Spam Texts After STOP? You May Be Owed $500 to $1,500 Per Text

Spam Texts After STOP? You May Be Owed $500 to $1,500 Per Text

By Steve Levine

TCPA Spam Text Message Investigation - Unwanted Marketing Texts After STOP

Updated: Jaunary 24, 2026




Still Getting Texts After You Replied STOP?

If you replied STOP, Unsubscribe, Cancel, or a similar opt-out message and the company kept texting you, you may have a claim under the Telephone Consumer Protection Act (TCPA).

In many cases, the TCPA allows consumers to recover $500 per illegal text message, and up to $1,500 per text if the violation was willful.

What Usually Qualifies in This Investigation

This page focuses on one of the most common TCPA issues: a company ignoring your opt-out request.

If you said STOP but kept getting texts:
Upload a screenshot of your original STOP (or Unsubscribe/Cancel) message, plus screenshots of at least TWO promotional or marketing messages you received after you opted out.

The screenshots should show:
• The messages themselves
• The sender or phone number (if visible)
• The timestamps (if visible on your phone)

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Who May Qualify for Potential Compensation

You may have a claim if:

• You replied STOP, Unsubscribe, Cancel, or similar
• You still received at least two promotional or marketing texts after opting out
• The messages were ads or sales offers, not routine service updates

Prior consent does not matter once you opt out. Once you say STOP, the company must stop.

This investigation is not for internal notices, business-to-business messages, or purely service-related texts like appointment reminders, shipping updates, or security codes.

What Counts as a Marketing Text?

Marketing texts try to sell you something, push a deal, or get you to book a service. Transactional texts are typically informational and often allowed.

Marketing examples:
• “Flash Sale Today”
• “Use code SAVE20”
• “Limited time offer”
• “Book now for a free consult”

Usually not marketing:
• Appointment reminders
• Shipping updates
• Two factor authentication codes
• Account alerts you requested

What Is the TCPA?

The Telephone Consumer Protection Act (TCPA) is a federal law that limits unwanted calls and text messages. In plain terms, it is meant to stop businesses from blasting consumers with marketing messages they did not agree to receive, or continuing after consumers opt out.

Under the TCPA:

• Companies must honor an opt-out request like STOP
• Violations can lead to $500 per illegal text, or up to $1,500 per text for willful violations

Do I Have a Case? Quick Checklist

You may have an actionable TCPA claim if:

• You opted out by replying STOP, Unsubscribe, Cancel, or similar
• You received at least two promotional texts after opting out
• Your screenshots show the opt-out message and the later promotional texts

What Information Do I Need to Submit?

To evaluate your potential case, please provide:

• Screenshot of your STOP (or Unsubscribe/Cancel) message
• Screenshots of at least two promotional texts you received after your opt-out
• The name of the company that sent the texts (if known)
• Any extra context that helps identify the sender

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How Much Money Could I Get?

The TCPA allows:

• $500 per illegal text message
• Up to $1,500 per illegal text message for willful violations

Multiple messages can add up.

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Sources

FCC: Robocalls and Telemarketing
FTC: Telemarketing Sales Rule Guidance
47 U.S.C. § 227: Telephone Consumer Protection Act

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