Consumer Fraud and Protection Offices by State and Territory

State and Territory Consumer Protection Directory

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Published: September 13, 2025

Your Guide to State Consumer Fraud Protection: How Your Attorney General Can Help

When you're dealing with a business dispute, a potential scam, or a problem with a class action payment, your state's consumer protection office can be a powerful resource. These offices, often part of the Attorney General's office, are dedicated to protecting residents from fraud and unfair business practices. You can find a complete list of official consumer protection contacts for every U.S. state and territory in the directory provided by the federal government here, or check the table below for your State.

Your Guide to State Consumer Protection: How Your Attorney General Can Help>

How State Consumer Protection Offices Can Assist You

These government offices are equipped to handle a variety of consumer issues. They can:

• Take complaints and mediate disputes: If you have a complaint against a company, the consumer protection office can help mediate a resolution. This often involves a written response requirement from the company, which can lead to a quicker and more effective resolution than trying to handle the issue on your own.

• Investigate scams and deceptive practices: These departments investigate reports of fraud and unfair business conduct. If they find evidence of widespread wrongdoing, they can take legal action against the company on behalf of the public.

• Help with missing payments: If you are a claimant in a class action settlement and are missing your payment due to a change in address or banking information, the consumer office can provide guidance. They can help you communicate with the settlement administrator to get your payment reissued.

• Verify legitimacy: If you are concerned that a settlement notice or other outreach is a scam, you can contact your state's consumer protection office to verify its legitimacy before sharing any personal information.

• Provide federal referrals: While state offices handle a wide range of issues, they can also refer you to specialized federal agencies like the Consumer Financial Protection Bureau (CFPB) for banking disputes or the Federal Trade Commission (FTC) for broader consumer issues.

The official guide to government information and services, USA.gov, provides direct links to each state's consumer protection office. To find your state's office and learn how they can help you, visit the USAGov state consumer protection page here.

How your consumer fraud office can help

● Take complaints about scams, deceptive practices, and unfair business conduct

● Mediate disputes between consumers and companies, often with a written response requirement

● Coordinate refunds or other remedies after investigations or settlements

● Provide guidance if your address changed and mailed checks never arrived

● Advise what to do if your PayPal, Venmo, or bank account changed and you cannot receive digital payments from a class action administrator

● Verify whether a settlement website or outreach is legitimate before you share personal information

● Issue state consumer alerts and referral information for specialized regulators like the CFPB and FTC

Directory of Consumer Protection Offices

Links below go to official state or territory consumer protection pages or main portals that route to the correct consumer complaint form. If a state has multiple agencies, the link points to the official entry that USAGov lists for consumer issues.

Jurisdiction	Office	Official Link
Alabama	Attorney General Consumer Interest	alabamaag.gov/divisions/consumer-interest-division
Alaska	Dept. of Law Consumer Protection	law.alaska.gov/department/civil/consumer.html
American Samoa	Attorney General	legalaffairs.as.gov
Arizona	Attorney General Consumer	azag.gov/consumer
Arkansas	Attorney General Consumer Protection	arkansasag.gov/consumer-protection
California	Department of Consumer Affairs	dca.ca.gov/consumers/complaints
Colorado	Dept. of Law Consumer Protection	coag.gov/office-sections/consumer-protection
Connecticut	Attorney General Consumer	portal.ct.gov/AG/Consumer-Issues
Delaware	Consumer Protection Unit	attorneygeneral.delaware.gov/fraud/cpu
District of Columbia	OAG Consumer Protection	oag.dc.gov/consumer-protection
Florida	Dept. of Agriculture and Consumer Services	fdacs.gov/consumer-resources
Georgia	Consumer Protection Division	consumer.georgia.gov
Hawaii	Office of Consumer Protection	cca.hawaii.gov/ocp/consumer-complaint
Idaho	AG Consumer Protection	ag.idaho.gov/office-resources/consumer-protection
Illinois	AG Consumer Protection	illinoisattorneygeneral.gov/consumer-protection
Indiana	AG Consumer Protection	in.gov/attorneygeneral/consumer-protection
Iowa	AG For Consumers	iowaattorneygeneral.gov/for-consumers
Kansas	AG Consumer Protection	ag.ks.gov/consumer-protection
Kentucky	AG Consumer Protection	ag.ky.gov/consumer-protection
Louisiana	AG Consumer	ag.state.la.us/Consumer
Maine	AG Consumer	maine.gov/ag/consumer
Maryland	Consumer Protection Division	marylandattorneygeneral.gov/Pages/CPD
Massachusetts	AGO Consumer Advocacy	mass.gov/orgs/attorney-generals-office-ago
Michigan	AG Consumer Protection	michigan.gov/ag/consumer-protection
Minnesota	AG Consumer	ag.state.mn.us/consumer
Mississippi	AG Consumer Protection	ago.ms.gov/consumer-protection
Missouri	AG Consumer Protection	ago.mo.gov/divisions/consumer
Montana	DOJ Office of Consumer Protection	dojmt.gov/consumer
Nebraska	AG Consumer Protection	ago.nebraska.gov/consumer-protection
Nevada	AG Consumer	ag.nv.gov/Complaints/File_Complaint
New Hampshire	DOJ Consumer Protection	doj.nh.gov/consumer
New Jersey	Division of Consumer Affairs	njconsumeraffairs.gov/Pages/Consumer-Complaints.aspx
New Mexico	Dept. of Justice Consumer Affairs	nmdoj.gov/get-help/submit-a-complaint
New York	NY Dept. of State Consumer Protection	dos.ny.gov/consumer-protection
North Carolina	DOJ Consumer Protection	ncdoj.gov/protecting-consumers
North Dakota	AG Consumer Resources	attorneygeneral.nd.gov/consumer-resources
Northern Mariana Islands	Attorney General	cnmioag.org
Ohio	AG Consumer Protection	ohioattorneygeneral.gov/Individuals-and-Families/Consumers
Oklahoma	AG Consumer Protection Unit	oklahoma.gov/oag/about/divisions/cpu.html
Oregon	DOJ Consumer Protection	doj.state.or.us/consumer-protection
Pennsylvania	AG Bureau of Consumer Protection	attorneygeneral.gov/submit-a-complaint/consumer-complaint
Puerto Rico	DACO Consumer Affairs	daco.pr.gov
Rhode Island	AG Consumer Protection	riag.ri.gov/consumer-protection
South Carolina	Dept. of Consumer Affairs	consumer.sc.gov
South Dakota	Consumer Protection Division	consumer.sd.gov
Tennessee	TN Consumer Affairs	tn.gov/attorneygeneral/working-for-tennessee/consumer-affairs.html
Texas	AG Consumer Protection	texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
U.S. Virgin Islands	DLCA Consumer Affairs	dlca.vi.gov
Utah	Division of Consumer Protection	dcp.utah.gov/consumer-complaints
Vermont	Consumer Assistance Program	ago.vermont.gov/cap
Virginia	AG Consumer Protection	oag.state.va.us/consumer-protection
Washington	AG File a Complaint	atg.wa.gov/file-complaint
West Virginia	Consumer Protection	ago.wv.gov/consumerprotection
Wisconsin	DATCP Consumer Protection	datcp.wi.gov/Pages/Programs_Services/ConsumerProtection.aspx
Wyoming	AG Consumer Protection	ag.wyo.gov/law-office/consumer-protection-unit

How Do I Find Class Action Settlements?

Find all the latest class actions you can qualify for by getting notified of new lawsuits as soon as they are open to claims:

Tips if you are missing a class action payment

1) Check the settlement website for a reissue form or address update form. Many administrators allow a one time reissue if a check expired or was sent to an old address.
2) If your PayPal or bank account changed, ask the administrator to cancel the original transfer and reissue by check. Keep proof of the account change and any bounce notice.
3) If you cannot get a response, contact your state consumer office using the table above. Reference the case name, claim ID if available, and the administrator name. Ask for mediation assistance.
4) For finance related issues like credit cards or debt collection, you can also submit a complaint to the CFPB.

Helpful federal resources

Federal Trade Commission complaint and education hub, plus regional contacts. Consumer Financial Protection Bureau for banking and digital wallet disputes.