Proof Required:No — use your Student Class Member ID or file online
Claim Deadline:May 26, 2026
What Is This Settlement About?
If you used Naviance in high school — the platform where you searched for colleges, tracked your applications, explored careers, or planned your courses — your private data may have been secretly collected and shared with third-party companies without your knowledge or consent. A $17.25 million class action settlement has been reached, and you could get paid.
What Is Naviance?
Naviance is one of the most widely used college and career readiness platforms in the United States. Thousands of high schools provide it to their students as a tool for researching colleges, tracking application deadlines, submitting transcripts, building resumes, exploring career paths, and managing course planning. If your high school had you log in to plan for college, there is a strong chance you used Naviance.
Naviance was originally created by a company called Hobsons. Hobsons was later acquired by PowerSchool Holdings LLC, which is one of the largest education technology companies in the country. PowerSchool provides software used by more than 45 million students across K-12 schools in North America.
What Did They Allegedly Do Wrong?
The lawsuit alleged that while students were using Naviance for school purposes — searching colleges, filling out career surveys, browsing course options — the platform was secretly intercepting their private communications and activity data and sharing it with third-party analytics and advertising companies without students' or parents' knowledge or consent.
Specifically, the lawsuit claimed that Naviance had embedded tracking software from a company called Heap Inc. into the platform. Heap's software allegedly recorded students' clicks, keystrokes, page views, and other activity inside Naviance. That data was then shared with third parties including Google, Microsoft, Hotjar, and Gainsight — companies that provide analytics, advertising, and user tracking services.
The lawsuit alleged this violated multiple federal and state privacy laws designed to protect electronic communications and student records, including the federal Electronic Communications Privacy Act (ECPA), the federal Stored Communications Act, the California Invasion of Privacy Act, the Illinois Eavesdropping Act, and the Illinois School Student Records Act. The Chicago Public Schools Board of Education (CPS) was also named as a defendant for its role in providing Naviance to students without adequate privacy protections.
All defendants denied they violated any law. The court did not decide who was right. The parties agreed to settle to avoid the costs and uncertainties of continued litigation.
Do I Qualify?
You qualify if you are a person in the United States who, while a student, logged into the Naviance platform at least once between August 18, 2021 and January 23, 2026. This is not limited to Chicago Public Schools students — any student in the country who used Naviance during the class period is included.
If you are under 18, a parent or legal guardian must file the claim on your behalf. If a parent or guardian has multiple children who used Naviance, each child qualifies separately — you should have received a separate notice with a unique Student Class Member ID for each child.
How Much Money Will I Get?
The total settlement fund is $17.25 million. After deductions for attorneys' fees (up to 37% of the fund), administration costs, litigation expenses, and a service award (up to $5,000 for the class representative), the remaining net fund is divided equally among all students who file valid claims.
The exact per-person payout depends on how many students file claims. The fewer claims filed, the higher each individual payment will be. You can contact Class Counsel at contact@drurylegal.com to inquire about the current number of claims filed.
Payments will be issued by check, or you can choose PayPal, Venmo, or Zelle when submitting your claim online. Checks expire 180 days after they are issued, so cash them promptly.
How Do I File a Claim?
You can submit a claim form online at the settlement website — it takes only a few minutes. If you received a notice by email or mail with a Student Class Member ID, use that ID when filing. If you did not receive a notice but believe you used Naviance during the class period, you can still file through the website.
You can also download and print a paper claim form from the settlement website and mail it to the claims administrator. The deadline to file is May 26, 2026.
If the student is under 18, the claim must be completed and signed by a parent or legal guardian.
What Else Does the Settlement Require?
Beyond the cash fund, the settlement requires significant changes to how Naviance handles student data going forward. PowerSchool must create a Web Governance Committee to evaluate analytics and advertising technologies used within Naviance. For two years, PowerSchool cannot use tracking software from Heap, Google, Microsoft, Hotjar, or Gainsight inside Naviance unless the committee determines it complies with the law. PowerSchool must update its privacy disclosures on the Naviance landing page. Heap must delete all student data and communications in its possession. CPS must require annual compliance attestations from third-party vendors that handle student data.
What Are the Important Dates?
Claim Deadline: May 26, 2026
Opt-Out Deadline: May 11, 2026
Objection Deadline: May 11, 2026
Final Approval Hearing: June 10, 2026 at 10:00 AM CT, Chicago
Class Period: August 18, 2021 – January 23, 2026
What Happens If I Do Nothing?
If you do nothing, you will not receive any payment. You will still be bound by the settlement and give up your right to sue the defendants separately over the same claims. To get your share of the $17.25 million, you must file a claim by May 26, 2026.
Case Information
Caption:Q.J. v. PowerSchool Holdings LLC, et al., Case No. 1:23-cv-05689
Court: U.S. District Court for the Northern District of Illinois
Judge: Hon. Jorge L. Alonso
Settlement Fund: $17,250,000
Defendants: PowerSchool Holdings LLC, Hobsons Inc., Heap Inc., and Board of Education of the City of Chicago (CPS)
Class Counsel: Scott R. Drury, Drury Legal LLC
Attorney Fees: Up to 37% of the settlement fund
Service Award: Up to $5,000 for class representative
Claims Administrator: Kroll Settlement Administration LLC
Claim: Unauthorized interception of student communications and data sharing with third-party analytics companies (ECPA, CIPA, Illinois Eavesdropping Act, Stored Communications Act, ISSRA)
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Please note that your claim form will be rejected if you submit a settlement claim with any fraudulent information. By providing this information and your sworn statement of its veracity, you agree to do so under the penalty of perjury. OpenClassActions.com is a consumer advocacy and class action news site, and is not a class action administrator or a law firm.