If you are a California resident who received Total Vision's mailed notice of its October 2020 data security incident, you can file for a pro-rata cash payment plus up to $1,000 for documented out-of-pocket losses.
What Is This Settlement About?
Total Vision, LLC ("Total Vision") is a California-based vision and eye-care group. According to the court-approved notice, a data security incident occurred at Total Vision on October 30, 2020, and on or about December 4, 2020, Total Vision mailed notices of the incident to potentially affected people with California addresses. Plaintiffs allege that Total Vision and related defendants failed to adequately protect patients' personal and confidential medical information. Total Vision denies any wrongdoing, and no court has decided who is right; the parties agreed to settle to avoid the cost and risk of continued litigation.The consolidated class action, Ramey, et al. v. Total Vision, LLC, et al., Case No. 37-2021-00002017-CU-MC-CTL, is pending in the Superior Court of California, County of San Diego, before the Honorable Carolyn Caietti. The amended complaint asserts claims for violations of California's Unfair Competition Law, negligence, breach of implied contract, violations of the California Confidentiality of Medical Information Act (CMIA), and breach of California's data-breach notification law. On May 15, 2026, the court granted preliminary approval of the settlement and directed that notice be mailed to the class.
Under the settlement, Total Vision will pay a non-reversionary Gross Settlement Amount (GSA) of $475,000.00. Eligible class members can now file a Claim Form for a pro-rata cash payment and, optionally, reimbursement of documented out-of-pocket expenses. The claim deadline is October 5, 2026. This page explains who qualifies, what you can get, and how to file.
Who Qualifies?
The Settlement Class is all persons to whom Total Vision, LLC sent, by direct mail, notices of the Data Security Incident addressed to a California address. Total Vision has prepared a Settlement Class List from its records, which it represents is made up of approximately 88,722 people. Only people on that list may submit a Claim Form.If you received a postcard notice about this settlement by mail, the settlement administrator has already determined that you are a Settlement Class Member. If you are not sure whether you are included, you can confirm your status through the official settlement website.
How Much Can You Get?
There are two benefits you can claim, plus a business-practice commitment that applies automatically:Pro-Rata Cash Payment — a cash payment equal to your pro-rata share of the Net Settlement Fund. The Net Settlement Fund is what remains of the $475,000 GSA (plus interest) after court-approved deductions: settlement administration costs of up to $100,250.00, settlement class counsel's fees of up to $158,333.33 and costs of about $22,000.00, and incentive awards of up to $5,000 to each of the two class representatives. Approved out-of-pocket claims are then subtracted, and the remainder is divided among the class members who submit valid cash claims. Because the payment is pro rata, the exact amount depends on how many people file. Payments are made by mailed check unless you elect an electronic payment.
Reimbursement of Documented Out-of-Pocket Expenses — up to $1,000.00 for documented, unreimbursed out-of-pocket losses fairly traceable to the Data Security Incident and incurred between October 30, 2020 and October 5, 2026. Covered examples include losses from documented identity theft or fraud, card cancellation or replacement fees, credit-report and credit-freeze costs, the cost of replacing a driver's license or state ID, and certain bank fees (late, overdraft, returned-check) tied to documented fraud. Costs of credit monitoring or identity-theft protection qualify only if incurred between February 28, 2022 and October 5, 2026. Your own attorneys' fees are not reimbursable.
Business Practice Commitments — Total Vision has agreed to maintain improved data-security measures for at least two years, valued in excess of $224,000 annually. Those costs are Total Vision's responsibility, separate from the GSA, and every class member benefits from them automatically.
How to File a Claim
The deadline to submit a Claim Form is October 5, 2026. If you are claiming only the Pro-Rata Cash Payment, you can file online at the official settlement website, Total Vision Settlement.com, or mail a completed Claim Form postmarked by October 5, 2026. To file the cash claim you simply complete your contact information (Section II of the form); the Claim Number printed on your notice is optional and only helps confirm your record.If you are also seeking reimbursement of Documented Out-of-Pocket Expenses, you must file by mail — this option cannot be submitted online. Complete Section IV, sign the attestation in Section V under penalty of perjury, and include reasonable documentation supporting each claimed expense (for example, a police report, account statements showing unauthorized charges, or receipts). If your out-of-pocket documentation is incomplete, only that portion is affected; the administrator reviews each claim for eligibility.
You can choose to receive your cash payment by mailed check or by electronic payment through PayPal, Venmo, or Zelle by providing the email address tied to that account on the form. If you cannot locate your Claim Number, you can request it through the official settlement website.
Key Deadlines
- File a claim: October 5, 2026
- Exclude yourself (opt out): September 4, 2026
- Object to the settlement: September 4, 2026
- Final approval hearing: December 18, 2026 at 10:30 a.m. (Dept. C-70, San Diego Superior Court)
If you do nothing, you remain in the Settlement Class and give up your right to sue Total Vision and the other defendants over the Data Security Incident, but you will not receive any cash payment. To receive a payment, you must submit a valid Claim Form by October 5, 2026. Benefits are distributed only after the court grants final approval and the settlement becomes final; if your claim is approved, a check is mailed within 60 days of the Effective Date.
Attorneys' Fees and Service Awards
The court appointed Gayle M. Blatt of CaseyGerry, Joshua B. Swigart of Swigart Law Group, APC, and Patrick N. Keegan of Keegan & Baker, LLP as Settlement Class Counsel. Class counsel will ask the court to approve fees of up to $158,333.33 and costs of about $22,000.00, plus incentive awards of up to $5,000 to each of the two class representatives, all paid from the GSA. Class members are not charged separately for class counsel's services.Frequently Asked Questions
Who qualifies for the Total Vision data breach settlement?
You qualify if you are a California resident to whom Total Vision, LLC sent a direct-mail notice of the October 30, 2020 data security incident. Total Vision's records identify the roughly 88,722 people on the Settlement Class List, and only people on that list may submit a Claim Form. If you received a postcard notice about this settlement, you have already been identified as a Settlement Class Member.
How much money can I get from the Total Vision settlement?
You can file for a Pro-Rata Cash Payment — an equal share of the Net Settlement Fund left after fees, costs, and any approved out-of-pocket claims are deducted from the $475,000 Gross Settlement Amount. The exact amount depends on how many class members file valid claims. You can also seek reimbursement of up to $1,000 for documented out-of-pocket expenses fairly traceable to the incident.
Do I need proof to file a Total Vision claim?
No proof is needed for the Pro-Rata Cash Payment — you just complete your contact information (Section II) and submit the form; the Claim Number from your notice is optional. Documentation is required only if you also seek reimbursement for out-of-pocket expenses, which must be claimed by mail with reasonable supporting documentation for each expense.
What is the deadline to file a Total Vision claim?
The deadline to submit a Claim Form is October 5, 2026, whether filed online or postmarked by mail. The deadline to exclude yourself or object is September 4, 2026, and the final approval hearing is scheduled for December 18, 2026.
How will I receive my Total Vision settlement payment?
If the court grants final approval and your claim is approved, a check is mailed within 60 days of the Effective Date. You may instead elect an electronic payment through PayPal, Venmo, or Zelle by providing the email address tied to that account on your Claim Form.
Is the Total Vision data breach settlement legitimate?
Yes. It is a court-authorized settlement in Ramey, et al. v. Total Vision, LLC, et al. (Case No. 37-2021-00002017-CU-MC-CTL) in the Superior Court of California, County of San Diego, which granted preliminary approval on May 15, 2026. File only through the official settlement website; a legitimate administrator will never ask you to pay a fee or share banking passwords to release a payment.
What information was involved in the Total Vision data breach?
The lawsuit concerns the October 30, 2020 data security incident at Total Vision, which the complaint describes as involving patients' personal and confidential medical information protected under California's Confidentiality of Medical Information Act. Total Vision denies wrongdoing, and no court has determined that any specific information was misused.
Watch Out for Scams
Legitimate settlement administrators do not charge a fee to release a class action payment, and they will not ask for your banking passwords or a "processing payment" by text or phone. File only through the official settlement website linked on this page, and ignore unsolicited messages demanding money or sensitive credentials to "release" your check. To compare this case with others, see our roundup of open data breach settlements and our explainer on how a data breach class action works.Sources
- Ramey v. Total Vision — Official Settlement Website
- Superior Court of California, County of San Diego (Register of Actions, Case No. 00002017)
