Travel Insurance · Approval Affirmed on Appeal

Ninth Circuit Upholds Travel Guard $24 Million Settlement, Clearing the Way for Payments

Published September 24, 2026
Updated October 31, 2026

The Ninth Circuit affirmed the $23,997,500 Travel Guard assistance-fee settlement on October 30, 2026, rejecting an objector’s appeal. California and Washington claimants have not been paid yet; payments are due 45 days after the settlement takes effect, which follows the court’s mandate.

Passenger airplane, illustrating the Travel Guard travel insurance assistance-fee settlement

What Is This About?

Travel Guard Group, the travel insurance agency within the AIG organization, agreed to pay $23,997,500 to settle class actions over the assistance fee built into the price of its travel insurance plans. The lead case is Miller v. Travel Guard Group, Inc., No. 3:21-cv-09751-TLT, in the U.S. District Court for the Northern District of California. The class covers people with a California or Washington billing address who bought a qualifying Travel Guard plan from December 17, 2017 through January 18, 2024. Most of those plans were sold through Expedia-family websites or United Airlines.

Judge Trina L. Thompson granted final approval on December 9, 2024, and the district court case closed two days later. Approval did not trigger payments. A class member who had objected to the settlement appealed, and the Ninth Circuit docketed the appeal in January 2025. On October 30, 2026, the Ninth Circuit affirmed the final approval order. The deal still has to take effect before money goes out, and as of October 31, 2026 no claimant has been paid.

Plaintiffs alleged that the separate fee for non-insurance assistance services was unlawful and unfair under California and Washington law. Travel Guard and the other AIG defendants agreed to settle without admitting liability, and no court has found that the fee was unlawful.
Status Approval Affirmed · Payments Pending Final approval granted December 9, 2024 · Ninth Circuit affirmed October 30, 2026 (No. 25-275) · payments due 45 days after the Effective Date
Settlement Fund $23,997,500 About $16 million estimated for 246,539 valid claims · court’s average estimate ≈ $64.89
Can I Claim? No — claims closed August 13, 2024


Why Approved Claims Have Not Been Paid Yet

The settlement agreement defines when the deal becomes “effective,” and payment timing hangs on that date. If nobody had appealed, the settlement would have taken effect once the time to appeal ran out. Because an objector did appeal, the Effective Date is the day the Ninth Circuit issues its mandate after affirming the approval order or dismissing the appeal.

Cash payments are due within 45 calendar days after the Effective Date, unless the parties agree or the court orders a different schedule. Attorneys’ fees and the class representatives’ incentive awards are tied to the same date and are payable 30 days after it.

The final approval order set a May 15, 2025 deadline to report on how the money was distributed. The appeal overtook that schedule.

The Ninth Circuit’s Ruling

On October 30, 2026, a three-judge panel affirmed Judge Thompson’s final approval order in Miller v. Travel Guard Group, Inc., No. 25-275, in an unpublished memorandum. The panel had heard argument in San Francisco on May 18, 2026.

The panel rejected each challenge to the settlement it reached. It held that the objector was not denied due process when the district court decided his written objections without hearing him argue in person. It found no error in certifying a single class of California and Washington buyers, because every class member has the same complaint and is paid from one fund in proportion to fees paid. It upheld the $5,000 incentive awards, and it held that the fee-disclosure terms are part of a money settlement, not a court-ordered injunction. Some arguments were treated as forfeited because the objector had not raised them in time in the district court.

The panel separately dismissed the objector’s appeal of an October 2024 order refusing to unseal certain settlement records, because that appeal was filed too late. Judge Collins concurred in part and dissented in part: he would have reached the sealing question too, and would have affirmed on that issue as well.

In the district court, three class members filed objections out of an estimated 9 million class members, and 355 opted out. The court overruled all three. One objector wanted refunds of travel expenses the lawsuit never covered, and another wanted a broader injunction. The third raised six points, among them that one set of lawyers could not represent both California and Washington purchasers, that the promised fee disclosures were illusory, and that leftover money should not go to a charity.

The same panel heard the appeal from the parallel Allianz Global Assistance settlement on May 18, 2026. The Allianz deal covers a similar fee on travel and event-ticket protection plans. Its status is covered in Allianz travel insurance settlement payments.

What Happens Next

The affirmance does not start the payment clock by itself. Under the settlement agreement, the Effective Date is the day the Ninth Circuit issues its mandate, the formal order that returns the case to the district court. A party has 14 days from the October 30 decision to ask for rehearing, and the mandate ordinarily issues seven days after that window closes. If no rehearing petition is filed, that would put the mandate around November 20, 2026, and the 45-day payment deadline around early January 2027. Those are estimates based on the standard appellate timetable, not dates announced by the court or the administrator.

A petition for rehearing would push the mandate back until the court rules on it. As of October 31, 2026, the official settlement website had not announced a payment date.

Payments will be made electronically or by mailed check, depending on what each claimant chose. Checks must be cashed within 120 days of issue or they become void.

How Much Claimants Can Expect

The fund is not divided equally. Each valid claimant is paid in proportion to the assistance fees included in the plans they bought, as recorded in Travel Guard’s own data. Anyone who already received a complete refund for a plan gets nothing for that plan.

The court approved $7,199,250 in attorneys’ fees, which is 30% of the fund, plus $236,475.58 in litigation costs, $824,821.90 for settlement administration and three $5,000 incentive awards. The fund had also earned $276,962.06 in interest. After those deductions the court estimated about $15,998,914.60 would remain, an average of about $64.89 across 246,539 valid claimants. Money left after distribution goes to Travelers Aid International and does not revert to Travel Guard.

Claims That Were Rejected

The administrator received 299,991 claims and accepted 246,539 of them as valid when final approval was granted. That leaves 53,452 submissions that were not counted as valid at that point. A claimant told they do not qualify is usually in that group.

The agreement gives the administrator a specific process for these claims. It can reject a claim for missing information, a missing signature, or a claimant who is not eligible for some or all of the amounts claimed, and it must send notice by email, or by mail if no email is on file. The claimant can then fix the problem or send supporting documents. The deadline for that is stated in the notice and can be no later than 14 days from the later of the claim deadline or the notice date. The administrator’s decision after that review is final and binding.

Common reasons a purchase falls outside the class include a billing address outside California and Washington, a plan bought before December 17, 2017 or after January 18, 2024, and a full refund of the plan. A plan issued by a different insurer is also outside the class, even when it was sold through an airline or booking site. The insurer’s name appears on the plan documents.

Questions

When will Travel Guard settlement payments be sent?

No payment date has been announced. The Ninth Circuit affirmed the settlement on October 30, 2026. Cash payments are due within 45 days after the Effective Date, which is the day the Ninth Circuit issues its mandate. If no one seeks rehearing, the mandate would ordinarily issue around November 20, 2026, which would put payments around early January 2027. That is an estimate, not an announced date.

What did the Ninth Circuit decide about the Travel Guard settlement?

On October 30, 2026, the Ninth Circuit affirmed the December 9, 2024 final approval order and rejected the objector’s challenges, including his arguments that a single class could not cover both California and Washington purchasers and that he was wrongly denied a chance to argue at the approval hearing. It dismissed his separate appeal over sealed records as untimely.

How much will each Travel Guard claimant get?

Payments are proportional to the assistance fees each claimant paid, as shown in Travel Guard’s records. When it approved the deal, the court estimated about $16 million would be left for 246,539 valid claimants after fees and costs, an average of roughly $64.89 each. Individual amounts will be higher or lower depending on the fees paid.

My Travel Guard claim was rejected. Can I still fix it?

Only within the window stated in the deficiency or rejection notice. Under the settlement agreement that window runs no later than 14 days from the later of the August 13, 2024 claim deadline or the date of the notice, and the administrator’s final decision is binding. A claimant who received a notice should read it and respond through the official settlement website by the stated date.

Can I still file a Travel Guard settlement claim?

No. The claim deadline was August 13, 2024, and it has not been reopened. Class members who did not file a valid claim will not receive a cash payment but remain bound by the release.

Sources

For more class actions keep scrolling below.
Status Approval Affirmed on Appeal (Oct. 30, 2026) · Payments Pending
Case Title Miller v. Travel Guard Group, Inc.
Case Number 3:21-cv-09751-TLT
Court U.S. District Court, Northern District of California
Date Filed December 17, 2021
Official Website Travel Guard Settlement

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