Updated
July 10, 2026
A settlement resolved claims that Chipotle misrepresented its delivery and service fees on app and website orders, offering non-rewards members a cash payment and rewards members a free entrée voucher. The claim window has closed.
What's This Settlement About?
Consumers nationwide who ordered Chipotle directly using their Android, or iPhone app, or from their website may be eligible for compensation in the form of a cash payment thanks to a recent lawsuit involving Chipotle and their delivery fees. The lawsuit alleges that Chipotle made representations regarding its delivery fees, service fees, and menu prices on its delivery orders that were false or misleading.
Status
Claims Closed
Settlement is closed to new claims
Claim Deadline
Passed
Estimated Payout
Pro rata cash · free entrée voucher
$1M non-rewards fund · up to $3M in rewards vouchers
Proof Required
Yes
Unique ID from the mailed/emailed notice
How Do I Qualify?
You are a Class Member and may be entitled to a cash payment if you made a food delivery order through Chipotle's App or Website during the period May 11, 2020, through January 19, 2022. The Settlement creates two Subclasses:• The Non-Rewards Member Settlement Subclass: Anyone in the United States who were not members of Chipotle's Rewards Program and ordered food delivery through Defendant's App or Website during the Class Period and were charged a service fee and/or increased menu prices.
• The Rewards Member Settlement Subclass: This includes anyone in the United States who were members of Chipotle's Rewards Program and ordered food delivery through Defendant's App or Website during the Class Period and were charged a service fee or increased menu prices.
What Can I Get?
For the Non-Rewards Settlement Class Members, the Settlement creates a “Non-Rewards Member Settlement Fund” of $1,000,000. The Fund will first be used to pay the costs of the Notice Plan and the Claims Process, including exclusions and objections. The Fund will then be used to pay any other remaining Settlement Costs. The remaining amounts (the remaining net of the fund) will then be used to pay cash “Settlement Awards” to Non-Rewards Subclass Members who file a valid Claim. Non-Rewards Subclass Members who submit a valid Claim will share the amount of the Net Settlement Fund equally.For the Rewards Member Settlement Subclass, the Settlement offers vouchers for one free entrée from the Chipotle menu. The total vouchers to Rewards Subclass Members will not exceed $3,000,00 in retail value. Chipotle will have no obligation to honor any Claims of reimbursement made by Rewards Subclass Members once Chipotle has issued $3,000,000 USD in retail value worth of vouchers in the aggregate to Rewards Subclass Members. Retail value will be calculated using an average entrée value of $8.50.
How Do I File a Claim?
If you are a Non-Rewards Class Member or Rewards Class Member, you must fill out and submit a Claim Form to qualify for a cash payment.Upon receiving a completed Claim Form, the Settlement Administrator will review and confirm or deny your eligibility for a cash payment. If the Settlement is approved, Non-Rewards Class Members who file a valid Claim will receive an email regarding how to receive a digital payment.
If the Settlement is approved, Settlement Awards to Rewards Subclass Members who submit a valid Claim will be provided (via email) a redemption code for a free regularly priced entrée from the Chipotle menu.
If you did not receive a Notice indicating that you are part of the Settlement Class, which will have a 10-character alphanumeric "Unique ID" and can be found on the top of the Notice, please contact the Settlement Administrator through the official settlement website.
The Court will hold a Final Approval Hearing at 10:00 a.m. on July 12, 2022, at the Superior Court of the State of California, Oakland, California. The settlement is now closed to new claims.
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