People who kept getting AT&T texts after replying STOP or otherwise asking AT&T to stop may be covered by a proposed class action alleging AT&T Services, Inc. ignored opt-out requests in violation of the TCPA. No class has been certified and there is nothing to file yet.
Allegations Only · No Settlement Yet
This article describes a class action complaint. The statements below are unproven allegations. AT&T Services, Inc. has not been found liable, there is no certified class, and nothing to claim at this time. This page is informational and is not legal advice.
What Is This About?
A Vero Beach, Florida woman filed a proposed class action against AT&T Services, Inc. on September 28, 2026 in the U.S. District Court for the Southern District of Florida. The case, Griffin v. AT&T Services, Inc., No. 2:26-cv-14385, alleges AT&T kept texting her after she asked it to stop, and that it lacks the internal do-not-call policies, list and staff training federal telemarketing rules require.AT&T has not yet responded, and none of the allegations has been tested in court.
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What the Complaint’s Screenshots Show
The complaint attaches screenshots as its exhibit. The first shows an AT&T text promoting an iPhone 17e upgrade for $5.99 a month, ending “Reply STOP to end mktg msgs.” On March 19, 2026, the plaintiff replied, “Please do not send me anymore messages,” and an automated AT&T reply said it did not understand the response and asked her to reply HELP for more information.The later messages in the exhibit come from a different AT&T short code, 7535, between late March and September 2026. They are notices that the account balance had passed $100 and that a monthly bill was ready to view online. The complaint describes the messages as solicitations and says AT&T sent at least two after the opt-out; whether bill notices count as telemarketing under the rules is a question the court would decide.
The TCPA Rule the Lawsuit Relies On
The case is brought under a federal rule, 47 C.F.R. § 64.1200(d), that applies to companies making telemarketing calls or texts. It requires a written do-not-call policy, training for telemarketing staff, an internal list of people who asked not to be contacted, and honoring those requests within a reasonable time, no more than 30 days. A person who gets more than one violating message from the same company in 12 months can sue for $500 per violation, or up to $1,500 if the company acted knowingly or willfully. OCA’s TCPA explainer covers the law in more detail.Who Is in the Proposed Class?
The complaint proposes a nationwide class of everyone in the United States who, in the four years before the filing through class certification, got two or more texts within any 12-month period from or for AT&T about its goods, services or properties, on a personal cell phone, after telling AT&T they did not want texts by replying STOP or a similar opt-out instruction. It says AT&T’s own message logs would identify class members.The case asks for statutory damages for the class and an order requiring AT&T to follow the do-not-call rules.
What Happens Next?
AT&T will have a chance to respond, typically with an answer or a motion to dismiss. A class has not been certified, and there is no settlement or claim form. This case is separate from AT&T’s other litigation, including the AT&T data breach settlement.Questions
Who is covered by the AT&T text message lawsuit?
The complaint proposes a nationwide class of people who, in the four years before the September 28, 2026 filing, got two or more texts within 12 months from or for AT&T about its goods or services on a personal cell phone after replying STOP or a similar opt-out instruction. No class has been certified.
What did the plaintiff’s texts from AT&T say?
The complaint’s exhibit shows an AT&T text promoting an iPhone 17e upgrade, the plaintiff’s March 19, 2026 reply asking AT&T not to send more messages, and an automated AT&T reply saying it did not understand the response. The later texts shown, from a different AT&T number, are billing notices about balances and bills being available online. The complaint calls the texts solicitations; AT&T has not responded in court.
What does the TCPA require when someone opts out of texts?
Federal rules under the Telephone Consumer Protection Act require companies that send telemarketing calls or texts to keep an internal do-not-call list, train staff on it and honor a consumer’s request to stop within a reasonable time, no more than 30 days. A person who gets more than one violating message in 12 months can sue for $500 per violation, or up to $1,500 if it was knowing or willful.
Is there any money to claim from the AT&T text lawsuit?
No. The case was just filed and there is no settlement, certified class or claim form. If the case settles or a class is certified, class members would be notified of any way to take part.
Sources
• Class Action Complaint and Exhibit A — Griffin v. AT&T Services, Inc., U.S. District Court for the Southern District of Florida, Case No. 2:26-cv-14385 (filed September 28, 2026), via CourtListener: Complaint (PDF)• Docket for Griffin v. AT&T Services, Inc., No. 2:26-cv-14385 (S.D. Fla.), via CourtListener: CourtListener Docket
