See Tickets Vivendi Data Breach Class Action Settlement
Data Breach · Settlement Closed

See Tickets Data Breach Class Action Settlement

Published September 22, 2024

The $3.25 million See Tickets (Vivendi) data breach settlement resolved claims over a payment-card skimmer on its website. The claim deadline has passed.

See Tickets Vivendi data breach class action settlement
Photo: Unsplash

What's the See Tickets Data Breach Class Action About?

Have you purchased tickets to a music festival or other live entertainment event using the See Tickets website in the last three years? Your financial information may have been stolen and you may be owed compensation.

A $3.25 million class action lawsuit has been settled with See Tickets over the data breach incident. This class action lawsuit was filed initially over allegations that See Tickets was negligent and breached duties related to a data security incident disclosed in September 2023 that exposed customer payment card information. See Tickets denies wrongdoing.

Status Claims Closed Claim deadline passed October 20, 2024
Claim Deadline October 20, 2024 (Passed)
Settlement Fund $3,250,000 Cash, out-of-pocket & credit monitoring
Proof Required Yes

See Tickets Vivendi Data Breach

See Tickets initially reported to the Texas Attorney General that 90,000 Texans alone had their financial information breached. Because they are an online platform that does business across the country, it is unclear how many more people have been affected by this. See Tickets' website says it sells 20 million tickets per year. That's a lot of opportunities to steal financial information since 2019 when the skimmer was injected onto their website by a hacker to do just that.

While the original Vivideni data breach occurred in 2019, and the company did not shut down unauthorized activity until January 8, 2022. They are now notifying people that their information has been breached. That is a long time for unsuspecting customers to have had their information exposed.


What is the Total Settlement Amount?

The total settlement amount in the class action fund is $3.25 million.

What Personal Information Was Hacked?

On October 25, 2022, See Tickets, owned by an overseas media company named Vivendi, confirmed a data breach which was ongoing for over two and a half years. Customers who used See Tickets to purchase tickets at any time between June 25, 2019 and January 8, 2022 may have had their information stolen by malicious hackers, including:

• Names,
• Addresses,
• Credit or debit card numbers,
• CVV numbers (3 digit card security),
• Zip codes

How Do I Qualify?

You may qualify if you are a U.S. resident whose information was accessed in the data breach and you received notice from See Tickets about the incident.

What Can I Get From the Settlement?

If you qualify for a claim you may be able to choose from the following payouts:

• 3 years of credit monitoring services
• Up to $100 cash payment
• Up to $2,000 for out-of-pocket expenses
• Up to $5,000 for extraordinary expenses from identity theft
• A potential $100 additional payment for valid California residents

How Do I File a Claim?

The claim deadline has passed. Class members were required to submit a completed Claim Form online by the final settlement deadline of October 20, 2024.

Do I Need Proof to File a Claim?

Proof is required for reimbursement of out-of-pocket expenses and extraordinary expenses. No proof is needed to claim credit monitoring or the basic cash payment, though you may be asked for a notice ID or claim ID that you may have received as part of the original data breach notice email or mail letter.

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