Unexpected Active Network Charges? You May Qualify for a Class Action Investigation

By Steve Levine

Active Network Unauthorized Charge Investigation

Updated: January 25, 2026



Why Are People Seeing Active Network Charges on Their Cards?

Active Network is a large event registration platform used by schools, nonprofits, race organizers, youth sports leagues, camps, and community fundraisers. In many cases, consumers do not intentionally seek out Active Network. They encounter it because an event organizer uses the platform to process payments.

According to consumer complaints posted online and reports shared on credit card forums, some people say they signed up for a one time event such as a school fundraiser, 5K race, or charity activity, only to later discover charges from Active Network or Active Advantage appearing on their card statements. In many cases, the company name was unfamiliar to them.

Several consumers report that the charge appeared weeks or even months after the event had already taken place. When they contacted customer support, they were told they had enrolled in a paid subscription during checkout. Some say they were not aware they had agreed to any membership, trial, or recurring service at the time they registered for the event.

These reports are common across different types of events and payment methods, including major credit cards. In some cases, consumers say the charges continued even after they attempted to cancel or were told the subscription had been canceled.

Who May Qualify for This Investigation

You may qualify if:

• You signed up for a race, camp, or event through Active Network
• You later noticed an Active Network or Active Advantage charge you did not expect
• You did not knowingly agree to a recurring paid membership
• The charges continued until you noticed them

Check Eligibility Free



Why Small Charges Often Go Unnoticed

Many reported charges are relatively small. That makes them easy to miss among regular card activity. Some consumers only discover the charge months later when reviewing statements or after a card balance increases.

What This Investigation Is About

This investigation focuses on whether Active Network properly disclosed paid memberships and recurring billing. It also examines whether consumers were given clear notice and meaningful consent before being charged.

This is not about disputes over race results or event quality. It is about billing practices and consumer consent.

What Information Helps Determine Eligibility

To review your situation, the legal team may ask for:

• Approximate date of event registration
• When you first noticed the charge
• How long charges continued
• Any cancellation attempts you made

Which State Residents Can Qualify for this Class Aciton Investigation?

Massachusetts, Illinois, California, and Maryland.

Submit Eligibility Form


How Much Could I Receive?

If a class action or settlement is reached, compensation may vary. Amounts depend on factors like how long charges continued and how many consumers are affected. There is no cost to submit your information for review.

Sources

Federal Trade Commission
Consumer Financial Protection Bureau