Published
January 24, 2026
Updated
July 25, 2026
The FTC refund program covered certain consumers charged for NGL Pro. The April 6, 2026 refund-claim deadline has passed.
Status
Closed to New Claims
April 6, 2026 deadline passed
Claim Deadline
April 6, 2026
Filing period is closed
Benefit
Refund Varies
$4.5 Million
Proof Required
Not Specified
See the proof section below
What is the NGL Refund Settlement About?
You may be part of a new $4,500,000 refund program after the Federal Trade Commission and the Los Angeles District Attorney's Office alleged that NGL Labs used deceptive tactics tied to its anonymous messaging app.According to the FTC, the agencies alleged NGL and its co-founders sent fake messages that appeared to come from real people and used those messages to push users into paid subscriptions by claiming a subscription would reveal who sent the messages.
The agencies also alleged that many users who paid for NGL Pro believed they were paying a one time fee, but were charged a recurring weekly fee, sometimes up to $9.99, without clear knowledge and consent.
NGL agreed to pay money for refunds as part of the settlement. The Court has not ruled on the allegations as a finding of wrongdoing.
Who is Included and Eligible to Apply for a Refund?
You may be eligible to apply for a refund if you meet all of the following:• You paid for NGL Pro between January 2022 and July 2024
• You experienced unauthorized charges
The FTC required an adult to complete the Claim Form. A parent or guardian had to file for someone under 18.
All claims will be reviewed before eligibility is determined.
How Much Can I Get Paid?
If your claim is approved, your payment amount will depend on several factors, including how many people file claims.There is no fixed payout amount listed. Many refund programs pay a pro rata amount based on the total pool and the number of approved claims.
What is the NGL App?
NGL is an anonymous messaging app that lets users post a link, often through social media, to receive anonymous responses. Some users paid for NGL Pro to access additional features.How Popular is the NGL App?
NGL has been widely downloaded and is especially known for viral sharing through social media. Public reporting and regulator statements have described it as popular with teens, and the enforcement action focused heavily on youth and safety concerns.How to File a Claim
Refund applications had to be submitted online with all required information by April 6, 2026. The filing period is closed.The FTC states submitting a claim is not a guarantee of eligibility. All claims will be reviewed.
Do I Need Proof to File a Claim?
The FTC refund page does not say receipts are required to submit a claim, but it does say claims will be reviewed before eligibility is determined.Submit only truthful information. If you have documentation of charges, keep it for your records in case you are asked for follow up information.
Estimated Payment
The FTC says the amount you receive, if approved, depends on several factors including how many people file claims. A mailing date has not been announced yet.Key Deadlines
• Claim submission deadline: April 6, 2026
• Payments: Expected in 2026 (mailing date not yet announced)
FTC Ban on NGL Users Under 18
In July 2024, the Federal Trade Commission ordered NGL to stop allowing users under the age of 18 to use its anonymous messaging app.According to the FTC and the Los Angeles County District Attorney’s Office, NGL unfairly marketed its app to children and teens while claiming its artificial intelligence moderation system prevented cyberbullying. Regulators alleged those claims were misleading.
The agencies also alleged that NGL violated children’s privacy laws and used deceptive tactics to push users into paid subscriptions, including sending fake messages and suggesting that paying for NGL Pro would reveal the identities of message senders.
As part of the 2024 settlement, NGL agreed to implement strict age restrictions and stop serving minors. The settlement required the company to block users under 18 from accessing the platform.
Regulators described the action as the first time a U.S. agency ordered a digital platform to stop serving minors entirely, citing concerns about online safety, harassment, and deceptive business practices.
The FTC stated that $4.5 million of the settlement funds would be used to provide refunds to affected consumers, while an additional $500,000 was paid as a civil penalty to the Los Angeles County District Attorney’s Office.
Case Overview
The FTC case is titled Federal Trade Commission and The People of the State of California v. NGL Labs, LLC, Raj Vir, and Joao Figueiredo, in the U.S. District Court for the Central District of California.The FTC alleges the case involved deceptive conduct, unauthorized recurring charges, and issues tied to marketing and youth safety. The refund process was announced in January 2026.
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What are my Options?
• The deadline to submit a refund claim was April 6, 2026.
• Do nothing. You will not receive a refund.
• If you are under 18, have a parent or guardian submit the claim form for you.
How to Opt Out
This is an FTC refund program, not a traditional private class action settlement. The refund page does not list an opt out process.How to Object
This is an FTC refund program, not a traditional private class action settlement. The refund page does not list an objection deadline or fairness hearing process for consumers.Claim Form Website: FTC.gov NGL Settlement
Official Settlement Notice
Sources
• FTC Refund Program Page: www.FTC.gov NGL Settlement• Claim Form Website: www.NGLRefund.com
• FTC Press Release (Jan 6, 2026): FTC Announces Refund Claims Process for NGL Users
• FTC Case Page: FTC Legal Library Case Page for NGL
For more class actions keep scrolling below.
Status
Closed to New Claims
Deadline
April 6, 2026
Passed
Settlement Amount
$4.5 Million
Benefit
Refund Varies
Proof Required
Not Specified
Official Website
FTC NGL Refund Page
