Published
January 7, 2024
Updated
August 3, 2026
The $3 million VIZIO settlement covered certain California televisions advertised with 120Hz or 240Hz effective refresh rates. Claims closed in March 2024 and the court granted final approval in July 2024.
Current Status
Claims are closed and final approval was granted. The court entered its final approval order on July 15, 2024 and directed the administrator to pay approved claims under the settlement. The official site still displays older proposal language and does not post a current general distribution-completion notice, so the public payment status should be treated as stale rather than assumed.StatusFinal Approval Granted; Public Payment Update Stale
Claim DeadlineMarch 30, 2024 — Passed
Settlement AwardsUp to $3 Million
Historical ProofNo Purchase Receipt Initially Required
What Was the VIZIO Refresh Rate Lawsuit About?
The lawsuit alleged that certain VIZIO televisions sold in California were misleadingly advertised as having a 120Hz Effective Refresh Rate or 240Hz Effective Refresh Rate even though their native panel refresh rates were lower. Plaintiffs asserted consumer-protection and false-advertising claims based on the labeling.VIZIO denied the allegations and maintained that its effective-refresh-rate descriptions were proper. The settlement resolved the dispute without a trial or an admission that the labels violated California law.
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Who Was Included?
The settlement class generally covered individuals who purchased a qualifying VIZIO television in California between April 30, 2014, and the date of final judgment. The television had to be advertised with one of the challenged effective refresh-rate descriptions.Not every VIZIO television qualified. Model labeling, place of purchase, timing, and whether the buyer timely excluded themselves affected class membership. The official notice and settlement agreement define the covered televisions and exclusions.
What Cash Benefit Was Available?
VIZIO agreed to make up to $3 million available for settlement awards. A valid claim was eligible for up to $50, subject to pro rata reduction based on the number of approved claims. The administrator, rather than OCA, determined whether each filing was valid.The $50 figure was a ceiling, not a guaranteed check. The separate court-approved attorneys’ fees, notice costs, and representative award were structured outside the settlement-award fund under the agreement.
What Non-Cash Benefits Were Included?
The settlement also provided enhanced service assistance for picture-quality optimization and a limited one-year warranty relating to workmanship and materials for qualifying class members. Those benefits were described separately from the cash claim.VIZIO also agreed to stop advertising new television models using an effective refresh rate measured in hertz, including the challenged 120Hz and 240Hz phrasing. The injunction did not require the company to recall or relabel models already sold or distributed to third parties.
Was Proof of Purchase Required?
The legacy claim process did not initially require a purchase receipt for the standard cash filing, although claimants had to identify the television and certify eligibility. The administrator could request more information when reviewing a submission.OCA therefore classifies the ordinary claim as no receipt required rather than automatic. A class member still had to file by March 30, 2024 to receive cash; doing nothing could preserve only the non-cash benefits described by the settlement.
What Happened at Final Approval?
The court entered an Order Granting Final Approval of Class Action Settlement on July 15, 2024. The order found the settlement fair, adequate, and reasonable, approved the injunctive relief, and directed payment to participating class members whose claims the administrator approved.The written order resolves the approval question even though the official homepage still says the settlement is subject to final approval. That older homepage language is stale and should not override the posted court order.
Have Payments Been Confirmed as Complete?
The final order authorized payment, but the official site does not publish a current general notice confirming the distribution date or completion. OCA is therefore not claiming that payments remain pending or that no payments were sent.A person who timely filed should use saved claim and payment correspondence for individual status. The absence of a fresh public notice is best described as a stale update, not evidence about a particular claimant.
Can Anyone File Now?
No. The March 30, 2024 claim deadline passed. The online form and old $50 estimate are historical. A consumer cannot create a new claim merely because the official homepage has not been rewritten after final approval.OCA cannot verify a television serial number, reopen the deadline, or reissue a payment. Private product and payment information should be sent only through an authenticated official process.
What Did VIZIO Admit?
VIZIO did not admit that its labels were false or that class members suffered damages. Settlement approval means the court approved the compromise and its relief; it is not a merits verdict against the company.The case concerns the specified California advertising and class period. It does not establish that every motion-enhancement label or television specification is unlawful.
What Should Former Claimants Keep?
Former claimants should retain claim confirmations, model information, and any payment or warranty communications. Those records are more useful for an individual follow-up than a stale public homepage.This page now distinguishes the confirmed final order from the unconfirmed public distribution stage and does not present the closed claim form as available.
Official Information
Review the latest information on the official VIZIO refresh rate settlement website.
Case
Jeffrey Koenig et al. v. VIZIO, Inc.
Case Number
BC702266
Court
Superior Court of California, County of Los Angeles
Class Period
April 30, 2014–July 15, 2024
Settlement Awards
Up to $3,000,000
Claim Deadline
March 30, 2024
Final Approval
July 15, 2024
Distribution
No current general completion notice posted
Official Website
official VIZIO refresh rate settlement
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