Published
July 20, 2026
Updated
August 31, 2026
People who accessed the myPennMedicine patient portal between January 23, 2021 and January 23, 2023 with a Pennsylvania address on file may qualify to claim up to $15 from the $9.5 million tracking pixel settlement. Claims close September 16, 2026, and the Unique ID and PIN from the notice are required to file.
What Is the Penn Medicine Pixel Settlement About?
A settlement has been reached in a class action lawsuit alleging that Penn Medicine used tracking pixels on the myPennMedicine patient portal that caused certain personally identifiable information of visitors to be disclosed to third parties without consent. The case is captioned Mohr, et al. v. The Trustees of the University of Pennsylvania as Owner and Operator of the University of Pennsylvania Health System (d/b/a Penn Medicine), Case No. 230102149, pending in the Court of Common Pleas of Philadelphia County, Pennsylvania.The lawsuit claims that the health system violated the Pennsylvania Wiretapping and Electronic Surveillance Control Act, 18 Pa. Cons. Stat. § 5701, et seq. (the "WESCA"), by disclosing patients' personally identifiable information to third parties through tracking pixels from Meta Platforms, Inc. (formerly Facebook) and Google LLC, along with other tracking, analytics, and advertising technologies. Penn Medicine denies all of the claims and maintains that it engaged in no wrongdoing. The settlement is not an admission of liability, and the Court has not decided that Penn Medicine did anything wrong.
Both sides agreed to settle to avoid the cost, risk, and uncertainty of continued litigation. As part of the agreement, Penn Medicine states it is not currently using the Meta pixel on the pennmedicine.org website and has agreed that, for the next two years, it will not use analytics and advertising technologies on that website unless its web governance committee determines the use is consistent with applicable law.
Status
Claims Closed
Claim Deadline
September 16, 2026
Estimated Payout
Up to $15 Cash
$9.5M total fund · one payment per valid claim · sent by check or digital payment
Proof Required
Yes
Unique ID and PIN from your mailed or emailed notice required to file
Who Qualifies for the Penn Medicine Settlement?
The Settlement Class is defined as all persons who, between January 23, 2021 and January 23, 2023, accessed the myPennMedicine patient portal and had a Pennsylvania address on file at the time of access. This class definition was chosen because records readily exist to determine who is a member.You likely received a postcard or email notice because Penn Medicine's records indicate you fit that description. If you believe you qualify but did not receive a notice, you can still verify your class membership through the official settlement website.
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How Much Can You Get From the Penn Medicine Settlement?
Each Settlement Class Member who files a valid claim will receive a cash payment of up to $15.00. Penn Medicine has agreed to pay up to a total of $9,500,000, which also covers the costs of notice and administration, court-approved attorneys' fees and costs to Class Counsel, and incentive awards to the class representatives.The payment is sent in the form of a check unless you elect a different method on your Claim Form. Available options include a digital payment through PayPal, Venmo, or Zelle; a digital Mastercard delivered by email; or an ACH transfer directly to a checking or savings account. If you select more than one payment option, you will be mailed a check.
If the Court approves the settlement, eligible class members with approved claims will receive payment about 90 days after the settlement becomes final and any appeals are resolved. All checks expire and become void 180 days after they are issued.
Do I Need Proof to File?
Yes. To submit a claim you must provide the Unique ID and PIN found on the front of the postcard notice you received by mail or at the top of the email notice you received. These administrator-issued identifiers verify that you are a Settlement Class Member, so a claim cannot be filed without them. If you have lost this information but believe you qualify, you can contact the settlement administrator through the official settlement website for assistance.How Do I File the Penn Medicine Settlement Claim?
You must submit a valid Claim Form to receive a payment — it is the only way to be paid under the settlement. You can file online at UPHSPixelSettlement.com using your Unique ID and PIN, or download a paper Claim Form from the settlement website to print, complete, sign, and mail in.To file online:
• Visit UPHSPixelSettlement.com and select "Submit a Claim"
• Enter your Unique ID and PIN from your mailed or emailed notice
• Complete the Claim Form and choose how you want to be paid
• Submit online, or print and mail your signed Claim Form
Either way, your claim must be submitted online by 11:59 p.m. ET on September 16, 2026, or postmarked and mailed by September 16, 2026. After you file online, you will receive an email with a confirmation code — keep it for your records.
Key Deadlines
• September 1, 2026: Deadline to exclude yourself (opt out) from the settlement• September 1, 2026: Deadline to object to the settlement
• September 16, 2026: Deadline to submit a Claim Form (online or postmarked)
• November 12, 2026: Final Approval Hearing at 2:00 PM ET, via Zoom
You are not required to attend the Final Approval Hearing. If you do nothing, you will not receive a payment, you will remain bound by the settlement, and you will give up your right to sue over the claims it resolves. If you opt out, you keep your right to sue but cannot receive a payment.
Frequently Asked Questions
Who qualifies for the Penn Medicine pixel tracking settlement?
You qualify if, between January 23, 2021 and January 23, 2023, you accessed the myPennMedicine patient portal and had a Pennsylvania address on file at the time of access. Penn Medicine mailed or emailed a notice to individuals whose records indicate they fit the class description.How much money will I get?
Each Settlement Class Member who files a valid claim will receive a cash payment of up to $15.00. Penn Medicine has agreed to pay up to a total of $9,500,000, which also covers notice and administration costs, attorneys' fees, and incentive awards. Payment is sent by check unless you elect PayPal, Venmo, Zelle, ACH, or a digital Mastercard by email.Do I need a Unique ID and PIN to file?
Yes. You must enter the Unique ID and PIN from the postcard or email notice you received. If you cannot find it, you can contact the settlement administrator through the official settlement website to verify your identity.What is the claim deadline?
Claim Forms must be submitted online by 11:59 p.m. ET on September 16, 2026, or postmarked and mailed by September 16, 2026. The opt-out and objection deadline is September 1, 2026, and the Final Approval Hearing is November 12, 2026.Official Settlement Notice
Sources
• Official Settlement Website — UPHSPixelSettlement.com• Settlement Notice & Claim Form (PDF)
• Court-authorized Notice of Proposed Class Action Settlement, Mohr, et al. v. The Trustees of the University of Pennsylvania Health System (d/b/a Penn Medicine), Case No. 230102149 (Ct. Com. Pl. Phila. Cnty.)
For more class actions keep scrolling below.
Settlement Amount
Up to $9,500,000
Case Title
Mohr, et al. v. The Trustees of the University of Pennsylvania Health System (d/b/a Penn Medicine)
Case Number
230102149
Court
Court of Common Pleas of Philadelphia County, PA
Final Approval Hearing
November 12, 2026 at 2:00 PM ET
Via Zoom
Claim Deadline
September 16, 2026
Administrator
Epiq
Official Website
UPHS Pixel Settlement.com
