Published
July 2, 2026
If you had a MyAtriumHealth or MyCarolinas patient portal account between 2015 and 2024, you may be able to claim a payment from a class action settlement over Atrium Health's alleged use of tracking pixels.
What Is the Atrium Health Pixel Settlement About?
The Charlotte-Mecklenburg Hospital Authority, doing business as Atrium Health, has agreed to a class action settlement to resolve claims about its use of pixel technology. The case is captioned Julie Roberts, et al. v. The Charlotte-Mecklenburg Hospital Authority, Case No. 25CV057073-590, pending in the Superior Court of Mecklenburg County, North Carolina.Plaintiffs allege that Atrium Health used pixel technology on its website and, for a limited time between January 1, 2015 and July 31, 2019, in its MyAtriumHealth and MyCarolinas patient portal, and that this led to the disclosure of personal and health-related information to third parties including Meta (formerly Facebook) and Google. The lawsuit alleges this invaded the privacy of patients and portal users. Atrium Health denies that its use of the technology is the basis for any claims.
To resolve the claims, Atrium Health agreed to the settlement to avoid the costs and risks of continued litigation. The settlement is not an admission of wrongdoing, and the Court has not decided in favor of either side. Portal users who qualify can submit a Claim Form to receive a payment in exchange for a release of their claims.
Status
Claims Open
Claim Deadline
September 28, 2026
opt-out & objection deadline August 31, 2026 · final approval hearing September 30, 2026
Estimated Payout
Pro Rata Cash or Up to $10
Group 1 shares the $1.5M fund pro rata · Group 2 up to $10 · up to $1.8M total
Proof Required
Yes
Class Member ID from the postcard or email notice required to file
Who Is Atrium Health?
Atrium Health is the brand name of The Charlotte-Mecklenburg Hospital Authority, a large not-for-profit health care system based in Charlotte, North Carolina, and part of Advocate Health. Patients interact with the system online through the MyAtriumHealth and MyCarolinas patient portals, which patients use to schedule appointments, view test results, message providers, request prescription refills, and access medical records. Those patient portals, and Atrium Health's website, are at the center of this lawsuit over the tracking technologies the suit alleges were used on them.Who Qualifies for the Atrium Health Settlement?
The Settlement Class consists of all individuals residing in the United States who had a MyAtriumHealth or MyCarolinas patient portal account between January 1, 2015 and April 10, 2024.Excluded from the class are Atrium Health, any entity in which it has a controlling interest, and its affiliates, parents, subsidiaries, officers, directors, legal representatives, successors, and assigns; any judge or judicial officer presiding over the case, along with their immediate families and judicial staff; and any individual who timely and validly excludes themselves from the settlement. You received a notice because Atrium Health's records indicate you had a portal account during the class period.
How Much Can You Get From the Atrium Health Settlement?
If the Court approves it, Atrium Health will pay up to $1,800,000 to resolve the lawsuit. The benefit you can receive depends on which of two groups you fall into, and you cannot receive payments from both:• Group 1 covers Class Members who submit a valid Claim Form attesting that they accessed or used their patient portal account between January 1, 2015 and July 31, 2019 (subject to confirmation against Atrium Health's records). After Class Representative service awards, Class Counsel's attorneys' fees and expenses, and Group 1 administration costs are deducted, the balance of the $1,500,000 Settlement Fund is distributed pro rata (in equal shares) to valid Group 1 claimants.
• Group 2 covers Class Members who had a portal account between January 1, 2015 and April 10, 2024 but did not access it during the Group 1 window. Group 2 claimants can receive a payment of up to $10 (subject to confirmation against Atrium Health's records). The final amount may be a pro rata share of a separate $300,000, depending on how many valid Group 2 claims are filed.
Because both groups are paid pro rata, there is no guaranteed fixed amount per person — the individual payment depends on how many valid claims are filed in each group. The settlement administrator calculates each approved payment after the claim period closes and the settlement becomes final.
Class Counsel will ask the Court to approve attorneys' fees of up to $500,000 plus expenses not to exceed $25,000, and service award payments of $2,500 to each of the Class Representatives. If approved, these amounts are paid from the Settlement Fund before Group 1 payments are made.
Do I Need Proof to File?
Yes. To file online you must enter the Class Member ID printed on the postcard or email notice you received, and check the box certifying that you had a MyAtriumHealth or MyCarolinas patient portal account between January 1, 2015 and April 10, 2024. That administrator-issued Class Member ID is your proof of class membership. If you did not receive a notice but believe you are a Settlement Class Member, you can request a paper Claim Form or help through the official settlement website.How Do I File the Atrium Health Settlement Claim?
You must submit a valid Claim Form to receive a payment — it is the only way to receive a benefit under the settlement. You can file online at AtriumHealthPixelSettlement.com using your Class Member ID, or complete a paper Claim Form and mail it to the settlement administrator.• Visit AtriumHealthPixelSettlement.com and select the option to submit a claim
• Enter the Class Member ID from your postcard or email notice
• Certify your patient portal account and complete your name and contact information
• Choose your payment method (an electronic payment option is available online)
• Submit online or mail your paper Claim Form postmarked by September 28, 2026
Key Deadlines
• August 31, 2026: Deadline to opt out (exclude yourself) from the settlement• August 31, 2026: Deadline to object to the settlement
• September 28, 2026: Deadline to submit a Claim Form (online or postmarked by mail)
• September 30, 2026: Final Approval Hearing at 2:30 p.m. ET, Superior Court for Mecklenburg County, North Carolina
You are not required to attend the Final Approval Hearing. If you do nothing, you will not receive a payment, you will remain bound by the settlement, and you will give up your right to sue Atrium Health over the claims it resolves. If you exclude yourself, you keep your right to sue but cannot receive a payment. If the Court approves the settlement, payments are distributed to eligible class members as soon as possible after the settlement becomes final and any appeals are resolved.
Watch Out for Settlement Scams
Because this class is made up of patients and portal users, take a few common-sense precautions when filing:• Use the official settlement website only: AtriumHealthPixelSettlement.com. Be cautious of any email or text linking to an "Atrium Health Settlement" page from a different domain.
• Never pay a fee to receive your payment. Legitimate class action settlements never require a fee to release benefits.
• Never share your MyAtriumHealth or MyCarolinas login or medical records. The settlement administrator does not need your portal username, password, or any medical records — only the Class Member ID from your settlement notice.
Frequently Asked Questions
Who qualifies for the Atrium Health pixel privacy settlement?
You are a Settlement Class Member if you reside in the United States and had a MyAtriumHealth or MyCarolinas patient portal account at any point between January 1, 2015 and April 10, 2024. Atrium Health and its affiliates, officers, and directors, and the judges and staff assigned to the case, are excluded.How much will I get from the settlement?
Group 1 (portal access between January 1, 2015 and July 31, 2019) shares the $1.5 million Settlement Fund pro rata after fees and costs. Group 2 (a portal account in the broader window but no Group 1 access) can receive up to $10, possibly reduced pro rata from a separate $300,000. You cannot receive both.Do I need proof to file?
Yes. You must enter the Class Member ID printed on your postcard or email notice and certify your portal account. If you cannot locate your Class Member ID, you can request a paper claim form or help through the official settlement website.What is the claim deadline?
Claim Forms must be submitted online or postmarked by mail no later than September 28, 2026. The opt-out and objection deadline is August 31, 2026, and the Final Approval Hearing is September 30, 2026.Related Healthcare Pixel Privacy Settlements
The Atrium Health case is part of a broader wave of class actions over hospital and health-system websites that used the Meta Pixel and similar tracking tools on patient portals. Patients who used more than one provider may qualify for several of these at once, since eligibility in one case does not affect another. A few related open settlements OCA is tracking:• The Memorial Health MyChart pixel privacy settlement resolves similar MyChart patient-portal tracking claims with pro rata cash.
• The Allina Health pixel tracking settlement covers website and portal users for a $12.5 million fund.
• The Duke University Health System MyChart settlement resolves comparable patient-portal disclosure allegations for a $3.74 million fund.
Sources
• Official Settlement Website — AtriumHealthPixelSettlement.com• Court-authorized Notice of Proposed Class Action Settlement, Julie Roberts, et al. v. The Charlotte-Mecklenburg Hospital Authority, Case No. 25CV057073-590 (Superior Court of Mecklenburg County, North Carolina)
• Class Counsel: Wilkerson Justus PLLC (David Wilkerson), Almeida Law Group LLC (David Almeida), and Peiffer Wolf Carr Kane Conway & Wise, LLP (Brandon Wise)
• Settlement Administrator: Kroll Settlement Administration LLC
For more class actions keep scrolling below.
Settlement Amount
Up to $1.8 Million
Case Title
Julie Roberts, et al. v. The Charlotte-Mecklenburg Hospital Authority
Case Number
25CV057073-590
Court
Superior Court of Mecklenburg County, North Carolina
Final Approval Hearing
September 30, 2026 at 2:30 PM ET
Mecklenburg County, Charlotte, NC
Claim Deadline
September 28, 2026
Administrator
Kroll Settlement Administration LLC
Official Website
Atrium Health Pixel Settlement.com
