The July 27, 2026 claim deadline in the FTC's $2.5 billion Amazon Prime settlement has passed, and there is no new claim window. A revised order approved in September 2026 raises the cap from $51 to $200 per person and sends every remaining payment automatically, starting October 1, 2026.
What Is This About?
The claims window in the Federal Trade Commission's $2.5 billion settlement with Amazon ran from January 5, 2026 to July 27, 2026, and it is now closed. The case, FTC v. Amazon.com, Inc., in the U.S. District Court for the Western District of Washington, concerned how Amazon enrolled people in Prime and how hard it allegedly made canceling. The FTC alleged violations of the Restore Online Shoppers' Confidence Act (ROSCA). Amazon settled in September 2025 without admitting liability.On September 17, 2026, the FTC announced that the court had approved a joint motion by the FTC and Amazon changing how the $1.5 billion consumer fund is paid out. More people now qualify, the most any one person can receive rises from $51 to $200, and all future payments are automatic. As of September 2026, Amazon had issued more than $845 million in refunds.
Missed the Deadline? What Happens Now
You cannot file a claim anymore, but you may not need to. Under the revised order:• Claim form, never submitted: if you received a claim form but did not send it by July 27, 2026, Amazon is paying you automatically if you meet the eligibility criteria.
• Left out of earlier rounds: people who used between 11 and 20 Prime benefits in a one-year period start receiving automatic payments on October 1, 2026.
• Already paid: if you accepted an earlier payment, you may get up to $149 more, for a total of up to $200. That supplemental round starts by April 2027 and only happens if payments consumers accept fall short of the required threshold by February 2027.
Eligibility still depends on the same basics: you were a U.S. consumer who, between June 23, 2019 and June 23, 2025, enrolled in Prime through one of the flows the FTC challenged, or started the online cancellation process and did not finish it. Amazon decides who qualifies from its own records.
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How Much You Can Get
Each payment covers the Prime membership fees you paid during the eligible period, up to $51, minus any refunds, credits or chargebacks you already received. The new $200 cap is a ceiling on the total across all rounds, not a promised amount. Supplemental payments are pro rata and depend on how much of the fund goes unclaimed.Make Sure You Collect Your Payment
Amazon sends payments by PayPal, Venmo or mailed check, depending on the information it has for you. A PayPal or Venmo payment must be accepted within 30 days, and a check must be cashed within 60 days. Check your spam and promotions folders for payment emails.Payments issued before June 25, 2026 that were still unaccepted on September 15, 2026 can no longer be reissued. For payments first issued on or after June 25, 2026, December 14, 2026 is the last day to ask for a different payment method through the FTC’s Amazon refunds page. For the full breakdown, see our FTC Amazon Prime settlement guide.
Watch Out for Settlement Scams
With no claim left to file, any message urging you to "file now," "verify your claim" or pay a fee to release a refund is a red flag. Amazon runs the refund program, and the FTC says it is not contacting anyone about Amazon refunds, so someone claiming to be from the FTC is likely a scammer. No one from Amazon will ever ask you for money to get a refund. If you get an unsolicited message, do not click its links; go to the official settlement website or ftc.gov yourself.Frequently Asked Questions
Can I still file an Amazon Prime settlement claim?
No. The claim deadline was July 27, 2026, and the settlement website no longer accepts claim forms. Under a revised order approved in September 2026, every remaining payment is sent automatically, so there is nothing left to file.
I got a claim form but never sent it. Will I still be paid?
Yes, if you fit the eligibility criteria. Amazon is sending automatic payments by PayPal, Venmo or check to consumers who received a claim form but did not submit it before July 27, 2026.
How much is the Amazon Prime settlement payment now?
Each payment covers Prime fees paid during the eligible period, up to $51, minus refunds or credits already received. The revised order raises the total cap to $200: people who accepted an earlier payment may get up to $149 more by April 2027 if accepted payments fall short of the required threshold by February 2027.
Who gets the new payments starting October 1, 2026?
U.S. consumers who enrolled in Prime through a challenged enrollment flow, or started but did not finish the online cancellation process, between June 23, 2019 and June 23, 2025, and who used between 11 and 20 Prime benefits in a one-year period. They were not included in earlier rounds and do not need to file anything.
Related Coverage & Sources
• FTC Amazon Prime settlement — full guide (eligibility, payment rounds, the new $200 cap).• Auto-renewal & subscription class actions — other "hard to cancel" subscription cases.
• Adobe subscription cancellation-fee lawsuit — a related subscription-practices case.
Primary sources: the FTC press release on additional payments (September 17, 2026) and the revised redress fund order; the FTC press release announcing the $2.5 billion settlement (September 2025) and its Amazon Refunds page; and the old official settlement website at SubscriptionMembershipSettlement.com.
