What is the settlement amount?

The settlement is capped at $997,380 inclusive of class payments, notice and administration, attorneys' fees and costs, and a service award, subject to Court approval.

When is the Final Approval Hearing?

October 23, 2025, 10:00 a.m., Supreme Court of the State of New York, County of Kings, Courtroom 556.

How do I submit a claim?

Submit online at www.ATGTicketsFeeSettlement.com with your Notice ID and Confirmation Code, or print and mail a paper form to the Settlement Administrator. If you did not receive an ID and code, call 1-844-638-4134 to verify your identity and receive instructions.

$1M ATG Tickets Order Processing Fee Settlement - Claim by November 24, 2025

Q: How much will I get paid?

A one time cash payment per approved claim: $5.00 for Kings Theatre, $3.00 for Hudson Theatre, $3.50 for Lyric Theatre, subject to the cap and any adjustments.

Q: What if I did not receive a Notice ID and Confirmation Code? Can I still file a claim?

Yes. If you believe you qualify but did not receive a Notice ID and Confirmation Code, you can still submit a claim. Call 1-844-638-4134 for identity verification and filing help, or download, complete, and mail a paper claim form to: ATG Tickets Fee Settlement, c/o Settlement Administrator, 1650 Arch Street, Suite 2210, Philadelphia, PA 19103.

By Steve Levine

Published: Oct 27, 2025

Settlement Amount: $1 Million Total

Claim Form Deadline: November 24, 2025

Award: $3.00 - $5.00 Per Ticket

Proof required: Varies

What is the ATG Tickets Class Action About?

You may be part of a new $1 million open class action settlement reached with ATG Tickets US, LLC over allegations that order processing fees were not disclosed at the first time price was shown on the Kings Theatre, Hudson Theatre, and Lyric Theatre websites, which allegedly violated New York ACAL § 25.07(4). ATG denies wrongdoing and agreed to settle to avoid the cost and uncertainty of litigation.

What Was the Alleged Illegal Fee?

The lawsuit claims that ATG Tickets violated New York's Arts and Cultural Affairs Law § 25.07(4) by failing to clearly disclose an “Order Processing Fee” at the first time a ticket price was displayed on its websites. Consumers allege that this fee was only revealed later in the checkout process, making it a deceptive or “hidden” charge under state law. The complaint argues that this practice misled customers about the true cost of tickets. ATG denies all wrongdoing but agreed to settle to avoid further litigation costs and risks.

Who Is Eligible?

All individuals in the United States who paid an order processing fee when purchasing tickets online through one or more of the following:

• Kings Theatre: March 27, 2023 to March 12, 2024 for seated tickets, or March 27, 2023 to March 27, 2024 for General Admission Pit.
• Hudson Theatre: August 29, 2022 to March 12, 2024.
• Lyric Theatre: August 29, 2022 to March 12, 2024.

Who Runs ATG Tickets?

ATG Tickets is operated by ATG Tickets US, LLC, the American subsidiary of the Ambassador Theatre Group — a major international theater company based in the United Kingdom. The company owns, manages, and promotes multiple venues across the United States and abroad, including the historic Kings Theatre in Brooklyn, the Hudson Theatre on Broadway, and the Lyric Theatre in New York City. ATG Tickets provides online ticketing services for these theaters through its respective official websites.

Which Theaters Qualify for the Settlement?

The settlement applies to anyone who purchased tickets online and paid an order processing fee through the following ATG-operated theater websites during the listed time periods:

• Kings Theatre (Brooklyn, NY): March 27, 2023 to March 12, 2024 for seated tickets, and March 27, 2023 to March 27, 2024 for General Admission Pit tickets.
• Hudson Theatre (Broadway, NY): August 29, 2022 to March 12, 2024.
• Lyric Theatre (Broadway, NY): August 29, 2022 to March 12, 2024.

Ticket buyers from these venues may qualify for a cash payment if they were charged an order processing fee during the covered period.

How to File a Claim

File online at the official settlement site or print and mail a paper form. You will be asked for your Notice ID and Confirmation Code to verify eligibility.

What if I did not receive a Notice ID and Confirmation Code? Can I still file?

Yes. If you believe you qualify but did not receive these credentials, call 1-844-638-4134. The Settlement Administrator can verify your identity and provide instructions so you can submit your claim. You may also download, complete, and file a paper claim by mail even without a Notice ID and Confirmation Code. You can mail the printed paper claim form to the class action administrator.

Do I Need Proof to File a Claim?

You do not need receipts or tickets. You must provide your Notice ID and Confirmation Code, or verify with the administrator by phone if you did not receive them. Paper claims require you to sign under penalty of perjury that your information is true and correct.

You can still file a claim even if you did not receive a Notice ID, Confirmation Code, or have receipts for your ticket purchase. The settlement allows class members to submit a paper claim form by mail instead of filing online. hen submitting a paper form, you do not need to include receipts, tickets, or a confirmation number. Simply attest that you paid an order processing fee when purchasing tickets online through the Kings Theatre, Hudson Theatre, or Lyric Theatre websites during the qualifying dates. This declaration is made under penalty of perjury.

How Much Can I Get Paid?

One time cash payment per approved claim, depending on which site you used:

• $5.00 for Kings Theatre
• $3.00 for Hudson Theatre
• $3.50 for Lyric Theatre

Payments may be adjusted if needed to stay within the settlement cap.

Key Deadlines

• Claim submission deadline: November 24, 2025
• Opt out deadline: September 26, 2025
• Objection deadline: September 26, 2025
• Final Approval Hearing: October 23, 2025

When Will I Be Paid?

If the Court grants final approval and the settlement becomes effective, approved claims are paid within 60 calendar days after the Effective Date. Paper checks expire 180 days after issuance.

Case Overview

The lawsuit claims ATG did not timely disclose an order processing fee on the listed sites. ATG denies all wrongdoing. The parties reached a settlement to avoid the uncertainty and expense of litigation.

Claim Form Website: ATGTicketsFeeSettlement.com

Submit Claim

Official Settlement Notice

Sources

• Official Settlement Website: www.ATGTicketsFeeSettlement.com

• Supreme Court of the State of New York, County of Kings, Mok v. ATG Tickets US, LLC, Index No. 505464/2024

• Settlement Administrator: 1-844-638-4134

Filing Class Action Settlement Claims

Please submit only truthful information. False claims can be rejected and may carry penalties. If you are unsure whether you qualify, review the official notice or contact the administrator. OpenClassActions.com is a consumer news site and is not a settlement administrator or a law firm.

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Class Action Summary
Status	Proposed Settlement
Claim Form Deadline	November 24, 2025
Settlement Amount	Up to $997,380 (cap)
Category	Ticketing Fees and ACAL § 25.07(4)
Estimated Payout per Person	$5.00 Kings, $3.00 Hudson, $3.50 Lyric (subject to cap)
Case Number	Index No. 505464/2024
Case Title	Mok v. ATG Tickets US, LLC
Court	Supreme Court of the State of New York, County of Kings
Claim Website	ATGTicketsFeeSettlement.com