Motility Software Solutions Data Breach Exposed Data of 760,797 People in 2025 Incident

By Steve Levine

Published: June 6, 2026

What Is the Motility Software Solutions Data Breach?

Motility Software Solutions, Inc. is a dealer management software company owned by The Reynolds and Reynolds Company. In 2025, the company disclosed a data incident that, according to a later class action complaint, exposed the personal information of about 760,000 people. Court records describe the affected group as 760,797 individuals.

The incident drew a proposed class action, In re Motility Data Breach Litigation, Case No. 3:25-cv-00330, in the U.S. District Court for the Southern District of Ohio, Western Division at Dayton.

When Did the Motility Data Breach Happen?

According to the complaint, Motility discovered suspicious activity on August 19, 2025, took the impacted server offline, began an investigation with cybersecurity experts, and notified law enforcement. The complaint alleges Motility’s parent company, The Reynolds and Reynolds Company, disclosed the incident around September 12, 2025.

What Information Was Exposed?

The complaint alleges cybercriminals accessed personally identifiable information, including at least names, birthdates, driver’s license numbers, and Social Security numbers. The complaint also alleges consumers may have provided information through dealer records, including contact information, financial information, and insurance information.

How Many People Were Affected?

Court records related to the litigation describe a class of all individuals residing in the United States who were impacted by the data incident — 760,797 people in total. Affected individuals were sent a Postcard Notice about the incident and the related litigation.

The Class Action and Settlement

The data breach led to a class action that has since reached a settlement, with Epiq Class Action & Claim Solutions LLC serving as administrator and a court-approved notice program and settlement website. For the settlement amount, payout options, eligibility, and how to file a claim, see our full guide: Motility Software Solutions Data Breach Settlement.

What Did the Lawsuit Allege?

The complaint alleged Motility failed to maintain reasonable cybersecurity safeguards and failed to adequately protect personal information. It also alleged cybercriminals accessed sensitive data and that impacted individuals face increased risk of identity theft and fraud.

The complaint asserted claims including negligence, negligence per se, breach of implied contract, unjust enrichment, and declaratory judgment. The settlement resolves claims for settlement purposes only and does not mean Motility admitted wrongdoing.

What Happens Next?

The court still must decide whether to grant final approval. At final approval, the court will review whether the settlement is fair, reasonable, and adequate, whether the notice program and claims process should be approved, and whether requested attorneys’ fees, expenses, and service awards should be awarded.

The preliminary approval order states class counsel may request attorneys’ fees of up to one-third of the settlement fund plus litigation expenses, subject to court review.

Timeline

August 19, 2025: The complaint alleges Motility discovered suspicious activity, took the impacted server offline, began an investigation, and notified law enforcement.

September 12, 2025: The complaint alleges The Reynolds and Reynolds Company disclosed the Motility data incident around this date.

October 3, 2025: G. Scott Lockwood filed the class action complaint against Motility Software Solutions, Inc.

Preliminary approval: The court granted plaintiffs’ unopposed motion for preliminary approval of the class action settlement.

August 7, 2026: Reported claim deadline for the Motility Software Solutions data breach settlement.

Final approval: Final court approval is still required before settlement payments can be issued.

Frequently Asked Questions

Sources

• Class Action Complaint, Lockwood v. Motility Software Solutions, Inc., Case No. 3:25-cv-00330
• Order Granting Plaintiffs’ Unopposed Motion for Preliminary Approval of Class Action Settlement, In re Motility Data Breach Litigation, Case No. 3:25-cv-00330
• Official Motility Software Solutions Data Breach Settlement Website or mailed settlement notice

About This Page

OpenClassActions.com is a consumer news and legal information site. We are not a law firm, settlement administrator, or claims administrator. This page summarizes public settlement and court information for informational purposes only. Settlement benefits remain subject to official terms, claim review, and court approval.