Anker Power Bank Recall - Get a $30 Gift Card or Free Replacement
Power Banks · Recall HOT

Anker Power Bank Recall — Get a $30 Gift Card or Free Replacement

By Steve Levine

Anker Power Bank Recall - Get a $30 Gift Card or Free Replacement

Published: June 14, 2025 · Updated: June 12, 2026

Remedy $30 Anker.com gift card or free replacement Choose a $30 Anker.com gift card or a replacement power bank (Anker 10K, 22.5W — Model A1388) — replacement shipping depends on inventory availability
Recall Date June 12, 2025 Later in June 2025, Anker announced a separate voluntary recall covering five more power bank models (A1257, A1647, A1652, A1681, A1689)
Units Affected About 1,158,000 (Model A1263) Plus about 481,000 additional units across five more models in Anker's separate expanded recall
Hazard Fire and burn Lithium-ion battery defect may cause overheating, melting of plastic components, and smoke or fire
Documentation Required Yes Order number, serial number from the bottom of the device, and two photos — one with "recall" and the date written on the device in permanent marker, one showing the model and serial number

Anker Recalls Over a Million Power Banks Over Fire Danger

A massive Anker powerbank recall has been issued that affects over 1,100,000 models of Anker chargers sold in the United States. You may qualify to receive a replacement or $30.00 if you bought specific Anker chargers between June 1, 2016 and December 31, 2022.

Why Is the Anker Power Bank Being Recalled?

The Anker PowerCore 10000 (Model A1263) may overheat and catch fire due to a reported battery defect. Anker is recalling affected units to prevent burn, smoke, and fire hazards. About 1,158,000 units are affected by this recall, which was announced on June 12, 2025. The recall is for the Anker PowerCore 10000 (Model A1263) power bank, which was sold in the United States from June 1, 2016 to December 31, 2022.

Anker is a popular brand of batteries that are used to charge electronics such as smartphones, laptops and tablets. Anker has identified a potential defect in the lithium-ion battery of certain PowerCore 10000 (Model A1263) units that may cause:

• Overheating
• Melting of plastic components
• Smoke or fire hazards

The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC). Anker is urging customers to immediately stop using the product.

Recall Expanded: Five More Anker Power Bank Models

Later in June 2025, Anker announced a separate voluntary global recall covering five additional power bank models after reports of overheating tied to lithium-ion battery cells from a single vendor:

• Anker Power Bank (10K, 22.5W) — Model A1257
• Anker Power Bank (20,000mAh, 22.5W, Built-In USB-C Cable) — Model A1647
• Anker MagGo Power Bank (10,000mAh, 7.5W) — Model A1652
• Anker Zolo Power Bank (20K, 30W, Built-In USB-C and Lightning Cable) — Model A1681
• Anker Zolo Power Bank (20K, 30W, Built-In USB-C Cable) — Model A1689

The CPSC later announced this recall as well, covering about 481,000 units sold in the United States at Best Buy, Target, and other retailers, and online, from August 2023 through June 2025. Owners of an affected unit can receive a full refund or an Anker gift card. If you own any of these models, stop using it and check your serial number on the Anker product recalls page.

What Are the Compensation Options?

If your device is confirmed as affected, you can choose:

• A $30 Anker.com gift card, or
• A replacement power bank (Anker 10K, 22.5W - Model A1388)

Note: Replacement shipping will be based on inventory availability and may take time.

How do I Qualify for a Payout?

You may qualify if:

• You purchased an Anker PowerCore 10000 (Model A1263)
• The device was manufactured between Jan 1, 2016 and Oct 30, 2019
• You bought it in the United States between June 1, 2016 and December 31, 2022
• Your unit is confirmed as part of the affected batch

What Do You Need to File a Recall Claim?

To complete your claim, you must provide:

• Your order number (e.g., from Amazon or Anker.com)
• Serial number (SN) from the bottom of the device
• Two required photos:
   • One photo of the device with "recall" and the date written in permanent marker
   • One clear photo showing the model and serial number

Important Dates

• Claim submission period: Open now
• Replacement shipping expected to start: Fall 2025
• Claim form deadline: No fixed deadline, but early submission is strongly recommended due to limited inventory

How Do I File a Claim?

To check if your power bank is part of the recall, visit the official Anker A1263 recall page, then submit your claim through the Anker recall claim form. You will need your order number, the serial number from the bottom of the device, and the two photos described above.

Frequently Asked Questions

Which Anker power banks are being recalled?

The original recall covers about 1,158,000 Anker PowerCore 10000 power banks, Model A1263, sold in the United States from June 1, 2016 to December 31, 2022 (manufactured January 1, 2016 to October 30, 2019). Anker later announced a separate voluntary recall of five additional power bank models — A1257, A1647, A1652, A1681, and A1689 — sold from August 2023 through June 2025. Check your serial number on the Anker product recalls page.

Was the Anker power bank recall expanded to more models?

Yes. In June 2025 Anker announced a separate voluntary global recall covering five more power bank models: the Anker Power Bank 10K 22.5W (A1257), Anker Power Bank 20,000mAh 22.5W with built-in USB-C cable (A1647), Anker MagGo Power Bank 10,000mAh 7.5W (A1652), and the Anker Zolo Power Bank 20K 30W models (A1681 and A1689). The CPSC later announced this recall covering about 481,000 units sold in the U.S. from August 2023 through June 2025. Affected owners can receive a full refund or an Anker gift card after verifying their serial number on Anker's recall page.

Why is the Anker PowerCore 10000 being recalled?

Anker identified a potential defect in the lithium-ion battery of certain PowerCore 10000 (Model A1263) units that may cause overheating, melting of plastic components, and smoke or fire hazards. The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC), and Anker urges customers to immediately stop using the product.

What compensation does the Anker recall offer?

If your device is confirmed as affected, you can choose a $30 Anker.com gift card or a replacement power bank (Anker 10K, 22.5W - Model A1388). Replacement shipping is based on inventory availability and may take time.

What do I need to file an Anker recall claim?

You must provide your order number (for example, from Amazon or Anker.com), the serial number from the bottom of the device, and two photos: one of the device with "recall" and the date written in permanent marker, and one clear photo showing the model and serial number.

Is there a deadline to file an Anker recall claim?

There is no fixed claim form deadline, but early submission is strongly recommended due to limited replacement inventory. Replacement shipping was expected to start in Fall 2025.


Sources

CPSC Recall Notice — More Than One Million Anker Power Banks Recalled Due to Fire and Burn Hazards
Anker — A1263 PowerCore 10000 Voluntary Recall Page
Anker — Product Recalls & Serial Number Checker
CPSC Recall Notice — Anker Power Banks Recalled (Expanded Recall, Five Additional Models)

Filing Class Action Settlement Claims

Please note that your claim form will be rejected if you submit a settlement claim for payout with any fraudulent information. By providing this information and your sworn statement of its veracity, you agree to do so under the penalty of perjury. You would also be harming others that actually qualify for the class action settlement. If you are not sure whether or not you qualify for this class action settlement, visit the class action administrator's website. OpenClassActions.com is a consumer advocacy and class action news site, and is not a class action administrator or a law firm. OpenClassActions is a participant in the Amazon affiliate advertising program and this post may contain affiliate links, which means we may earn a commission or fees if you make a purchase via those links.

How Do I Find Class Action Settlements?

Find all the latest class actions you can qualify for by getting notified of new lawsuits as soon as they are open to claims:


For more class actions keep scrolling below.
Remedy $30 Anker.com gift card or free replacement (Model A1388)
Recall Number 25-338
Recalling Company Anker Innovations
Agency CPSC
Recall Date June 12, 2025
Official Recall Notice Anker Recall Page