By Steve Levine
Published: May 22, 2026
Status
Claims Open
Claim Deadline
August 17, 2026 (Cash Option)
opt-out / objection June 18, 2026 · final approval hearing August 7, 2026 · vouchers are automatic, no claim form required
Settlement Payment
$3.25 Cash or Voucher + $7.50 FanClub Voucher
~$9.4M total class benefits · class members can be in one or both classes · payment via check, electronic payment, or Fandango voucher
Proof Required
Tiered (Cash = Unique ID + Code / Voucher = Automatic)
Cash Option requires Claim Form with Unique ID and Confirmation Code from email notice · Vouchers issued automatically to all non-opt-out class members
What Is the Fandango Class Action Settlement About?
Did you buy movie tickets to a California theater through Fandango between June 2020 and June 2024, or buy a Fandango FanClub membership in California or Washington between October 2024 and April 2025? You may be eligible for a $3.25 cash payment or voucher, a $7.50 FanClub voucher, or both, from a class action settlement with combined estimated benefits of $9.4 million.The Fandango class action lawsuit, captioned Jonathan Beer et al. v. Fandango Media, LLC, Case No. 25CU046749N, is pending in the Superior Court of California for the County of San Diego before the Honorable Cynthia Freeland. Named plaintiffs Jonathan Beer and Thalia Calo Gonzalez allege that Fandango (1) failed to timely disclose a mandatory Convenience Fee for online movie ticket purchases to California theaters, in violation of California consumer protection law, and (2) violated certain laws by selling FanClub memberships with monthly credits that expired after 30 days, in violation of California's Gift Card Law and related statutes.
Fandango denies any wrongdoing and is settling without admitting liability. The Settlement Administrator is Epiq. The official Settlement Website is at fandangomediasettlement.com.
The Two Fandango Settlement Classes Explained
One of the unusual features of this settlement is that it covers two separate classes of consumers with different eligibility windows and different benefits. You can be in one class, both classes, or neither.| Feature | Convenience Fee Class | FanClub Class |
|---|---|---|
| Who qualifies | Consumers (not subject to binding arbitration) who paid a Convenience Fee on Fandango orders to California theaters | California and Washington consumers who purchased a Fandango FanClub membership |
| Class period | June 11, 2020 to June 17, 2024 (~4 years) | October 7, 2024 to April 16, 2025 (~6 months) |
| Allegation | Mandatory Convenience Fee was not timely disclosed at the front end of the purchase flow | $10 monthly FanClub credits expired in 30 days, allegedly violating California's Gift Card Law |
| Benefit | $3.25 cash (with Claim Form) OR $3.25 voucher (automatic) | $7.50 voucher (automatic) |
| Claim form required? | Only for cash; voucher is automatic | No; voucher is automatic |
| Voucher expiration | 3 years after issuance | Does NOT expire |
| Where to use voucher | Fandango.com or Fandango app only (not at theater box office) | Fandango.com or Fandango app only (not at theater box office) |
If you are in both classes, you can stack the benefits. Members of both classes receive (1) either a $3.25 cash payment (with a Claim Form) or a $3.25 voucher (automatic), AND (2) a $7.50 FanClub voucher (automatic). Stacking is allowed by the settlement design; you do not have to choose one class over the other.
30-Second Self-Test: Do I Qualify for the Fandango Settlement?
Answer the questions below to determine which class you may be in.Question 1 (Convenience Fee Class): Between June 11, 2020 and June 17, 2024, did you buy movie tickets online through Fandango (Fandango.com or the Fandango app) for a California theater AND pay a Convenience Fee on the order?
• If yes, you are likely a Convenience Fee Class Member, unless you are subject to binding arbitration with Fandango (most consumers are not).
Question 2 (FanClub Class): Between October 7, 2024 and April 16, 2025, did you purchase a Fandango FanClub membership while a California or Washington consumer?
• If yes, you are likely a FanClub Class Member.
Answer yes to both: You are likely in both classes and can stack the benefits ($3.25 cash or voucher PLUS $7.50 voucher).
The Settlement Administrator (Epiq) sent email notices to consumers identified from Fandango's records as likely class members. If you received a notice email from Epiq, you are very likely in at least one of the two classes.
How to Find Your Fandango Settlement Unique ID and Confirmation Code
The Cash Option ($3.25) requires you to submit a Claim Form with a Unique ID and Confirmation Code from the Email Notice sent by Epiq. If you cannot find your Email Notice, here is how to recover your codes.Step 1: Search your email. Look for an email from Epiq (or a settlement administrator email address) about the Beer v. Fandango Media settlement. Check your inbox, spam folder, promotions tab, and any other folders where commercial email might be filed. The email should contain your Unique ID and Confirmation Code prominently displayed.
Step 2: Use the Unique ID Lookup tool. If you cannot find the email, visit the official Settlement Website's Unique ID Lookup page and enter the email address associated with your Fandango account. If your email is in the class data, the system will display your Unique ID and Confirmation Code.
Step 3: File a paper Claim Form by mail. If your email is not found in the lookup system but you believe you qualify (for example, you used a different email address for Fandango than the one on file, or you have evidence of a qualifying purchase), you can download a paper Claim Form from the Settlement Website and mail it to the Settlement Administrator with supporting information.
Important: Vouchers ($3.25 Convenience Fee Class voucher or $7.50 FanClub voucher) are issued AUTOMATICALLY by Fandango based on its records, without any claim form or Unique ID required. You only need the Unique ID and Confirmation Code if you want the $3.25 CASH option instead of the automatic voucher.
What Are the Fandango Settlement Allegations?
The Beer v. Fandango complaint raises two distinct sets of allegations.1. Convenience Fee non-disclosure. Plaintiffs allege that Fandango charged consumers a mandatory Convenience Fee when buying movie tickets online for California theaters, but did not disclose the fee at the start of the purchase flow as required by California consumer protection law. California has been increasingly aggressive about requiring up-front pricing disclosure for online consumer transactions, with California Senate Bill 478 (the "Hidden Fees Statute") taking effect in July 2024 to require all mandatory fees to be disclosed in advertised prices. The Beer complaint covers fees charged BEFORE the July 2024 law took effect, under prior California consumer protection statutes.
2. FanClub credit expiration. Plaintiffs allege that Fandango's FanClub membership program offered $10 monthly credits that expired 30 days after issuance, in violation of California's Gift Card Law (which generally prohibits gift certificates from expiring). The complaint also raises claims under California's False Advertising Law, Consumers Legal Remedies Act, Unfair Competition Law, and the federal Credit Card Accountability Responsibility and Disclosure Act of 2009 (the CARD Act).
Fandango denies all allegations and is settling without admitting liability. The Court has not ruled on the merits of the claims; the settlement is intended to avoid the cost and uncertainty of continued litigation.
Cash or Voucher? Which Should I Choose?
Convenience Fee Class Members have a real choice to make: $3.25 cash (requires a Claim Form) or $3.25 voucher (automatic, no action required). The dollar amount is the same, but the trade-offs differ.Pick the Cash Option ($3.25) if:
• You want real money, deposited to your bank or sent as a check
• You do not plan to buy movie tickets through Fandango in the next three years
• You can find your Unique ID and Confirmation Code (or recover them via the lookup tool) and submit the Claim Form by August 17, 2026
• You no longer want to use Fandango as a service and prefer cash on principle
Pick the Voucher Option (automatic, $3.25) if:
• You routinely buy movie tickets through Fandango.com or the Fandango app and will use the voucher within three years
• You cannot find your Unique ID and Confirmation Code and do not want to deal with the paper claim form process
• You prefer the zero-effort path (the voucher is sent automatically; you do not have to do anything)
For the $7.50 FanClub voucher, there is no choice to make. FanClub Class Members automatically receive the $7.50 voucher with no expiration date and no claim form needed. There is no cash alternative for the FanClub portion of the settlement.
How to Use the Fandango Voucher
Both the $3.25 Convenience Fee Class voucher and the $7.50 FanClub Class voucher come with the same restrictions on use.• Where: Fandango.com or the Fandango mobile app only. The vouchers CANNOT be redeemed directly at any theater box office.
• What: Movie tickets purchased through Fandango. The vouchers can also be used to pay any applicable taxes on the purchase.
• Stacking: Vouchers cannot be combined or stacked with any other discount or offer. You generally cannot use the voucher together with another promo code.
• Transferability: Vouchers are NOT transferable to another person or account.
• Partial redemption: If a voucher's face value exceeds the order total (including taxes), the unused portion remains available for use on future Fandango orders. The vouchers are not all-or-nothing.
• Expiration: Convenience Fee Class vouchers ($3.25) expire 3 years after issuance. FanClub Class vouchers ($7.50) do NOT expire.
How to File the Fandango Cash Option Claim in 2026
Only the $3.25 Cash Option requires a Claim Form. Vouchers (both types) are issued automatically.Method 1: Online (recommended). Visit fandangomediasettlement.com. Click "Submit a Claim" and log in with your Unique ID and Confirmation Code from your email notice (or recover them via the Unique ID Lookup tool with your email address). Complete the Claim Form, indicate your preference for check or electronic payment, and submit by 11:59 p.m. on August 17, 2026. You will receive a confirmation email with a tracking number.
Method 2: U.S. Mail. Download the paper Claim Form from the Documents section of the Settlement Website. Complete it with your contact information, the Unique ID and Confirmation Code from your email notice (if you have them), and your signature. Mail the completed form to the Settlement Administrator at the address printed on the form. Mailed claims must be postmarked by August 17, 2026.
Before you file, gather: the email address associated with your Fandango account (for the lookup tool), your Unique ID and Confirmation Code (from the email notice or recovered via the lookup), and your preferred payment information (check mailing address or electronic payment account details).
Key Fandango Settlement Deadlines
• Opt-out (exclusion) deadline: Thursday, June 18, 2026 at 11:59 p.m. Pacific Time (postmarked)
• Objection deadline: Thursday, June 18, 2026
• Final Approval Hearing: Friday, August 7, 2026 at 1:00 p.m. in Department N-27 of the San Diego North County Courthouse in Vista, California, before Hon. Cynthia Freeland (may be moved or held virtually)
• Cash Option Claim Form deadline: Monday, August 17, 2026 (online by 11:59 p.m. or postmarked by mail)
• Convenience Fee Class period: June 11, 2020 to June 17, 2024
• FanClub Class period: October 7, 2024 to April 16, 2025
Important sequencing note: The Claim Form deadline (August 17) is 10 days AFTER the Final Approval Hearing (August 7). This is unusual for class action settlements. The reason is that the default benefit for class members who do nothing is an automatic voucher; the Cash Option is the affirmative opt-in. The court can approve the settlement before all individual cash elections are processed because the default outcome (voucher distribution) is unaffected by claim form returns.
When Will I Get My Fandango Settlement Payment or Voucher?
Payment and voucher distribution timing depends on the Court's final approval and any appeals.• Final Approval Hearing: August 7, 2026
• Settlement becomes final: after the Court enters final approval and any appeal period passes (typically 30 days after the Final Approval Order)
• Distribution begins: typically several weeks to several months after the settlement becomes final
• Best case (no appeals): first vouchers and cash payments could reach class members in late 2026 or early 2027
• If appeals are filed: distribution can be delayed by 12 to 36 months
Vouchers are typically delivered electronically via promo code to the email address on file with Fandango. Cash Option payments are delivered by check (mailed to the address on the Claim Form) or by electronic payment, depending on the option you selected on the form.
What Happens If I Do Nothing?
If you do nothing AND you are a Convenience Fee Class Member, you will automatically receive a $3.25 voucher after the settlement becomes final, but you will NOT receive the $3.25 cash option.If you do nothing AND you are a FanClub Class Member, you will automatically receive a $7.50 voucher after the settlement becomes final. (There is no cash alternative for the FanClub portion.)
If you are in both classes and do nothing, you automatically receive both the $3.25 voucher and the $7.50 voucher.
Doing nothing also means you give up the right to sue Fandango about the issues in this lawsuit. You will be legally bound by the Court's orders and judgments in this class action. To preserve the right to sue Fandango separately for the Convenience Fee or FanClub claims, you would need to formally opt out by June 18, 2026.
How to Opt Out or Object to the Settlement
Class members who do not want to be bound by the settlement have two alternatives, both with the same June 18, 2026 deadline.Opting out (excluding yourself). Opt-out means receiving no settlement benefits (no cash, no voucher) but preserving your right to file your own lawsuit against Fandango over the Convenience Fee or FanClub claims. Opt-out requests must be in writing, postmarked by June 18, 2026, and mailed to the Settlement Administrator at the address printed on the Settlement Notice. The request must include your full name, address, phone number, email address (for class data matching), and original personal signature, along with a specific exclusion statement tied to your class. To opt out of both classes, the request must include both class-specific exclusion statements. Only individual exclusion requests are accepted; group exclusions are not allowed.
Objecting. Objection means staying in the class (and remaining eligible for the cash payment or voucher) but asking the Court to reject or modify the settlement. Written objections must be filed with the Court and copies served on Class Counsel and Defense Counsel, all postmarked by June 18, 2026. Objections must include your name, address, phone number, the case caption, written grounds for objection with any supporting legal authority, copies of supporting documents, a statement of whether you intend to appear at the Final Approval Hearing, proof of class membership with a sworn statement, a list of other class action settlement objections from you or your counsel in the last three years, and signatures.
Watch Out for Fandango Settlement Scams
Movie ticket and entertainment-brand settlements attract scams because the brand is widely recognized and class periods can be broad. A few common-sense rules:• Use the official Settlement Website only: fandangomediasettlement.com. Bookmark it and type the URL directly. Be cautious of any email or text linking to a "Fandango settlement" page from a different domain.
• Never pay a fee. Legitimate class action settlements never require an activation fee, processing fee, or shipping fee. Anyone asking for payment to "release" your Fandango settlement benefit is running a scam.
• Never share your Fandango account password or full credit card number with anyone claiming to handle your settlement claim by phone, text, or email. The Settlement Administrator does not need your account password.
• The Unique ID Lookup tool is on the official site only. If someone offers to "look up" your Unique ID through a third-party service, it is not legitimate. Use only the lookup tool at fandangomediasettlement.com.
• Be wary of "your Fandango refund is waiting" emails from unfamiliar senders. Verify by going directly to the official Settlement Website.
Other Active Consumer and Hidden Fee Class Action Settlements
Hidden fee and digital consumer class actions have been increasingly common as states (especially California) tighten transparency requirements. Class membership in one settlement does not affect eligibility for any other unrelated settlement.Other related OCA coverage:
• Ubisoft The Crew Video Game Class Action Settlement — another consumer-rights class action over allegedly misrepresented digital purchases
• Fanatics Handling Fee Class Action Settlement — another hidden-fee case over undisclosed checkout charges in online retail
• Posh Group Hidden Ticket Fee California Class Action Settlement — another California ticket-fee transparency case
• OCA database of open class action settlements — complete list of active consumer cases
• Latest class action news and updates
• Active class action investigations
How Do I Find Class Action Settlements?
Find all the latest class actions you can qualify for by getting notified of new lawsuits as soon as they are open to claims:Claim Form Website: FandangoMediaSettlement.com
Submit Claim
Frequently Asked Questions About the Fandango Settlement
Who qualifies for the Fandango class action settlement?U.S. consumers who paid a Convenience Fee on Fandango orders to California theaters between June 11, 2020 and June 17, 2024 (Convenience Fee Class), AND/OR California or Washington consumers who purchased a Fandango FanClub membership between October 7, 2024 and April 16, 2025 (FanClub Class). You can be in one class, both classes, or neither.
How much will I get?
Convenience Fee Class: $3.25 cash (with Claim Form) OR $3.25 voucher (automatic). FanClub Class: $7.50 voucher (automatic). Members of both classes stack and receive both benefits.
Do I need to file a claim?
Only for the $3.25 Cash Option. Vouchers (both $3.25 Convenience Fee and $7.50 FanClub) are issued automatically with no claim form required.
Where do I find my Unique ID and Confirmation Code?
On the Email Notice that the Settlement Administrator (Epiq) sent to class members. If you cannot find your email notice, use the Unique ID Lookup tool at fandangomediasettlement.com to recover your codes by entering your email address.
What if my email is not in the lookup system?
If you still believe you qualify, you can download a paper Claim Form from the Settlement Website and mail it in with information supporting your class membership.
What are the deadlines?
Opt-out and objection: June 18, 2026. Final Approval Hearing: August 7, 2026. Cash Option Claim Form: August 17, 2026.
Where can I use the voucher?
On Fandango.com or in the Fandango app only. Not at theater box offices. Vouchers cannot be combined with other discounts and are not transferable. Convenience Fee Class vouchers expire 3 years after issuance; FanClub vouchers do not expire.
When will I get paid?
After the August 7, 2026 final approval hearing and any appeal period. Best case: distribution begins in late 2026 or early 2027. Appeals can delay by 12 to 36 months.
Official Settlement Notice
Sources
• Official Settlement Website: FandangoMediaSettlement.com• Unique ID Lookup Tool: fandangomediasettlement.com/Lookup
• Jonathan Beer et al. v. Fandango Media, LLC, Case No. 25CU046749N, Superior Court of the State of California for the County of San Diego, Hon. Cynthia Freeland presiding
• Class Action Settlement Long-Form Notice
• Class Representatives: Jonathan Beer and Thalia Calo Gonzalez
• Class Counsel: Dovel & Luner, LLP (Simon Franzini, Martin Brenner, Grace Bennett)
• Defense Counsel: Manatt, Phelps & Phillips, LLP (Christine M. Reilly, Patrice S. Ruane)
• Settlement Administrator: Epiq
• California Department of Consumer Affairs — Laws and Regulations
• California Gift Card Law (Civil Code Section 1749.5)
Filing Class Action Settlement Claims
Please submit only truthful information through the Settlement Website. False or fraudulent submissions can be rejected and may lead to penalties. The official Settlement Website (fandangomediasettlement.com) is the authoritative source for benefit amounts, deadlines, and claim instructions. If you are not sure whether you qualify, contact the Settlement Administrator (Epiq) through the Settlement Website. OpenClassActions.com is a consumer news site and is not the Settlement Administrator or a law firm, and we do not process or decide claims.
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Submit Claim| Fandango Settlement Snapshot | |
| Status | Open — Claims Open Now (preliminarily approved) |
|---|---|
| Total Estimated Benefits | ~$9.4 million in combined cash and voucher value |
| Convenience Fee Class Benefit | $3.25 cash (with Claim Form) OR $3.25 voucher (automatic) |
| FanClub Class Benefit | $7.50 voucher (automatic; no claim form needed) |
| Stacking | Members of both classes receive both benefits |
| Cash Payment Methods | Check by mail OR electronic payment |
| Voucher Use | Fandango.com or Fandango app only (NOT redeemable at theater box office) |
| Voucher Expiration | Convenience Fee voucher: 3 years from issuance · FanClub voucher: no expiration |
| Cash Option Claim Deadline | Monday, August 17, 2026 (online or postmarked by mail) |
| Opt-Out Deadline | Thursday, June 18, 2026 (11:59 p.m. Pacific Time) |
| Objection Deadline | Thursday, June 18, 2026 |
| Final Approval Hearing | Friday, August 7, 2026 at 1:00 p.m. in Department N-27, San Diego North County Courthouse, Vista, California |
| Convenience Fee Class Period | June 11, 2020 through June 17, 2024 |
| FanClub Class Period | October 7, 2024 through April 16, 2025 |
| Convenience Fee Class Eligibility | U.S. consumers (not subject to binding arbitration) who paid a Convenience Fee on Fandango orders to California theaters during the class period |
| FanClub Class Eligibility | California and Washington consumers who purchased a Fandango FanClub membership during the class period |
| Proof Required to File Cash Option? | Yes — Unique ID and Confirmation Code from email notice (recoverable via Unique ID Lookup tool) |
| Proof Required for Voucher? | No — vouchers issued automatically based on Fandango records |
| Case Title | Jonathan Beer et al. v. Fandango Media, LLC |
| Case Number | Case No. 25CU046749N |
| Court | Superior Court of California, County of San Diego |
| Judge | Hon. Cynthia Freeland (Department N-27) |
| Class Representatives | Jonathan Beer and Thalia Calo Gonzalez |
| Class Counsel | Dovel & Luner, LLP (Simon Franzini, Martin Brenner, Grace Bennett) |
| Defense Counsel | Manatt, Phelps & Phillips, LLP (Christine M. Reilly, Patrice S. Ruane) |
| Settlement Administrator | Epiq |
| Attorneys' Fees Cap | Up to $2,500,000 (paid by Fandango separately, does NOT reduce class benefits) |
| Notice and Admin Costs | ~$250,000 (paid by Fandango separately, does NOT reduce class benefits) |
| Service Awards | Up to $5,000 each to the two Class Representatives |
| Convenience Fee Allegation | Fandango failed to timely disclose mandatory Convenience Fees for California movie ticket purchases, in violation of California consumer protection law |
| FanClub Allegation | $10 monthly FanClub credits expired after 30 days, allegedly violating California's Gift Card Law and related statutes (False Advertising Law, CLRA, UCL, federal CARD Act) |
| Category | Consumer Rights / Hidden Fees / Movie Tickets / Gift Card Law / California / Washington |
| Official Website | Fandango Media Settlement |