Who qualifies for the Boston Sports Clubs refund?

Approximately 47,000 Massachusetts BSC members were identified by the Court as having been unfairly billed during the April 2020 COVID-19 closure period and not having received compensation through previous refunds or credits. Eligibility was determined from BSC transaction data verified at trial. If you are eligible, the Refund Administrator (Analytics Consulting LLC) sent you an email with a Claim Number and PIN. If you were a BSC member during the COVID closures (mid-March through July 2020) and believe you should have received a refund email but did not, you can contact the Refund Administrator through the official refund website to verify your eligibility.

How much will I get from the Boston Sports Clubs refund?

Total restitution is approximately $4 million distributed across roughly 47,000 affected consumers. Per-person refund amounts are based on each member's specific unfair billing, calculated from BSC transaction data and offset by any previous refunds or credits the member already received. The amount varies by member depending on their April 2020 billing, prior refund credits, and any other compensation BSC already provided. Each eligible consumer's specific refund amount is displayed when they log into the refund website with their Claim Number and PIN.

Do I need proof to claim my Boston Sports Clubs refund?

No proof of purchase, receipts, or BSC membership documentation is required. The Court already determined eligibility from BSC's own transaction records at trial. The only proof needed to log in to the refund website is the Claim Number and PIN from the email the Refund Administrator sent to identified consumers. If you did not receive an email but believe you qualify, the Refund Administrator can verify your eligibility through BSC's transaction records.

What was the Boston Sports Clubs COVID lawsuit about?

When all BSC locations closed from mid-March 2020 through July 2020 because of the COVID-19 pandemic, former CEO Patrick Walsh decided to bill members for April 2020 anyway. The Massachusetts AG received more than 2,000 complaints from members who tried to cancel their memberships and were ignored or denied. The AG sued, and the Court found that Walsh unfairly charged members for gym services he knew BSC would not provide, made deceptive statements to members, and violated the Massachusetts Health Club Act by thwarting cancellation requests. The Court ordered approximately $4 million in restitution to about 47,000 affected Massachusetts consumers.

What is the deadline to claim my Boston Sports Clubs refund?

Eligible consumers should claim their refund (select a payment method online) by June 16, 2026. Consumers who do nothing by that date may still receive a default payment from the Refund Administrator by Zelle or paper check, but selecting a preferred method online helps ensure faster delivery. Consumers trying to submit a payment selection after June 16, 2026 should contact the Refund Administrator through the official refund website. Once the email notice is received, the website also advises claiming the refund within 90 days of receiving the email.

Boston Sports Clubs COVID Refund 2026 — $4M for 47,000 Members

Q: Is the Boston Sports Clubs refund a class action settlement?

Technically no. The Boston Sports Clubs refund is not a private class action settlement; it is court-ordered restitution from a Massachusetts Attorney General enforcement action. The case is Commonwealth of Massachusetts v. Town Sports International, LLC d/b/a Boston Sports Club and others, which was tried in Suffolk County Superior Court in December 2024. The Court ruled in favor of the Attorney General in early 2026, finding that former Boston Sports Clubs CEO Patrick Walsh unfairly charged members in April 2020 while gyms were closed for COVID-19. The Massachusetts AG's office hired Analytics Consulting LLC to act as the Refund Administrator and distribute the restitution to approximately 47,000 affected consumers.

Q: Do I need to file a claim form?

There is no traditional claim form to fill out. The Court has already determined who is owed money and how much. Eligible consumers can log into the official refund website with their Claim Number and PIN (from the email Analytics sent) and select a preferred payment method (Zelle or paper check). Consumers who do nothing will still receive a refund through Zelle (if their phone number or email is associated with a Zelle account) or by paper check in the mail. Filling out the online payment selection form helps ensure faster delivery of the preferred payment method.

Q: Is Boston Sports Clubs still in business?

The Boston Sports Clubs brand was retired in a 2023 corporate restructuring by parent company Town Sports International. The Boston-area gyms now operate under the New York Sports Club brand. As of recent reporting, only three former BSC locations remain open under the New York Sports Club name in Massachusetts. The restitution applies to people who were BSC members during the COVID closures in 2020, regardless of whether they are still gym members today.

By Steve Levine

Boston Sports Clubs BSC COVID April 2020 billing Massachusetts Attorney General refund restitution

Published: May 21, 2026

Status Refunds Being Distributed Now

Refund Deadline June 16, 2026 claim within 90 days of receiving the email notice from Analytics Consulting LLC

Restitution Fund ~$4 Million distributed across approximately 47,000 affected Massachusetts BSC members · per-member amount based on each member's specific unfair billing

Proof Required No (Court-Determined Eligibility) no claim form · log in with Claim Number and PIN from email · or do nothing and receive default payment

What Is the Boston Sports Clubs COVID Refund About?

Were you a Boston Sports Clubs (BSC) member who was charged for April 2020 even though all gyms were closed for the COVID-19 pandemic? Approximately 47,000 Massachusetts BSC members are receiving a share of nearly $4 million in restitution from a Massachusetts Attorney General enforcement action against BSC and its former CEO, Patrick Walsh. The refund deadline is June 16, 2026.

The case is Commonwealth of Massachusetts v. Town Sports International, LLC d/b/a Boston Sports Club and others. Massachusetts Attorney General Andrea Joy Campbell tried the case in Suffolk County Superior Court in December 2024. The Court ruled in favor of the Attorney General in early 2026, finding that the former BSC CEO unfairly charged members in April 2020 while the gyms were closed, made deceptive statements to members, and violated the Massachusetts Health Club Act by thwarting cancellation requests. The AGO announced the restitution distribution on March 18, 2026.

The Refund Administrator is Analytics Consulting LLC. The official refund website is at bostonsportsclubrefund.com, where eligible consumers log in with their Claim Number and PIN to select a payment method.

Is This a Class Action Settlement? (A Common Question)

Technically, no. This is sometimes searched as a "Boston Sports Clubs class action settlement," but it is more accurately a government enforcement action restitution distribution. Two important distinctions:

• Plaintiff is the state, not a private individual. Most class action settlements involve a private named plaintiff (like Jane Smith) suing on behalf of similarly-situated consumers. Here, the Massachusetts Attorney General sued on behalf of Massachusetts consumers as the state's chief law enforcement officer.
• The Court ruled at trial, not in a settlement. Most class actions settle without a trial. Here, the case actually went to trial in Suffolk County Superior Court in December 2024, and the Court ruled in favor of the Attorney General. The restitution is the result of that court ruling, not a negotiated settlement.

For consumers, the practical effect is similar: identified BSC members receive cash compensation from a court-ordered fund. But the legal mechanics are different, and there are no opt-out rights, objection deadlines, or final approval hearings the way there would be in a class action. The Court already decided.

30-Second Self-Test: Do I Qualify for the Refund?

If you can answer yes to both questions below, you are likely an eligible consumer.

• Were you a Boston Sports Clubs member with a Massachusetts gym account during the COVID-19 closures from mid-March through July 2020?
• Did BSC bill you for April 2020 (or did you try to cancel and BSC refused to honor your cancellation), and have you not yet received compensation through previous refunds or account credits?

If you answered yes to both and the Refund Administrator emailed you with a Claim Number and PIN, you are on the Court-approved list. If you answered yes but did not receive an email, you can contact the Refund Administrator through the official refund website to verify your eligibility.

What Did Boston Sports Clubs Allegedly Do?

The Massachusetts AG's case focused on three categories of unfair and deceptive conduct by Boston Sports Clubs and its former CEO during the COVID-19 pandemic.

1. Billing for closed gyms. All BSC locations were closed from mid-March 2020 through July 2020 due to the COVID-19 pandemic. Despite being closed, former CEO Patrick Walsh decided to bill members for April 2020. The Court found that Walsh knew BSC would not be providing gym services during that month and nevertheless charged members for them.

2. Thwarting cancellations. The AGO received more than 2,000 complaints from BSC members who tried to cancel their memberships during the closures and were ignored or denied. Members testified at trial that they called, emailed, and sent social media messages to BSC trying to cancel, often without receiving a response. Some members reported BSC continued charging them even after they submitted cancellation requests.

3. Violating the Massachusetts Health Club Act. Massachusetts has a Health Club Act that governs membership cancellation and consumer protection at gyms. The Court found that BSC's handling of cancellation requests violated that statute.

The Court ordered restitution of approximately $4 million to be distributed across roughly 47,000 affected Massachusetts consumers.

Do I Need a Claim Form? (Spoiler: It's Simpler Than That)

There is no traditional claim form to fill out. The Court already determined who is owed money and how much, using BSC's own transaction data verified at trial. What you do next depends on your preference:

Option 1: Select your payment method online (recommended). Visit the official refund website, click the payment-selection link, and log in using your Claim Number and PIN from the email the Refund Administrator sent you. The available payment methods include Zelle (electronic, fastest) or a paper check mailed to you. Selecting your preference helps the Refund Administrator deliver payment faster and through your preferred channel.

Option 2: Do nothing. If you take no action, the Refund Administrator will still attempt to issue your refund through Zelle (if your phone number or email is connected to Zelle) or by paper check to your last known address. Doing nothing still results in a refund, but it may take longer and arrive through a method you did not choose.

Either way, no documentation, receipts, or BSC records are required. The Court's determination based on BSC transaction data is sufficient proof of eligibility.

How Much Will I Get From the BSC Refund?

The total restitution is approximately $4 million distributed across about 47,000 affected Massachusetts consumers, so the average payment is roughly $85 per person if divided equally. But payments are not divided equally; they are based on each member's specific April 2020 unfair billing, offset by any previous refunds or account credits already provided by BSC.

Specifically:

• Refunds were calculated from BSC's own transaction data identifying members who were unfairly billed after their gym closed or who attempted to cancel their membership during the closures.
• Previous refunds and credits already given to a member are deducted. If BSC already refunded you or gave you an account credit for some or all of the April 2020 charges, your restitution payment is reduced by that amount.
• Some members received full refunds; others receive partial restitution depending on how much BSC already compensated them.
• Each member's individual amount is shown when they log into the refund website with their Claim Number and PIN.

Why Is Boston Sports Clubs Sometimes Spelled "Boston Sports Club"?

You may notice the brand name appears two ways. The official brand is "Boston Sports Clubs" (plural), the same way the network includes "New York Sports Clubs," "Philadelphia Sports Clubs," and "Washington Sports Clubs." That is how parent company Town Sports International has consistently referred to the brand in corporate filings, SEC documents, press releases, and the LinkedIn company page.

However, the legal "doing business as" name used in the Massachusetts AG's case caption is the singular "Boston Sports Club" (without an "s"), which appears in the court filings, the Massachusetts AG press release, and the official refund website. The Refund Administrator and AGO use the singular form throughout the refund materials.

Either way, both refer to the same brand and the same affected members. For consistency, this article uses "Boston Sports Clubs" (plural, the official brand name) when discussing the gyms collectively, and uses the singular legal form when quoting the case caption or the refund administrator's materials directly.

Is Boston Sports Clubs Still in Business?

In a 2023 corporate restructuring by parent company Town Sports International, the Boston Sports Clubs brand was retired. The Boston-area gyms now operate under the New York Sports Club brand. As of recent reporting, only three former BSC locations remain open in Massachusetts under the New York Sports Club name.

For purposes of this refund, what matters is whether you were a BSC member during the COVID-19 closures in 2020, not whether you are still a gym member today. The Court's eligibility determination is based on BSC's 2020 transaction records, not current gym membership status.

Town Sports International has been through significant corporate restructuring, including a 2020 bankruptcy filing. Patrick Walsh, the former CEO whose individual liability the Court found in this case, is personally responsible for the restitution to BSC members under the Court's ruling.

When Will I Get My BSC Refund Payment?

Payments are being issued in multiple waves. According to the Refund Administrator, eligible consumers should receive payment within a few weeks of submitting their payment method selection through the refund website.

• Zelle payments arrive faster (typically days)
• Paper check payments can take 1 to 3 weeks to arrive by mail
• Default payments to consumers who do nothing may take longer as the Refund Administrator works through alternative delivery methods

Because this is an AG enforcement action rather than a class action, there are no appeal periods, final approval hearings, or further court approvals that need to happen before payments go out. The Court has already ruled; payments are now being distributed.

Watch Out for Refund Scams

Government restitution distributions attract scams. A few common-sense rules:

• Use the official refund website only: bostonsportsclubrefund.com. Bookmark it. Verify that any email or text linking to a "Boston Sports Clubs refund" page actually goes to this exact domain before clicking.
• The Refund Administrator will never charge a fee. Per the official refund site, "Our refund administrator will not charge a fee to file a claim or for any action related to this payment." Anyone asking for a fee to process your refund is running a scam.
• Never provide financial account numbers over the phone to someone claiming to be the Refund Administrator. The Refund Administrator does not call consumers asking for account information.
• The legitimate email is from a refundadministrator.com address. Be skeptical of refund emails from any other domain claiming to be the BSC refund administrator.

Other Active Class Action Settlements

COVID-era class action and government enforcement cases have continued to produce settlements and restitution distributions across multiple categories: gym memberships, college tuition refunds (for closed dorms and online instruction), event ticket refunds, and other consumer services that could not be provided during pandemic shutdowns.

Other related OCA coverage:

• Drexel University COVID Tuition Class Action Settlement — another COVID-era consumer refund case from the spring 2020 closures
• OCA database of open class action settlements — complete list of active consumer cases
• Latest class action news and updates
• Active class action investigations

How Do I Find Class Action Settlements?

Find all the latest class actions you can qualify for by getting notified of new lawsuits as soon as they are open to claims:

Refund Website: BostonSportsClubRefund.com

Select Payment Method

Frequently Asked Questions About the BSC Refund

Is the Boston Sports Clubs refund a class action settlement?

Technically no. It is court-ordered restitution from a Massachusetts Attorney General enforcement action that went to trial in December 2024. The Court ruled in favor of the AGO in early 2026, ordering approximately $4 million in restitution to about 47,000 affected Massachusetts consumers.

Who qualifies for the refund?

Approximately 47,000 Massachusetts BSC members identified by the Court as having been unfairly billed during the COVID-19 closure period (mid-March through July 2020) and who have not yet been compensated through previous refunds or credits.

How much will I get?

Total restitution is approximately $4 million across 47,000 members. Per-person amounts vary based on each member's specific unfair billing minus any previous refunds or account credits already received from BSC. Average is roughly $85.

Do I need to file a claim form?

No traditional claim form. Log into the refund website with the Claim Number and PIN from the email the Refund Administrator (Analytics Consulting LLC) sent you, and select your preferred payment method (Zelle or paper check). Consumers who do nothing still receive a default payment from the Refund Administrator.

Do I need proof of purchase?

No. The Court already determined eligibility from BSC's own transaction data at trial. The Claim Number and PIN from your email is the only thing you need to log in.

What was the BSC COVID lawsuit about?

Former CEO Patrick Walsh billed BSC members for April 2020 even though all gyms were closed for COVID-19. The Court also found BSC thwarted member cancellation requests and violated the Massachusetts Health Club Act.

Is Boston Sports Clubs still in business?

The BSC brand was retired in a 2023 Town Sports International restructuring. The Boston-area gyms now operate under the New York Sports Club brand, with three former BSC locations open in Massachusetts under the new name.

What is the deadline to claim my refund?

Select your payment method by June 16, 2026, or within 90 days of receiving the email notice from the Refund Administrator. Consumers who do nothing still receive a default payment but may have to wait longer.

Sources

• Official Refund Website: BostonSportsClubRefund.com
• Massachusetts Attorney General Press Release: Office To Distribute Nearly $4 Million In Restitution To Former Customers Of Boston Sports Club (March 18, 2026)
• Commonwealth of Massachusetts v. Town Sports International, LLC d/b/a Boston Sports Club and others, Suffolk County Superior Court (trial December 2024; ruling early 2026)
• Massachusetts Attorney General: Hon. Andrea Joy Campbell
• Refund Administrator: Analytics Consulting LLC
• Town Sports International Holdings (Wikipedia) — corporate background
• Massachusetts Health Club Act (consumer protection statute)

About This Page

This page summarizes the Massachusetts AG restitution distribution to former BSC members for informational purposes. OpenClassActions.com is a consumer news site and is not the Refund Administrator, a government agency, or a law firm. We do not process or decide refund eligibility. The official refund website (bostonsportsclubrefund.com) and the Massachusetts AG's office are the authoritative sources for refund amounts, deadlines, and eligibility questions. If you have questions, contact the Refund Administrator through the official refund website.

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BSC COVID Refund Snapshot
Status	Refunds Being Distributed Now (AGO announced March 18, 2026)
Type	Government enforcement action restitution (not a private class action settlement)
Total Restitution	Approximately $4 million
Number of Eligible Consumers	Approximately 47,000 Massachusetts BSC members
Per-Member Refund	Varies by individual; average roughly $85, calculated from each member's specific April 2020 unfair billing offset by previous refunds or credits
Refund Deadline	Tuesday, June 16, 2026 (or within 90 days of receiving the email notice)
Claim Form Required?	No; log in with Claim Number and PIN from email to select payment method (or do nothing for default payment)
Proof Required?	No (Court-determined eligibility from BSC transaction data)
Payment Methods	Zelle (faster) or paper check by U.S. mail
Eligibility Period	BSC membership during the COVID-19 closures from mid-March 2020 through July 2020, with unfair billing for April 2020 not previously refunded
Case Title	Commonwealth of Massachusetts v. Town Sports International, LLC d/b/a Boston Sports Club and others
Court	Suffolk County Superior Court, Commonwealth of Massachusetts
Trial Date	December 2024
Ruling Date	Early 2026 (AGO announced March 18, 2026)
Defendants	Town Sports International, LLC d/b/a Boston Sports Club; Patrick Walsh (former CEO, personally liable)
Plaintiff	Commonwealth of Massachusetts, represented by Attorney General Andrea Joy Campbell
Refund Administrator	Analytics Consulting LLC
Allegations Proven at Trial	(1) unfair billing for April 2020 while gyms were closed; (2) deceptive statements to members; (3) violations of the Massachusetts Health Club Act by thwarting cancellation requests
BSC Closure Period	Mid-March 2020 through July 2020 (COVID-19 pandemic)
Current Brand Status	Boston Sports Clubs brand retired in 2023 TSI restructuring; remaining Boston-area gyms now operate under the New York Sports Club brand
Category	COVID-19 Refund / AG Enforcement / Consumer Protection / Gym Membership
Official Website	Boston Sports Clubs - Official Refund Website