Own a Segway Ninebot Max G30P or G30LP KickScooter? Stop riding it and request Segway's free maintenance kit — the folding mechanism can fail and cause a fall.
Segway recalled about 220,000 Ninebot Max G30P and Max G30LP KickScooters. The qualifying scooters were sold from January 2020 to February 2025 at retailers like Best Buy, Walmart, and Amazon, with prices ranging from $600 to $1,000.
The folding mechanism in these scooters can fail, causing the handlebars or stem to fold while riding, which can lead to falls and injuries such as abrasions, bruises, lacerations, and broken bones. There have been at least 68 reports of folding mechanism failures, with 20 resulting in injuries.
Consumers are advised to stop using the recalled scooters immediately and contact Segway for a free maintenance kit to inspect and adjust the folding mechanism.
If you purchased one of the recalled Segway models in the past three years, you can fill out the short survey on this page to see if you qualify for compensation. A fall or injury is not required, and there is no out-of-pocket cost for representation.
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