Property Damage · Claims Open

BigSteelBox Abbotsford Flood Settlement: $1 Million CAD for Property Damaged in Storage Containers

Published October 3, 2026

People and businesses whose property was damaged by flood water while stored in a container at BigSteelBox’s Abbotsford, British Columbia facility between November 14 and December 17, 2021 may qualify to claim a share of the $1 million CAD BigSteelBox class action settlement. Claims must reach the administrator by 5:00 p.m. Pacific time on October 30, 2026.

Rows of steel storage containers at a self-storage yard

Current Status

Claims are open. The completed claim form must be received by the court-appointed claims administrator, MNP Ltd., by 5:00 p.m. Pacific time on October 30, 2026. The Supreme Court of British Columbia has signed an order approving the settlement following an approval hearing scheduled for June 12, 2026. No payment date had been announced as of October 3, 2026.

Status Claims Open
Claim Deadline October 30, 2026 Received by 5:00 p.m. Pacific time
Estimated Payout Varies Share of $1M CAD fund · based on depreciated value of damaged property
Proof Required Yes Government photo ID · Schedule of Loss · receipts or photos if available

What Changed Recently?

MNP Ltd. has published a court-approved notice of the claims deadline, opening the claims process in Heimburger v BigSteelBox Corporation, a class action in the Supreme Court of British Columbia over property stored at BigSteelBox’s container yard on North Parallel Road in Abbotsford during the November–December 2021 floods.

The plaintiffs alleged that BigSteelBox was liable for water damage to property customers kept in its storage containers. BigSteelBox denies all of the allegations and any liability, and the settlement notice states that liability and damages have not been proven. On March 20, 2026, Justice Caldwell certified the case as a class proceeding for settlement purposes only, appointed Zacharias McCann LLP as class counsel and MNP Ltd. as claims administrator, and set the settlement approval hearing for June 12, 2026. The court has since signed an order approving the settlement, and MNP is now accepting claims.

Who Qualifies?

The class covers all individuals, legal persons, businesses and estates whose property was stored in containers at BigSteelBox’s facility at 37400 North Parallel Road in Abbotsford, British Columbia, at any point between November 14, 2021 and December 17, 2021, and whose property was damaged by flood water entering a storage container.

Class members were included automatically unless they opted out. The opt-out deadline was May 7, 2026, and anyone who opted out cannot make a claim. The claim form asks claimants to say whether the stored goods were used mainly for personal or household purposes or mainly for business purposes. A claimant can qualify as a residential customer or a business customer, but not both.

How Much Can You Get?

BigSteelBox agreed to pay an all-inclusive $1,000,000 CAD. Because the amount is all-inclusive, the court-approved legal fees and disbursements of class counsel, any honorarium approved for the representative plaintiffs, and notice costs come out of it before claimants are paid.

There is no fixed payment per claimant. MNP Ltd. and its designated property value appraiser use each claimant’s Schedule of Loss and supporting documents to estimate the actual cash value of the damaged property, meaning its depreciated value rather than its replacement cost, and MNP then decides whether the claimant is entitled to a share of the settlement funds and how much. The claim form says MNP’s decision is final and binding, and that filing a claim does not guarantee a payment. Because the total of all approved claims is not known, no estimate of individual payments is available.

What Proof or Notice ID Is Required?

Proof is required. No notice ID or claim number is needed, but the claim form lists two mandatory attachments: a copy of a valid government-issued photo ID, and a completed Schedule of Loss. The Schedule of Loss is an item-by-item list of the damaged property, asking for each item’s type, a full description including make, model and serial number, the purchase date, store and price, an estimate to repair or replace it, whether it was destroyed or repairable, and the dollar value claimed. MNP may reject a Schedule of Loss that does not give the appraiser enough information to value the claim.

The BigSteelBox container rental agreement is requested if available, along with invoices, photographs and any other documents supporting the claim. The customer ID and container number are optional. Claimants sign a declaration that the information is true and agree that MNP may contact them to verify it; refusing to discuss the claim with MNP may disqualify it. An incomplete claim form will be rejected.

What Is the Deadline?

The claim form must be received by MNP Ltd. on or before October 30, 2026, at 5:00 p.m. Pacific time. This is a received deadline, not a postmark deadline, and claims received after it will not be considered.

How Do You Take Action?

The claim form and settlement documents are posted on MNP’s BigSteelBox Settlement page, which also links to the online claim portal. The court-approved form can be submitted through that portal or delivered to MNP by the other methods listed on the form. A complete claim includes the signed form, the photo ID, the Schedule of Loss and any supporting documents. The claimant pays any cost of preparing and delivering the claim.

What Happens Next?

After the October 30, 2026 deadline, MNP Ltd. and its appraiser will review each claim form, Schedule of Loss and supporting documents and decide each claimant’s entitlement. The claim form states that any settlement cheque will be made out in the claimant’s name and mailed to the address on the form. No payment date had been announced as of October 3, 2026.

Sources and Verification

This page is based on the court documents and notices posted by the claims administrator on MNP’s BigSteelBox Settlement page: the Notice of Claims Deadline, the court-approved Claim Form, the Notice of Proposed Settlement and Settlement Approval Hearing, and the March 20, 2026 consent certification order of the Supreme Court of British Columbia (Abbotsford Registry, No. ABB-S-S-02704). The case page of class counsel, Zacharias McCann LLP, describes the certified class.

Questions

How is each BigSteelBox claim valued?

MNP Ltd. and its designated property appraiser use the Schedule of Loss and any supporting documents to estimate the actual cash value of the damaged property, meaning its depreciated value rather than the cost of buying it new. MNP decides whether each claimant is entitled to a share of the settlement funds and how much, and the claim form states that this decision is final and binding.

Can a business claim, or only individuals?

The class includes individuals, legal persons, businesses and estates. The claim form asks whether the stored goods were used mainly for personal or household purposes or mainly for business purposes, and each claimant can qualify as a residential customer or a business customer, not both.

What if the claimant was not the person named on the BigSteelBox rental?

The claim form has a section for the BigSteelBox customer’s full name and that customer’s relationship to the claimant when they are not the same person, such as a business or an estate represented by its executor. The customer ID and container number are requested only if known.

Is the October 30 deadline a postmark or a received date?

It is a received date. The claims administrator, MNP Ltd., must receive the completed claim form by 5:00 p.m. Pacific time on October 30, 2026. Claims received after that will not be considered, so a form mailed before the deadline but delivered after it does not count.

Can someone who opted out still file a claim?

No. The opt-out deadline was May 7, 2026. Class members who opted out by then are not part of the settlement and are not eligible to make a claim.

Official Settlement Notice

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For more class actions keep scrolling below.
Settlement Amount $1,000,000 CAD (all-inclusive)
Case Title Heimburger v BigSteelBox Corporation
Case Number ABB-S-S-02704
Court Supreme Court of British Columbia, Abbotsford Registry
Final Approval Hearing June 12, 2026 at 10:00 AM Settlement approval order signed
Administrator MNP Ltd.
Official Website MNP Big Steel Box Settlement

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