| Situation | What You Should Check |
|---|---|
| Classes moved online | Did your school promise in-person lessons? |
| Campus services closed | Were you charged fees for services you could not use? |
| You left college early | What does the withdrawal refund policy say? |
| A course was cancelled | Did the school offer a replacement or refund? |
| Your program changed | Did the new program match what was advertised? |
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