Published
September 1, 2023
Updated
July 30, 2026
The Panda Express settlement addressed allegations that delivery customers were charged an inadequately disclosed service fee.
Current Status
The court granted final approval, and the January 10, 2024 claim deadline has passed. The administrator site no longer accepts claims and does not post a current confirmation that all cash payments and entrée vouchers have been distributed.StatusFinal approval; distribution unconfirmed
Claim DeadlineJanuary 10, 2024 (Passed)
Cash Fund$900,000
Voucher Fund$500,000
What Was This Case About?
The plaintiffs alleged that Panda Express advertised a low delivery fee but added a service fee to delivery orders in a way that obscured the true delivery cost. Panda denied wrongdoing.Who Was Covered?
The class included United States customers who placed delivery orders through Panda’s website or mobile application from July 17, 2020 through February 16, 2022 and were charged a service fee.What Benefits Were Available?
Timely claimants could choose a $10 electronic cash payment or up to two vouchers for medium entrées, subject to the settlement’s allocation and claim-validation rules.Official Information
Review the latest information on the Panda Delivery Service Fee Settlement website.
Total Benefits
$900,000 cash plus $500,000 in vouchers
Case Title
Ross, et al. v. Panda Restaurant Group, Inc.
Case Number
21STCV03662
Court
Superior Court of California, County of Los Angeles
Current Milestone
Final approval granted; distribution completion not posted
Official Website
Panda Delivery Service Fee Settlement
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