More than 260,000 DoorDash delivery workers in New York City who were underpaid, unpaid or paid late between April 2022 and November 2026 will share about $115.5 million, roughly $440 each on average, under a $131.5 million settlement Mayor Zohran Mamdani’s administration announced September 22, 2026. Payments are automatic; notices go out by email starting in late October 2026, and there is no claim form.
What Is This About?
New York City’s Department of Consumer and Worker Protection (DCWP) announced on September 22, 2026 that DoorDash agreed to pay $131.5 million to resolve the agency’s investigation into how it paid delivery workers under the city’s Delivery Worker Laws. The consent order, signed September 18, 2026, sends about $115.5 million to workers, the largest worker recovery in city history according to the mayor’s office. DCWP says more than 260,000 workers are owed money. The order resolves the matter without a hearing or a court ruling; DCWP stated its findings, and DoorDash agreed to the order to avoid further litigation.Free settlement alerts
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Who Gets Paid?
The payments go to app-based delivery workers who did DoorDash deliveries in New York City and were shorted between April 22, 2022 and November 29, 2026. DCWP and DoorDash built the list of eligible workers from DoorDash’s pay records, so workers do not need to submit anything. The city’s settlement page says DCWP identified everyone owed money through its analysis of those records. The first round covers underpayments through June 28, 2026. A second, smaller round in early 2027 covers June 29 through November 29, 2026, and may include workers on DashLink, DoorDash’s parcel-delivery service.What Did the City Find?
According to the consent order, DCWP found that during the period covered, DoorDash:- Failed to pay some workers at all for work they performed.
- Paid some workers late, or made them pay a fee to get paid on time, instead of paying within seven days after the end of the work week as city law requires.
- Paid below the city’s Minimum Pay Rate from December 2023 on, by leaving certain time out of its pay calculations, including some trip segments outside the city, DashLink trips, time on cancelled trips, and on-call time at the start and end of shifts and between trips.
The Minimum Pay Rate is currently $22.13 an hour before tips. DCWP said its analysis covered more than 152 million payment transactions and 110 million working hours. These are the agency’s findings; the order was entered without any judicial determination.
How Much Will Each Worker Get?
Amounts vary by worker and are set out in a confidential list attached to the order. DCWP described the formula this way: workers who were never paid get about 200% of what they were owed on top of the original amount, so a worker owed $1,000 receives $3,000; workers paid late get about double, so a worker paid $1,000 late receives $2,000. Minimum Pay Rate shortfalls are divided in proportion to each worker’s trip time in the pay periods affected. Each worker’s notice states the exact amount.Averaged across the more than 260,000 workers the city says are owed money, the $115.5 million worker fund comes to roughly $440 per worker by OCA’s arithmetic. That is an average, not a set payment: individual amounts range widely depending on how much each worker was shorted, and some workers will receive far more or far less.
Of the $131.5 million total, the consent order puts $115,481,460.10 into the worker fund, $11,271,686.42 toward a civil penalty, $4.3 million to the New York Community Trust to fund worker-compliance programs, and $468,268 toward the settlement administrator’s fee.
When and How Will Payments Arrive?
The settlement administrator is Simpluris. Under the consent order and the city’s announcement:- Late October 2026: Simpluris emails each eligible worker a notice with the payment amount, sent to the last email address the worker used with DoorDash. Workers with no email on file get the notice by mail.
- Choosing a payment method: the notice links to the settlement website, NYCDoorDashSettlement.com, where workers have 90 days to choose an electronic payment such as direct deposit, Venmo or Zelle. Electronic payments go out in batches about every 30 days.
- No choice made: after the 90 days, a check is mailed to the worker’s last known address. Checks must be cashed within 90 days.
- Early 2027: second-round payments for June 29 to November 29, 2026.
As of October 9, 2026, the settlement website said administration had not yet begun. The notice also lets a worker opt out of the payment. Under the order, accepting a payment means accepting the settlement terms, including a release of claims over the matters it covers for that period.
What If a Worker Misses the Payment?
Money that does not reach workers, including from uncashed checks, goes back to DCWP within about a year and into a city restitution fund. The consent order says any eligible worker who did not receive a payment can request one from that fund, with no time limit. The city’s settlement page at nyc.gov/doordash is the official source for updates, including how to update an email address.How Can Workers Tell the Notice Is Real?
Settlement payments are a common target for look-alike scams. Under the consent order, the real notice comes from Simpluris, names the settlement website NYCDoorDashSettlement.com, states a specific dollar amount, and does not ask the worker to file a claim or prove anything. The city’s own page at nyc.gov/doordash describes the same program and links to the consent order.What Else Does the Settlement Require?
For three years, DoorDash must send DCWP detailed monthly data reports, keep a compliance officer who certifies compliance in an annual sworn report, and update its app so it cannot offer a New York City delivery to a worker unless that worker’s time is being counted as paid on-call or trip time. The updates must also show workers more about their time and pay and end lower pay rates for some legs of batched trips. The city is also working with Workers Justice Project and Princeton’s Workers’ Algorithm Observatory on software that lets workers share their trip and pay data with DCWP, and DoorDash may not penalize workers for using it.Questions
Do NYC DoorDash workers need to file a claim?
No. New York City’s Department of Consumer and Worker Protection identified eligible workers from DoorDash’s own records. Each eligible worker will get a notice, by email or by mail if no email is on file, stating the amount owed.
When will NYC DoorDash settlement payments arrive?
The settlement administrator, Simpluris, is scheduled to email notices in late October 2026. Workers then have 90 days to pick an electronic payment method, and electronic payments go out in batches about every 30 days. Workers who do not choose a method are mailed a check after that window closes. A second round for underpayments from June 29 to November 29, 2026 is expected in early 2027.
Is the NYC DoorDash settlement email real?
The consent order says notices come from the settlement administrator, Simpluris, and point to the settlement website NYCDoorDashSettlement.com. The city’s own page at nyc.gov/doordash describes the program. The official notice states a specific payment amount and does not require filing a claim or submitting evidence.
How much will each DoorDash worker get?
It depends on each worker’s records. Workers who were never paid receive about three times the unpaid amount, and workers paid late receive about two times the late amount. Minimum Pay Rate shortfalls are paid in proportion to each worker’s trip time in the affected pay periods.
What happens if a DoorDash worker misses the payment?
Settlement checks must be cashed within 90 days. Money that does not reach workers goes to a city restitution fund, and under the consent order an eligible worker who did not receive a payment can request one from that fund without a time limit.
Sources
• DCWP v. DoorDash, Inc. — Consent Order, signed September 18, 2026 (PDF)• NYC Department of Consumer and Worker Protection — NYC Settlement With DoorDash
• Office of the Mayor — September 22, 2026 announcement
• NYC DoorDash Settlement — official settlement website (Simpluris)
