Published
June 1, 2024
Updated
July 26, 2026
The FTC reports that first-round refunds went out in June 2024 and a second round totaling more than $2.6 million went to eligible recipients in April 2025.
Current Status
The FTC reports that first-round refunds went out in June 2024 and a second round totaling more than $2.6 million went to eligible recipients in April 2025.StatusSecond Payment Round IssuedSee the current-status update above.
Claim DeadlinePayment selection closedThe claims or election period is closed.
Settlement Fund$7.8 millionDeductions and allocation terms apply.
Potential BenefitPartial refundEligibility and allocation rules apply.
What Happened?
The FTC alleged that BetterHelp used and disclosed sensitive consumer health information for advertising despite privacy promises. BetterHelp agreed to a final FTC order and paid $7.8 million without admitting the allegations.Who Was Covered?
The refund program covered eligible people who signed up and paid for BetterHelp-related services between August 1, 2017 and December 31, 2020.What Benefits Were Available?
Eligible recipients received partial refunds by PayPal, Zelle, or check. The FTC reports more than $5.2 million in the first round and more than $2.6 million in the second round.How Claims Were Filed
Claims had to be submitted by Payment selection closed. Payments were later mailed or released electronically in August 2025.Official information is available at FTC BetterHelp Refunds.
Important Dates
• Final approval granted: May 7, 2025• Claim deadline: Payment selection closed
• Checks mailed: August 13, 2025
• Digital payments released: August 15, 2025
Settlement Fund and Legal Fees
Notice, administration, legal fees, expenses, benefit payments, and other court-approved deductions are governed by the settlement documents and orders. These amounts can affect individual benefits.Case Information
In the Matter of BetterHelp, Inc., Case No. FTC File No. 2023169, in Federal Trade Commission administrative proceeding.Official Website: FTC BetterHelp Refunds
Sources
• Official settlement or court information: FTC BetterHelp RefundsFor more class actions keep scrolling below.
Settlement Fund
$7.8 million
Case Title
In the Matter of BetterHelp, Inc.
Case Number
FTC File No. 2023169
Court
Federal Trade Commission administrative proceeding
Claim Deadline
Payment selection closed
Status
Second Payment Round Issued
Official Website
FTC BetterHelp Refunds
