Anyone who bought electronic tickets to an event in Nevada through the SeatGeek website or app between November 7, 2020 and May 12, 2025, and was charged fees, may qualify for a pro rata share of a $7.75 million settlement. Claims are due January 5, 2027, and the online form requires the Login ID and PIN from the email notice.
Current Status
Claims are open. The court granted preliminary approval on September 9, 2026, and email notices went out starting October 7, 2026. The claim deadline is January 5, 2027 (11:59 p.m. Eastern for online claims, or postmarked by that date for mailed forms). The settlement is not final yet: the final approval hearing is set for January 12, 2027, and no payments go out unless the court approves the settlement.Free settlement alerts
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What Changed Recently?
Judge James C. Mahan of the U.S. District Court for the District of Nevada preliminarily approved the settlement on September 9, 2026, in Carbonell v. SeatGeek, Inc., Case No. 2:24-cv-02087-JCM-NJK. The Settlement Administrator began emailing notices, each carrying a Login ID and PIN, on October 7, 2026, and the official settlement website opened the online claim form.The lawsuit was filed on November 7, 2024. It alleged that SeatGeek showed Nevada event tickets at prices without its fees through several checkout screens and added the fees only on the final order-review screen, which the plaintiff claimed violated Nevada's ticket resale disclosure law (NRS 598.39795) and the Nevada Deceptive Trade Practices Act (NRS 598.0915). The complaint also alleged that SeatGeek showed all-in prices for events in states such as New York and California, where similar laws were in force. SeatGeek denies the allegations and any wrongdoing, and the court has not ruled on who was right.
Who Qualifies?
The settlement class covers all individuals who:- bought electronic tickets to events in Nevada,
- through seatgeek.com or the SeatGeek mobile app,
- between November 7, 2020 and May 12, 2025, and
- were charged fees on those purchases.
The class turns on where the event was held, not where the buyer lives, so out-of-state visitors who bought tickets for a Las Vegas concert, show or game on SeatGeek are covered on the same terms as Nevada residents. The notice excludes the presiding judges and their families, SeatGeek and its affiliates, officers, directors, agents, attorneys and employees, Class Counsel, and anyone who opts out.
How Much Can You Get?
There is no fixed payment. Each approved claimant receives a pro rata share of the $7,750,000 fund, calculated from the total fees SeatGeek retained on that person's purchases, so a buyer who paid more in fees receives a larger share.Several costs come out of the fund before it is divided: settlement notice and administration, attorneys' fees and litigation costs (Class Counsel will ask for no more than one-third of the fund, about $2.58 million, and the court may award less), and a service award of up to $5,000 for the class representative. The settlement website has not published an estimated per-claimant amount; the final figure depends on how many people file valid claims and how much each paid in fees.
Claimants choose how to be paid: PayPal, Venmo, Zelle or paper check. Checks become void 180 days after they are issued.
What Proof Is Required?
No receipts or order confirmations are requested, but the online claim form cannot be opened without a Login ID and PIN. The settlement website says both appear at the top left of the email notice. People who did not get a notice, or cannot find it, can ask the Settlement Administrator for their Login ID and PIN through the official settlement website's contact page by giving their full name and mailing address.A paper claim form can be downloaded from the settlement website and mailed instead. Because the payment is based on fees SeatGeek retained, the administrator works from SeatGeek's purchase records rather than from documents the claimant supplies.
What Is the Deadline?
The claim deadline is January 5, 2027. Online claims must be submitted by 11:59 p.m. Eastern time that day; mailed claim forms must be postmarked by January 5, 2027. The other dates in the case:- Class Counsel's fee request filed and posted: November 22, 2026
- Opt-out and objection deadline: December 6, 2026
- Final approval hearing: January 12, 2027, at 9:30 a.m. in Las Vegas
How Do You Take Action?
Claims are filed on the official settlement website, where the online form opens after the Login ID and PIN are entered. The same site has the downloadable paper claim form, the long-form notice and the Settlement Agreement.Under the notice, class members who do nothing receive no payment and give up the right to sue SeatGeek over the claims in this case. Those who opt out by December 6, 2026 receive no payment but keep that right. Class members who stay in can object to the settlement by the same date. The notice spells out what an exclusion request or objection must contain.
What Happens Next?
The court will decide at the January 12, 2027 hearing whether to grant final approval and how much to award in attorneys' fees. The hearing can be moved without notice, and updates are posted on the settlement website. If the court approves the settlement, the notice says approved claimants will be paid 90 days later, which would put payments around April 2027 at the earliest, assuming no appeal.Official Long-Form Notice (PDF)
Sources and Verification
- SeatGeek Ticket Fee Settlement — official settlement website (claim form, Login ID and PIN requirement, FAQs, important dates)
- Long-form notice, Carbonell v. SeatGeek, Inc., No. 2:24-cv-02087-JCM-NJK (D. Nev.) (class definition, exclusions, fund, fees, payment timing, deadlines)
- Class Action Complaint, Carbonell v. SeatGeek, Inc., No. 2:24-cv-02087 (D. Nev. filed Nov. 7, 2024), ECF No. 1 (allegations and statutes)
Questions
Does a buyer have to live in Nevada to qualify?
No. The settlement class is defined by where the event took place, not where the buyer lives. It covers individuals who bought electronic tickets to events in Nevada through the SeatGeek website or app from November 7, 2020 through May 12, 2025 and were charged fees.
Where do the Login ID and PIN come from?
The settlement website says the Login ID and PIN appear at the top left of the email notice sent to class members. People who did not receive a notice, or cannot find it, can request their Login ID and PIN from the Settlement Administrator through the contact page of the official settlement website by giving their full name and mailing address.
How is each SeatGeek payment calculated?
Payments are pro rata and based on the total amount of fees SeatGeek retained from each claimant's purchases. The fund pays settlement administration and notice costs, any attorneys' fees the court awards (the request is capped at one-third of the fund, including costs) and a service award of up to $5,000 before the remainder is divided.
How are payments sent?
Claimants choose PayPal, Venmo, Zelle or a paper check. The notice says approved claimants are paid 90 days after the court approves the settlement, and checks become void 180 days after they are issued.
Did SeatGeek admit wrongdoing?
No. SeatGeek denies the allegations and any wrongdoing. The court has not decided who would have won the case; the parties agreed to settle to avoid the cost and uncertainty of further litigation.
