Do you own a Segway Scooter? Segway Issues Recall of 220,000 Electric Scooters
E-Scooters · Recall

Do you own a Segway Scooter? Segway Issues Recall of 220,000 Electric Scooters

By Open Class Actions

Segway Ninebot Max KickScooter recall for fall hazard

Photo Credit: Unsplash | Published: May 2, 2025 · Updated: June 12, 2026

Remedy Free maintenance kit Stop using the scooter immediately and contact Segway for a free maintenance kit to inspect and adjust the folding mechanism
Recall Date 2025 Recalled scooters were sold from January 2020 to February 2025
Units Affected About 220,000 Ninebot Max G30P and Max G30LP KickScooters
Hazard Fall and injury At least 68 reports of folding mechanism failures, with 20 resulting in injuries
Documentation Required Yes Proof of purchase of a recalled model within the past three years for compensation claims; the free maintenance kit is requested directly from Segway

NY & IL: Do you own a Segway Scooter?

New York & Illinois Residents: Do you own Ninebot Max G30P or a Max G30LP KickScooter Segway? If yes, you may be entitled to substantial compensation!

Both the Ninebot Max G30P and Max G30LP KickScooter Segway models have been recalled due to fall hazards! See the full list of recalled Segway Scooters:

Max G30LP KickScooter Segway
Ninebot Max G30P Segway

Segway recalled about 220,000 Ninebot Max G30P and Max G30LP KickScooters due to a reported safety hazard that can be dangerous to consumers. The folding mechanism in these scooters can fail, causing the handlebars or stem to fold, which can lead to falls and injuries such as abrasions, bruises, lacerations, and broken bones. There have been at least 68 reports of folding mechanism failures, with 20 resulting in injuries.

Consumers are advised to stop using the scooters immediately and contact Segway for a free maintenance kit to inspect and adjust the folding mechanism. The qualifying Segway scooters were sold from January 2020 to February 2025 at retailers like Best Buy, Walmart, and Amazon, with prices ranging from $600 to $1,000.

How Do I Qualify for Compensation Due to the Recall?

If you purchased one of the recalled Segway models listed above in the past 3 (three) years, please fill out the short survey linked below to see if you can qualify for substantial compensation. A fall and/or injury is NOT required to file a claim! There is no cost out of pocket for representation.

Frequently Asked Questions

Which Segway scooters are being recalled?

Segway recalled about 220,000 Ninebot Max G30P and Max G30LP KickScooters. The qualifying scooters were sold from January 2020 to February 2025 at retailers like Best Buy, Walmart, and Amazon, with prices ranging from $600 to $1,000.

Why were the Segway Ninebot Max scooters recalled?

The folding mechanism in these scooters can fail, causing the handlebars or stem to fold while riding, which can lead to falls and injuries such as abrasions, bruises, lacerations, and broken bones. There have been at least 68 reports of folding mechanism failures, with 20 resulting in injuries.

What is the remedy for the Segway scooter recall?

Consumers are advised to stop using the recalled scooters immediately and contact Segway for a free maintenance kit to inspect and adjust the folding mechanism.

Can I qualify for compensation if I was not injured?

If you purchased one of the recalled Segway models in the past three years, you can fill out the short survey on this page to see if you qualify for compensation. A fall or injury is not required, and there is no out-of-pocket cost for representation.


Sources

CPSC Recall Notice — Segway Recalls Ninebot Max G30P and Max G30LP KickScooters


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Remedy Free maintenance kit
Recalling Company Segway
Agency CPSC
Recall Date 2025
Official Recall Notice CPSC Recall Notice