. Customers have reported being unable to use their cell phone service for several days.TracFone Wireless, Inc. (TFWI) is an American prepaid, no-contract mobile phone service provider, a subsidiary of Verizon, and offers products and services under several brands.
Status
Under Investigation
No settlement has been reached yet
Claim Deadline
None Yet
No claim process is open
Estimated Payout
To Be Determined
Proof Required
To Be Determined
How Do I Qualify?
Affected plans include the following:• Straight Talk
• Total Wireless
• Simple Mobile
• Walmart Family Mobile
• NET10 Wireless
• Page Plus
• SAFELINK
• GOSMART Mobile
• TELCEL America
• Clearway clients
If you had one of these plans and experienced cell phone issues or outages in late 2021 or early 2022 you may be entitled to compensation.
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How Do I File a Claim?
If you had one of the mobile services listed above and experienced cell phone issues and/or outages in late 2021 or early 2022, please fill out the form at the link below:
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