Proof required: No receipts, Claim Number and PIN required for online filing
What is the New York Times Settlement About?
You may be part of a new settlement reached with The New York Times and the New York State Office of the
Attorney General over allegations about how NYT handled cancellations for digital and home delivery
subscriptions during certain time periods.
According to the New York Attorney General, NYT made it unreasonably difficult to cancel subscriptions, especially
digital ones. The problems centered on process, not billing errors. The lawsuit alleged that:
• Subscribers could sign up online, but often could not cancel online
• Many customers were forced to call customer service, sometimes during limited hours
• Callers faced long hold times or repeated transfer attempts
• Some people reported being offered repeated retention pitches before cancellation was processed
• In certain cases, billing continued longer than customers expected after they tried to cancel
New York law requires that if a consumer can sign up online, they must also be able to cancel in a simple,
comparable way. The AG said New York Time's system did not meet that standard for years. If you are an Eligible Subscriber, you can submit a claim to receive a one time $14 restitution payment.
What is the Total Settlement Amount?
The settlement describes a $14 payment per Eligible Subscriber, but there is no publicized single total
settlement fund amount.
How Do I Qualify For a Payout?
To qualify, you generally must have had a New York billing zip code, been directly billed by NYT (not a
third party), and cancelled during the applicable period.
• Digital subscriptions: cancelled between January 19, 2018 and June 30, 2022.
• Home delivery subscriptions: cancelled between January 19, 2018 and August 9, 2023.
How Much Can I Get Paid?
Each Eligible Subscriber is entitled to a one time payment of $14 in restitution, if they submit a valid
claim by the deadline.
How Do I File a Claim
You can file a claim online at the official settlement website using the Claim Number and PIN from your
notice.
You can also submit the claim form by mail or email. Claims submitted by mail or email will be paid by
check.
If you want electronic payment options such as PayPal, Venmo, ACH, or a virtual Mastercard, you will
typically need to file online and select your preferred payment method.
What is the Claim Form Deadline?
The claim deadline is March 3, 2026.
What are the Important Dates?
• Claim deadline: March 3, 2026.
• Payment date: April 3, 2026.
When is the class action settlement payment date?
Payments are scheduled to be made on April 3, 2026.
Is Proof Required to File a Claim?
Claims are subject to a verification process. For online filing, you will need the Claim Number and PIN from
your notice.
What if I Did Not Recieve a Claim Number or PIN?
If you believe you are eligible but do not have a Claim ID, you still have options.
You can contact the settlement administrator directly and request help locating your record or getting a
paper claim form. The administrator can verify eligibility based on your name, address, and subscription
history.
In many AG restitution settlements, the Claim ID mainly helps speed up online filing. It is not always
required to prove eligibility if the administrator can confirm your information another way.
Is the Claim Form Available Now?
The claim process is currently open to claims. Eligible subscribers can submit a claim now online, or by
mail or email using the claim form.
How much will Each Class Action Claimant be Paid?
$14 per eligible subscriber, one time, if a valid claim is submitted by March 3, 2026.
How Do I Find Class Action Settlements?
Find all the latest class actions you can qualify for by getting notified of new lawsuits as soon as they are open to claims:
• Official Settlement Website: NewYorkAGSettlement.com
• Administrator Contact: New York AG Settlement, c/o Analytics Consulting
Filing Settlement Claims
Please submit only truthful information. False claims can be rejected and may carry penalties. If you are
unsure whether you qualify, review the official notice or contact the administrator. OpenClassActions.com is
a consumer news site and is not a settlement administrator or a law firm.