People who got unsolicited Marco Polo or VideoKik promotional texts could claim a share of this $3.75 million Joya TCPA settlement. The claim deadline has passed.
What's This Settlement About?
A $3.75 million Settlement has been reached in a class action lawsuit against Joya Communications, Inc., creator of the “Marco Polo” and “VideoKik” mobile apps. The suit concerns whether Joya violated a federal law called the Telephone Consumer Protection Act (“TCPA”) by allegedly sending unsolicited text messages to promote its mobile apps. Joya denies any wrongdoing and maintains that the text messages do not violate the TCPA. The Settlement does not establish who is correct, but rather is a compromise to end the lawsuit.
Status
Claims Closed
Claim deadline passed January 11, 2022
Claim Deadline
January 11, 2022 (Passed)
Settlement Fund
$3,750,000
Joya Marco Polo & VideoKik text-message recipients
Proof Required
No
How Do I Qualify For Payment?
You are a member of the Settlement class if you live in the United States and received a text message from Joya regarding the mobile apps “Marco Polo” or “VideoKik” on or prior to March 2, 2017. These text messages would have contained a link to one of these websites: onmarcopolo.com, nowpolo.com, videokiks.com, onpolo.com, or polo-app.com. You may be entitled to payment under the Settlement if you file a Claim Form stating that you received text messages from Joya on or prior to March 2, 2017How Much Can I Get?
Class Members will have 180 days to file claims after the Settlement Fund is created. Class Members whose claims were approved by the Settlement Administrator will be sent a check. Claims will be paid within 60 days of the second claims deadline. Please be patient. All checks will expire and become void 90 days after they are issued.How Do I File a Claim and Get Paid?
If you want to get payment, you must fill out and submit a valid Claim Form. If you received notice through a postcard in the mail, there are instructions for requesting a Claim Form or filing your claim online. If you received notice through email, there is a link to the Claim Form in that email, which will direct you to submit a claim online. All other Settlement Class Members must submit a Claim Form online through this Settlement Website, where a paper Claim Form can also be requested from the Settlement Administrator. We encourage you to submit a claim online. It’s faster and it’s free. Claim Forms must be postmarked by or received electronically by January 10, 2022 for the class members identified in 2017, and March 9, 2022 for the class members identified in 2021. The Claim Form requires you to provide the following information:(1) name,
(2) current U.S. mail and email address,
(3) telephone number that received the text messages, and
(4) affirmation that you received a text message from Joya regarding the mobile apps “Marco Polo” or “VideoKik” on or prior to March 2, 2017.
To be eligible for payment you must submit a valid claim HERE or mailed to the Class Administrator by no later than January 11, 2022. 11:59 pm, Eastern Time. If you fail to submit a timely Claim Form, your Claim may be rejected, and you may be precluded from any recovery from the Settlement Fund. If you are a member of the Settlement Class and you do not timely and validly request to Opt-Out from the Settlement Class, you will be bound by any judgment entered by the Court approving the Settlement regardless of whether you submit a Claim Form.
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