If you signed up for Amazon Prime — or tried to cancel it — between June 2019 and June 2025, a revised court order now caps refunds at $200 instead of $51, and every remaining payment is sent automatically. The claim window closed July 27, 2026; there is nothing left to file.
FTC Amazon Prime Settlement Update: Cap Raised to $200
On September 17, 2026, the FTC announced that the court had approved a joint motion by the FTC and Amazon revising how the $1.5 billion consumer fund is paid out. Under the revised order, more Prime members qualify, the most any one person can receive rises from $51 to $200, and all future payments go out automatically.As of September 2026, Amazon had issued more than $845 million in refunds. The fund comes from a $2.5 billion settlement entered September 25, 2025, which resolved FTC allegations that Amazon enrolled consumers in Prime without their consent and made it hard to cancel. Amazon did not admit liability.
Can I Still File a Claim?
No. The claim window closed on July 27, 2026, and the settlement website is no longer accepting claim forms. The revised order does not reopen it or schedule a new one, because it makes every remaining payment automatic.If you received a claim form but did not submit it before July 27, 2026, you have not lost out. Amazon is sending automatic payments to those consumers if they fit the eligibility criteria. Anyone who missed the claim deadline and qualifies under the expanded rules below will also be paid without filing anything.
Who Is Eligible for the FTC Amazon Prime Settlement?
You may qualify if you are a U.S. consumer who, between June 23, 2019 and June 23, 2025:• Enrolled in Amazon Prime through one of the enrollment flows challenged by the FTC, or
• Started the online Prime cancellation process but did not complete it
How much you used Prime decides which payment round you fall into. Eligibility is determined from Amazon's own records.
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The Payment Rounds
Payments have gone out in stages, each reaching people who used Prime a little more than the last group:• Automatic payment group — used no more than three Prime benefits in a 12-month period. Already paid; a limited number of payments may still be processing.
• Claims process group — used fewer than 10 Prime benefits in a 12-month period and received a claim form. The claim window closed July 27, 2026; people who did not file are being paid automatically.
• Escalation payment group (new) — used between 11 and 20 Prime benefits in a one-year period. These consumers were left out of earlier rounds. Automatic payments begin October 1, 2026.
• Supplemental payment (new) — people who accepted an earlier payment may receive an additional pro rata payment of up to $149. It starts by April 2027 if accepted payments do not reach the required threshold by February 2027.
Every round from here on is automatic. You do not need to submit a claim, respond to a notice or fill out a form.
How Much Is the Amazon Prime Settlement Refund?
Each payment covers the Prime membership fees you paid during the eligible period, up to $51, minus any refunds, credits or chargebacks you already received.The revised order raises the total cap to $200 per consumer. The extra money comes through the supplemental round: if payments that consumers actually accept fall short of the required threshold by February 2027, Amazon will send people who accepted an earlier payment up to $149 more. Amazon decides who gets a supplemental payment and how much, on a pro rata basis, so $200 is a ceiling, not a guaranteed amount.
How Payments Are Sent and When to Act
Amazon sends each payment by PayPal, Venmo or mailed check, depending on the information it had for you when it determined your eligibility. You do have to act on a payment once it arrives:• Accept a PayPal or Venmo payment within 30 days
• Cash a check within 60 days
Payments issued before June 25, 2026 that were still not accepted on September 15, 2026 can no longer be reissued. For payments first issued on or after June 25, 2026, December 14, 2026 is the last day to ask for payment by a different method. Use the contact information on the FTC’s Amazon refunds page and have your Claim ID ready.
Receiving a refund does not cancel your Prime membership or change your Amazon account.
Is the Email Notice about the FTC Amazon Settlement Legit?
You may have received a payment notification from the FTC Prime Subscription Settlement Fund similar to this:
Subject: FTC Prime Subscription Settlement Fund Payment Notice
Dear [Your Name],
You are receiving this amount because you are eligible to receive a settlement payment under a settlement reached by the Federal Trade Commission with Amazon.com Inc. regarding Amazon Prime subscription practices, in the case Federal Trade Commission v. Amazon.com Inc., 2:23-cv-00932-JHC.
Your settlement payment of $[Amount] is being delivered through PayPal to the account associated with this email address. If you already have a PayPal account, no further action is needed and the funds should appear in your balance shortly. If you do not have a PayPal account, follow the instructions in your PayPal notice to create one and claim your payment.
If you do not see the payment within 30 days, please review your PayPal notifications and spam folders. For questions about the settlement, you can visit the official FTC refund page at ftc.gov/enforcement/refunds/amazon-refunds.
For an overview of the FTC Amazon Prime Subscription Settlement and payout range, you can also visit OpenClassActions.com.
Sincerely,
FTC Prime Subscription Settlement Fund Administrator
Watch Out for Refund Scams
Amazon, not the FTC, runs the refund program. The FTC is not contacting anyone about Amazon refunds, so a caller or email claiming to be from the FTC is likely a scam. No one from Amazon will ever ask you for money to get a refund. Since there is no longer a claim to file, treat any message urging you to "file now" or pay a fee as a red flag.Why Did the FTC Sue Amazon Originally?
The FTC alleged that Amazon used dark patterns to enroll consumers in automatically renewing Prime subscriptions and made cancellation unnecessarily hard, in violation of the FTC Act and the Restore Online Shoppers' Confidence Act (ROSCA). Amazon did not admit liability but agreed to a stipulated order that includes injunctive relief, a $1 billion civil penalty and $1.5 billion in consumer refunds.Frequently Asked Questions
Can I still file a claim in the FTC Amazon Prime settlement?
No. The claim window closed on July 27, 2026, and no new claim period is planned. Under the revised order approved in September 2026, every remaining payment is sent automatically, so there is nothing to file. Consumers who received a claim form but never submitted it will be paid automatically if they meet the eligibility criteria.
How much will I get paid?
Each payment covers Prime membership fees paid during the eligible period, up to $51, minus any refunds, credits or chargebacks already returned. The revised order raises the total cap to $200 per consumer: people who accepted an earlier payment may get an additional pro rata payment of up to $149 if accepted payments fall short of the required threshold by February 2027.
Who gets the new automatic payments starting October 1, 2026?
U.S. consumers who enrolled in Prime through a challenged enrollment flow, or started but did not finish the online cancellation process, between June 23, 2019 and June 23, 2025, and who used between 11 and 20 Prime benefits in a one-year period. These consumers were not included in the earlier payment rounds.
How will the payments be sent?
Amazon sends payments by PayPal, Venmo or mailed check, depending on the information it has for you. An electronic payment must be accepted within 30 days, and a check must be cashed within 60 days.
What are the key dates?
The court entered the stipulated final order on September 25, 2025. The claim deadline was July 27, 2026. The FTC announced the revised order on September 17, 2026. Automatic payments to the expanded group begin October 1, 2026, and any supplemental payments of up to $149 start by April 2027.
Related Auto-Renewal (ARL) Class Actions
Auto-renewal class actions have targeted streaming services, software, meal kits, fitness passes, and VIP membership programs. Related cases tracked on OpenClassActions.com:• Google Play Store Subscription Settlement
• Adobe Subscription Class Action Settlement
• MUBI Subscription Auto-Renewal Settlement
• See all active & expired auto-renewal class actions →
Sources
• FTC Press Release: Additional Payments (September 17, 2026)• Revised Redress Fund Order
• FTC Amazon Refunds Page
• FTC Press Release: $2.5 Billion Settlement (September 2025)
• Stipulated Final Order and Judgment
• Court Docket: FTC v. Amazon.com
