Owners of Samsung Galaxy S22, S22+ and S22 Ultra phones may be covered by a proposed class action alleging Samsung’s One UI 6.1.1 software update caused boot loops, freezing and permanently bricked devices. No class has been certified and there is nothing to file yet.
Allegations Only · No Settlement Yet
This article describes a class action complaint. The statements below are unproven allegations. Samsung has not been found liable, there is no certified class, and nothing to claim at this time. This page is informational and is not legal advice.
What Is This About?
Two Brooklyn residents sued Samsung Electronics America, Inc. and Samsung Semiconductor, Inc. on January 27, 2026, in the U.S. District Court for the Eastern District of New York. The case, Ramnath v. Samsung Electronics America, Inc., No. 1:26-cv-00462, is a proposed class action on behalf of people who bought a Galaxy S22, S22+ or S22 Ultra.The complaint centers on One UI 6.1.1, a software update Samsung began pushing to S22-series phones around September and October 2024. Plaintiffs allege the update triggered what they call an “Update Defect”: phones that stutter, freeze, crash, run hot, get stuck restarting in an endless boot loop, lose stored data and, in many cases, never turn on properly again. The complaint also suggests the failures may involve hardware design, materials or manufacturing, not only software.
The case is at its earliest stage. Samsung has not been found liable, and the allegations have not been tested in court.
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What the Complaint Alleges
According to the complaint, owners began reporting problems within days of installing One UI 6.1.1, and the complaints spread across Samsung’s own community forums and the tech press. Plaintiffs say Samsung kept the update rolling out anyway. They allege the company did not pause it, issue a recall, warn owners or offer a way to go back to the previous software.The complaint argues Samsung had reason to expect trouble. It points to an October 2024 episode in which an update to Samsung’s SmartThings Framework app was reported to send older Galaxy models, including the S10, Note 10, A90 and M51, into boot loops, and to earlier reports of similar problems on S21 phones after One UI 6.1. Plaintiffs say Samsung eventually acknowledged that its SmartThings Framework app was causing some Galaxy devices to reboot and suggested safe mode or removing the app, but that this did not revive many phones that were already bricked.
When owners took phones in for service, the complaint says, Samsung repair centers treated the failures as out-of-warranty hardware problems and quoted paid motherboard replacements. One plaintiff alleges a quote of about $500 for a phone that stopped working within a day of the update; the other alleges he was sent back and forth between Samsung and his carrier and had to buy another device.
The Software Support Promise
When the S22 line launched in February 2022, Samsung announced four generations of One UI and Android upgrades and five years of security updates for the series. Plaintiffs say that promise was part of what buyers paid for, and that Samsung refused to stand behind it when its own update allegedly disabled the phones.Samsung’s one-year limited warranty excludes software issues, according to the complaint. Plaintiffs argue that exclusion is unconscionable where the software that caused the damage came from Samsung and was pushed to the phones by Samsung.
Who Is in the Proposed Class?
The complaint proposes two groups:- Nationwide Class: consumers living in the United States who bought a Galaxy S22, S22+ or S22 Ultra within four years before the complaint was filed, through the present.
- New York Sub-Class: the same group, limited to New York residents.
Legal Claims and What Plaintiffs Want
The complaint brings seven counts:- Violation of the federal Computer Fraud and Abuse Act, 18 U.S.C. § 1030
- Breach of express warranty
- Breach of the implied warranty of merchantability
- Deceptive acts under New York General Business Law § 349
- False advertising under New York General Business Law § 350
- Negligent misrepresentation
- Unjust enrichment
What Happens Next
Samsung will have the chance to respond, most likely with an answer or a motion to dismiss some or all of the claims. OpenClassActions did not find a filed response in the record reviewed for this article. If the case survives, the parties move into discovery and, later, a class certification fight. Many cases like this settle, but none has here, and there is no timeline for a resolution.Galaxy S22 owners do not need to do anything to remain potential class members. Owners whose phones failed may want to keep records of the purchase, the date the update installed, any repair quotes and any replacement costs, in case they become relevant later.
Read the Complaint
The 50-page complaint filed in the Eastern District of New York is embedded below.Questions
Which Samsung phones does the Galaxy S22 boot-loop lawsuit cover?
The complaint defines the devices at issue as the Galaxy S22, S22+ and S22 Ultra. The proposed nationwide class covers U.S. residents who bought one of those phones within four years before the January 27, 2026 filing date, and a separate subclass covers New York residents.
Do I need to file anything for the Samsung Galaxy S22 lawsuit right now?
No. The case is at the complaint stage. No class has been certified, there is no settlement and there is no claim form. Owners do not need to do anything to stay a potential class member.
What does the lawsuit say Samsung should have done differently?
Plaintiffs allege Samsung should have paused the One UI 6.1.1 rollout once owners began reporting failures, warned users, offered a way to roll the update back, and repaired or replaced affected phones at no charge instead of quoting paid motherboard repairs.
Does Samsung’s warranty cover a phone damaged by a software update?
Samsung’s one-year limited warranty excludes software problems, according to the complaint. Plaintiffs argue that exclusion is unconscionable when Samsung’s own update allegedly damaged the phone, and that Samsung’s promise of four years of OS upgrades should have covered the fix. A court has not ruled on that argument.
Has Samsung responded to the Galaxy S22 boot-loop lawsuit?
OpenClassActions did not find a filed response from Samsung in the record reviewed for this article. Samsung has not been found liable for anything, and it will have the chance to contest the allegations in court.
