The claim period is closed. The official administrator reports that payments were distributed on November 24, 2025 following the March 3, 2025 claim deadline.
StatusPayments distributed
Claim DeadlineMarch 3, 2025 (Passed)
Distribution DateNovember 24, 2025
Consumer RedressMore than $70 million across the national resolution
What Was This Matter About?
The Consumer Financial Protection Bureau, state attorneys general, and state mortgage regulators alleged that Nationstar Mortgage, doing business as Mr. Cooper, committed mortgage-servicing violations involving loan modifications, payment processing, escrow, private mortgage insurance, foreclosures, property preservation, and servicing transfers. Nationstar resolved the allegations through consent orders.
Who Received the Later Claim Payments?
The later claims process covered specified property-preservation and servicing-transfer borrowers identified under the administrator’s criteria. Eligible borrowers received claim packets based on Nationstar’s records.
How Were Benefits Determined?
Benefit amounts depended on the eligible population and the borrower-specific minimum stated in the notice. The broader national resolution also included previously delivered consumer redress and required servicing reforms.