Who qualifies for the FTC Amazon Prime settlement?

U.S. consumers who either 1) enrolled in Prime through a challenged enrollment flow between June 23, 2019 and June 23, 2025, or 2) unsuccessfully attempted to cancel Prime during that period, including consumers who took a save offer by mistake.

How much will I get paid?

Automatic refunds will be issued up to $51 for eligible consumers who used no more than 3 Prime benefits in any 12 month period after enrollment. A claims process also provides up to $51 for unintentional enrollment or for fees paid after an unsuccessful cancellation attempt. If the $1.5B consumer fund is not exhausted after the first round, additional automatic rounds expand the benefit usage threshold.

Is there a claim form or will refunds be automatic?

Both. Amazon must make an automatic payout within 90 days to eligible consumers who meet the initial low usage threshold. Amazon must also build a settlement website and send notices with a claims form to other eligible consumers.

What are the key dates?

Court entered a stipulated final order on September 25, 2025. Relevant Time Period is June 23, 2019 to June 23, 2025. Automatic payouts must be made within 90 days of the order. Amazon must deposit $1.5B into the consumer fund within 30 days and complete the settlement program within 16 months.

Is there an official settlement website?

Yes. Amazon must create and host a settlement website and link to it from amazon.com and the Prime landing page for the first 30 days of the program. The site will stay live for the full program. The URL will be posted by Amazon after FTC approval.

$2.5 Billion FTC Amazon Prime Settlement Refunds - Claim Form Open

By Steve Levine

Published: January 7, 2026

Status: Open to Claims

Payout Award: $51.00

Proof required: No

FTC Amazon Prime Settlement Overview

You may be part of a massive $2.5 billion FTC settlement involving Amazon over allegations that the company enrolled consumers into Prime without clear consent and made cancellation unnecessarily difficult.

If you are looking for the Amazon Prime settlement claim form, it is available, but it may require a Claim ID or Notice ID from an official settlement notice.

Amazon must provide a record-breaking $1.5 billion in direct consumer refunds and pay a separate $1 billion civil penalty. Eligible Amazon Prime subscribers may receive refunds automatically or through a claim, depending on their account activity and enrollment history.

Who Is Eligible for the FTC Amazon Prime Settlement?

You may qualify if you are a U.S. consumer who, between June 23, 2019 and June 23, 2025:

• Enrolled in Amazon Prime through one of the enrollment flows challenged by the FTC, or
• Attempted to cancel Prime but continued to be charged afterward

Eligibility is determined using Amazon’s internal records under the methodology approved by the court.

Is the Email Notice about the FTC Amazon Settlement Legit?

You may have received a payment notification from the FTC Prime Subscription Settlement Fund similar to this:

FTC Prime Subscription Settlement Fund Payment Example

Subject: FTC Prime Subscription Settlement Fund Payment Notice

Dear [Your Name],

You are receiving this amount because you are eligible to receive a settlement payment under a settlement reached by the Federal Trade Commission with Amazon.com Inc. regarding Amazon Prime subscription practices, in the case Federal Trade Commission v. Amazon.com Inc., 2:23 cv 0932 JHC.

Your settlement payment of $[Amount] is being delivered through PayPal to the account associated with this email address. If you already have a PayPal account, no further action is needed and the funds should appear in your balance shortly. If you do not have a PayPal account, follow the instructions in your PayPal notice to create one and claim your payment.

If you do not see the payment within 30 days, please review your PayPal notifications and spam folders. For questions about the settlement, you can visit the official FTC refund page at ftc.gov/enforcement/refunds/amazon refunds.

For an overview of the FTC Amazon Prime Subscription Settlement and payout range, you can also visit OpenClassActions.com.

Sincerely,

FTC Prime Subscription Settlement Fund Administrator

Automatic Refunds vs Filing a Claim

Amazon is issuing settlement refunds in two ways because not all eligibility scenarios can be confirmed automatically.

Automatic refunds are sent to eligible Prime members when Amazon can verify from its records that:

• The consumer enrolled during the eligible time period, and
• Prime usage stayed within the low usage threshold set by the court

If both conditions are met, Amazon must issue a refund automatically without requiring a claim.

Claims are required when eligibility depends on consumer confirmation or situations Amazon cannot fully verify on its own, including:

• Unintentional Prime enrollment
• Failed or incomplete cancellation attempts
• Payment delivery problems such as closed cards or changed accounts
• Consumers who believe they qualify but did not receive an automatic refund

How Much Is the Amazon Prime Settlement Refund?

Eligible consumers may receive up to $51.

For automatic refunds, Amazon must issue payments within 90 days of the court order to qualifying low usage subscribers. If funds remain after the first round, additional automatic rounds expand eligibility to higher usage levels until the consumer refund fund is exhausted.

For claims, approved claimants may receive up to $51, subject to pro rata adjustments if necessary.

Is There a Claim Form and Do I Need a Claim ID?

Yes. Amazon is required to operate a settlement website and send notices that include a claim form.

At this stage, the online claim form is limited to consumers who received an official settlement notice containing a Claim ID or Notice ID. This allows the administrator to securely match submissions to settlement records.

What If I Did Not Receive a Claim ID?

Not receiving an ID does not automatically mean you are ineligible.

Some consumers will receive notices later, and additional claim options may be added as the settlement program expands. You should:

• Check your email, including spam and promotions folders
• Watch for mailed settlement notices
• Monitor the official settlement website for updates

When Will Amazon Prime Settlement Payments Be Sent?

The first round of automatic refunds must be issued within 90 days of the September 25, 2025 court order.

Claims-based payments will follow after the settlement website launches and claim deadlines are approved. The entire settlement program must be completed within 16 months of the order.

Does This Refund Affect My Amazon Account?

No. Receiving a settlement refund does not cancel your Prime membership, change your Amazon account status, or affect your ability to use Amazon services.

Bottom Line

If you receive an automatic refund, no action is required.

If you did not receive a refund and have a Claim ID or Notice ID, submitting a claim is the correct next step.

If you believe you qualify but have not received a notice, continue monitoring official settlement updates as additional claim opportunities may become available.

Why did the FTC Sue Amazon Originally?

The FTC alleged that Amazon used dark patterns to enroll consumers in automatically renewing Prime subscriptions and made cancellation unnecessarily hard, violating the FTC Act and ROSCA. Amazon denies wrongdoing, but agreed to a stipulated order that includes injunctive relief, a $1 billion civil penalty, and $1.5 billion in consumer refunds.

Submit Claim

Settlement Website: Here

Sources

• FTC Press Release
• Stipulated Final Order and Judgment
• Court Docket: FTC v. Amazon.com

Official Court Order

Filing Class Action Settlement Claims

Please submit only truthful information. False claims can be rejected and may carry penalties. If you are unsure whether you qualify, review the eligibility definitions on the settlement website once live. OpenClassActions.com is a consumer news site and is not a settlement administrator or a law firm.

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Settlement Summary
Status	Final Order Entered Sept 25, 2025
Automatic Refunds	Yes. First round within 90 days for eligible low usage Prime members
Claim Form	Coming soon on an Amazon hosted settlement website with email and mail notice
Total Amount	$2.5 Billion total. $1.5 Billion consumer refunds. $1 Billion civil penalty
Estimated Payout	Up to $51 per eligible consumer. Pro rata if necessary
Eligibility Window	June 23, 2019 through June 23, 2025
Case Number	2:23-cv-00932-JHC
Case Title	Federal Trade Commission v. Amazon.com, Inc., et al.
Court	U.S. District Court, Western District of Washington
Order PDF	Final Settlement Order