Bought a Cuisinart grill with the built-in pizza oven? The tempered glass has shattered mid-cook 37 times — and the fix is a $500 refund you claim with two photos, no return shipping required.
The Cuisinart Propel+ Four Burner 3-in-1 Gas Grill, model CGG-6331 — a propane grill with a built-in pizza oven and griddle function — sold at Lowe's, Walmart, and cuisinart.com from December 2024 through May 2026 for about $500 to $750. This is separate from the July 2026 recall of Cuisinart wire grill brushes.
The tempered glass on the grill's pizza-oven feature can unexpectedly shatter during use, creating laceration and fire hazards. Conair has received 37 reports of the glass shattering, including one report of a fire. Stop using the pizza-oven function immediately.
Go to the official recall site, remove the pizza-oven glass panel, and upload two photos following the site's instructions — one showing the disabled grill and one of the model plate. You will receive a $500 refund, or the full purchase price if you submit a receipt showing you paid more. No product return shipment is required.
No — without a receipt you receive the standard $500 refund based on your photo submission. A receipt is only needed if you paid more than $500 and want the full purchase price refunded.
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