Published
December 21, 2025
Updated
July 29, 2026
Instacart agreed to a $60 million FTC order addressing delivery pricing, refund promises, and subscription billing; the FTC has not announced a public consumer claim process.
Current Status
The federal court entered the stipulated final order in January 2026. The order provides $60 million for consumer refunds, but the FTC has not announced a public claim form, filing deadline, or distribution schedule on its case page. Consumers should rely on that FTC page for any future refund instructions and should not pay anyone to file a claim.StatusFinal Order Entered — Refund Process Not Announced
Claim DeadlineNo public claim deadline announced
BenefitConsumer refunds to be administered under the FTC order
Proof RequiredNo public claim process currently exists
What Is This Case About?
The FTC alleged that Instacart misrepresented delivery costs and satisfaction guarantees and failed to obtain adequate informed consent for some Instacart+ subscription charges. The order resolves the government action and imposes monetary and conduct requirements; it is not a conventional class settlement with an open public claim form.Who Was Included?
Refund eligibility and distribution will be determined under the FTC order and the agency’s administration process. The materials generally concern affected consumers charged in connection with the practices alleged by the FTC. No individual application procedure has been announced.What Was the Benefit?
The stipulated order requires $60 million for consumer refunds. Individual amounts, recipients, timing, and whether any consumer action will be needed have not been publicly specified by the FTC.Official Information
Review the latest court documents and administrator notices on the official FTC Instacart Case Page.
Settlement Amount
$60,000,000
Case Title
FTC v. Maplebear Inc. d/b/a Instacart
Case Number
4:25-cv-10783-JST
Court
U.S. District Court, Northern District of California
Final Approval Hearing
Stipulated final order entered January 2026
Official Website
FTC Instacart Case Page
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