$67M Global Tel*Link Prepaid Account Class Action Settlement

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Consumer · Settlement Closed

$67M Global Tel*Link (GTL) Prepaid Account Class Action Settlement

Current and former Global Tel*Link (GTL) customers whose prepaid AdvancePay balances were wiped for inactivity could recover 100% of the retained funds; the claim deadline has passed.

Global Tel*Link (GTL) Prepaid Account Class Action Settlement

What's The GTL Prepaid Settlement About?

A $67,000,000 settlement has been reached in which a class action lawsuit claims that GTL (Global Tel Link) improperly retained money that was deposited in prepaid "AdvancePay" accounts after the account was inactive for 180 days or less.

Status Claims Closed · Paid Out Claim deadline passed June 14, 2022
Claim Deadline June 14, 2022 (Passed)
Settlement Fund $67,000,000
Estimated Payout 100% of retained funds Refund of the balance GTL kept under its inactivity policy

How Do I Qualify?

All people who established and funded a prepaid account through GTL's interactive-voice-response system and had a positive account balance that was reduced to $0.00 due to account inactivity for 180 days or less on or after April 3, 2011, and through and including October 6, 2021.

What Can I Get?

Eligible current and former GTL customers will receive 100% of the money GTL retained from their accounts under the Inactivity Policy. Current GTL customers will receive a credit to their account and former GTL customers need to file a valid claim to receive a refund.

How Do I File a Claim?

To receive a refund from the GTL prepaid settlement, you must have filled out and submitted a Claim Form by June 14, 2022. If you are a Class Member who does not have an active AdvancePay Account and you do not exclude yourself from the Settlement, you are eligible to receive a refund payment from the Settlement Fund.

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