If you were a LifeStance patient between March 2020 and April 2023, you can file for a pro rata cash payment from a $3.03 million website tracking-pixel privacy settlement before the September 29, 2026 deadline.
What Is the LifeStance Pixel Settlement About?
LifeStance Health Group, Inc. — one of the largest outpatient mental health and behavioral health providers in the United States — has agreed to settle a class action lawsuit alleging that it used third-party tracking technologies, commonly called pixels, on its public website to collect and disclose patients' personally identifiable information to third parties. The complaint alleges that information was shared with companies including Meta (the parent of Facebook) and Google without permission, in violation of state and federal statutes. Tracking pixels are small snippets of code that websites embed to record visitor activity and send that data to advertising and analytics companies. LifeStance denies any wrongdoing, and the court has not decided who is right; both sides agreed to settle to avoid the cost and uncertainty of continued litigation.The lawsuit is captioned Strong v. LifeStance Health Group, Inc., Case No. 2:23-cv-00682, and is pending in the United States District Court for the District of Arizona. Under the settlement, LifeStance will fund a non-reversionary settlement of $3,027,874.44, and eligible patients can submit a claim for a pro rata cash payment from their subclass fund. The claim deadline is September 29, 2026.
Who Qualifies for the LifeStance Settlement?
The Settlement Class covers LifeStance's total patient population between March 1, 2020 and April 30, 2023, divided into two subclasses:- Subclass 1: Patients who booked at least one session through LifeStance's online booking tool, accessed through its public website lifestance.com, between March 1, 2020 and April 30, 2023.
- Subclass 2: All other LifeStance patients during that same period (March 1, 2020 – April 30, 2023) who are not part of Subclass 1.
Excluded from the Settlement Class are LifeStance's officers and directors and any entity in which LifeStance or its parents have a controlling interest, anyone who validly requests exclusion, defense counsel who advised LifeStance on the case, and the members of the judiciary to whom the case is assigned, their families, and their staff. LifeStance's records identify the class members, and the Settlement Administrator sent notices with a Notice ID and Confirmation Code. If you received a notice, you are on the eligibility list. If you believe you qualify but cannot find your notice, you can request your Notice ID and Confirmation Code through the official settlement website.
How Much Can You Get?
Each Settlement Class Member who submits a valid, timely claim receives a pro rata (equal) share of their subclass's fund. LifeStance is funding a non-reversionary Settlement Fund of $3,027,874.44, made up of a Subclass 1 Fund of $1,203,405.00 and a Subclass 2 Fund of $1,824,469.44. From each subclass fund, the court will deduct attorneys' fees and expenses, service awards, and settlement administration costs; the remainder is divided pro rata among the valid claims in that subclass.Because the payment is pro rata on a per-claimant basis — not per appointment or per website visit — the exact per-person amount depends on how many people in each subclass file a valid claim. When you file, you can choose to be paid by PayPal, Venmo, Zelle, a virtual prepaid card, or a mailed check. Separately, Class Counsel will ask the court to approve attorneys' fees of up to 33% of the Settlement Fund plus reasonable costs, and the class representatives may request service awards of up to $2,500 each — all subject to court approval and paid from the fund.
The settlement also includes injunctive relief: LifeStance has discontinued, or will discontinue, the use of all third-party tracking pixels other than pixels compliant with the Health Insurance Portability and Accountability Act (HIPAA) for a period of five years from the settlement's effective date.
How to File a LifeStance Claim
There are two ways to file, both with the same September 29, 2026 deadline:- Online: Go to the official settlement website and log in with the Notice ID and Confirmation Code printed on your email or mailed notice. Confirm your contact information and choose your payment method (PayPal, Venmo, Zelle, virtual prepaid card, or mailed check). Online claims must be submitted no later than September 29, 2026.
- By mail: Download the printable claim form from the settlement website, complete your name, contact information, and Notice ID, select a payment option, sign the certification, and mail it to the Settlement Administrator. Mailed claims must be postmarked no later than September 29, 2026.
If you cannot locate your Notice ID and Confirmation Code, the official settlement website explains how to request them from the Settlement Administrator.
Key Deadlines
- Exclude yourself (opt out) from the settlement: August 31, 2026
- Object to the settlement: August 31, 2026
- Submit a claim form (online or postmarked): September 29, 2026
- Final Approval Hearing: October 16, 2026 at 10:30 a.m. Mountain Time, U.S. District Court for the District of Arizona, Phoenix
- Class period covered: March 1, 2020 through April 30, 2023
The Court still has to decide whether to grant final approval. Payments for valid, timely claims will only be made after the Court approves the settlement and it becomes final, and after any appeals are resolved. If you do nothing, you will not receive a payment, and unless you opt out you will give up the right to sue LifeStance over the privacy claims this settlement resolves.
Tracking Pixels and Health Privacy Lawsuits
The LifeStance case is part of a wave of class actions over tracking pixels on healthcare, telehealth, and patient-portal websites. Plaintiffs in these cases typically allege that pixels from advertising and analytics companies such as Meta and Google captured information about patients' visits — pages viewed, appointment bookings, and sometimes form entries — and transmitted it to third parties without consent, in violation of wiretap-style and privacy statutes like the California Invasion of Privacy Act (CIPA). Similar settlements on OCA include the Allina Health pixel tracking settlement and the Call-On-Doc pixel tracking settlement. Defendants in these cases, including LifeStance here, deny wrongdoing, and courts have not ruled that the conduct violated any law.Frequently Asked Questions
Who qualifies for the LifeStance pixel settlement?
You are a Settlement Class Member if you were part of LifeStance's total patient population between March 1, 2020 and April 30, 2023. Subclass 1 is patients who booked at least one session through LifeStance's online booking tool on lifestance.com during that period; Subclass 2 is all other LifeStance patients during that period who are not in Subclass 1. Excluded are LifeStance's officers, directors, and related entities, anyone who validly opts out, defense counsel who advised on the case, and the assigned judiciary, their families, and staff.
How much will I get from the LifeStance settlement?
Each valid claim receives a pro rata cash payment from its subclass fund. LifeStance is funding a $3,027,874.44 non-reversionary settlement, split into a Subclass 1 Fund of $1,203,405.00 and a Subclass 2 Fund of $1,824,469.44, less attorneys' fees and expenses, service awards, and administration costs. The allocation is per claimant, not per appointment or per website visit, so the amount depends on how many people file. You can be paid by PayPal, Venmo, Zelle, a virtual prepaid card, or a mailed check.
What is the LifeStance settlement claim deadline?
Claim forms must be submitted online or postmarked by mail no later than September 29, 2026. The deadline to exclude yourself (opt out) or object is August 31, 2026, and the Final Approval Hearing is scheduled for October 16, 2026 at 10:30 a.m. Mountain Time in the U.S. District Court for the District of Arizona in Phoenix.
Do I need proof to file a LifeStance settlement claim?
To file online you log in with the Notice ID and Confirmation Code printed on the email or mailed notice the Settlement Administrator sent you — that identifier is your proof of class membership. No medical records or receipts are required. If you cannot locate your Notice ID and Confirmation Code, you can request them through the official settlement website.
What is this lawsuit about?
The lawsuit, Strong v. LifeStance Health Group, Inc., Case No. 2:23-cv-00682, alleges that LifeStance used third-party tracking pixels on its public website to collect and disclose patients' personally identifiable information to third parties, including Meta (Facebook) and Google, without permission, in violation of state and federal statutes. LifeStance denies any wrongdoing, and the court has not decided who is right.
Official Settlement Notice
Sources
• Official Settlement Website: LifeStance Pixel Settlement.com• Strong v. LifeStance Health Group, Inc., Case No. 2:23-cv-00682, U.S. District Court, District of Arizona
• Court-Authorized Notice of Proposed Class Action Settlement & Claim Forms
• Class Counsel: Zimmerman Reed LLP; Almeida Law Group LLC
• Settlement Administrator: Angeion Group
