Who is included in the Gametime class action settlement?

The Settlement Class includes Gametime users who purchased tickets through the Gametime website or mobile app in California after April 18, 2018 through May 12, 2025. Several groups are excluded, including users who agreed to Gametime's Terms of Service implemented on or after April 2023, users who received full refunds, credits, or chargebacks, users who intentionally activated or already had All-in-Pricing enabled, users who had purchased tickets or navigated to the checkout page before their first purchase in the class period, and Gametime officers, directors, and employees and their families.

How much is the Gametime Credit Voucher worth?

Each Credit Voucher equals 15% of the Initial Fees Paid by that Class Member, with a minimum credit of $5.00. The voucher can be used toward tickets sold on gametime.co or through Gametime's iOS or Android apps. It expires 60 months (five years) after issuance and is not transferable.

What is the deadline to opt out of or object to the Gametime settlement?

The deadline to ask to be excluded from the settlement or to file a written objection is July 20, 2026. If you do nothing, you remain in the Settlement Class and will receive a Credit Voucher if the settlement is approved, but you give up the right to sue Gametime over the claims the settlement resolves.

Gametime Hidden Fees Class Action Settlement (No Claim Form)

Q: Do I need to file a claim form for the Gametime settlement?

No. There is no claim form. If you are a Settlement Class Member and the court grants final approval, you will automatically receive a Credit Voucher. The voucher is sent to the email address used to notify you, or by first-class mail if there was no valid email address on file. You only need to take action if you want to opt out of or object to the settlement, or if your email or mailing address has changed before the voucher is issued.

Q: When will I receive my Gametime voucher?

Vouchers are distributed only after the court grants final approval and any appeals are resolved. The Final Approval Hearing is scheduled for September 9, 2026 at 9:00 a.m. in the Superior Court of California, County of San Francisco. If approval is granted and no appeals are filed, vouchers would be issued after that date. The hearing date can change, so check the official settlement website for updates.

By Steve Levine

Gametime hidden ticket fees class action settlement — ticket showing a convenience fee

Published: June 1, 2026

Status Preliminarily Approved Final approval hearing September 9, 2026

What You Get Gametime Credit Voucher 15% of your Initial Fees Paid · $5.00 minimum · valid 60 months, non-transferable

Claim Form Not Required voucher sent automatically by email, or first-class mail if no email on file

Opt-Out / Objection Deadline July 20, 2026 do nothing to stay in the class and keep your voucher

Class Period Apr 18, 2018 – May 12, 2025 California ticket purchases through the Gametime website or app

What Is the Gametime Class Action Settlement About?

The Gametime class action settlement resolves a California lawsuit captioned Thomas Backer, et al. v. Gametime, Inc., Case No. CGC-22-599227, pending in the Superior Court of the State of California for the County of San Francisco. A Gametime user who bought tickets through the Gametime platform sued Gametime, Inc., alleging that the company did not adequately disclose the fees associated with ticket purchases.

The complaint claims those nondisclosures violated three California consumer-protection statutes: the Unfair Competition Law (Cal. Bus. & Prof. Code § 17200, et seq.), the False Advertising Law (Cal. Bus. & Prof. Code § 17500, et seq.), and the Consumers Legal Remedies Act (Cal. Civil Code § 1750, et seq.). In plain terms, the case is part of the broader wave of "hidden fee" or "junk fee" lawsuits targeting the way online ticket platforms display the price of a ticket up front versus the higher total a buyer actually pays at checkout once service and processing fees are added.

Gametime denies all wrongdoing and liability. The company specifically denies that it failed to adequately disclose its fees and maintains that it fully disclosed those fees as part of the checkout process. Despite that position, and despite what it believes are viable defenses, Gametime agreed to settle to avoid the expense and burden of continued litigation. The court has not decided who is right; it has only allowed the case to proceed as a class action for settlement purposes and preliminarily approved the deal.

Who Qualifies for the Gametime Settlement?

The Settlement Class is made up of Gametime users who purchased tickets through the Gametime website or mobile phone application in California after April 18, 2018 through May 12, 2025.

Several groups are specifically excluded from the class. You are not in the Settlement Class if any of the following applies to you:

• You agreed, prior to or on May 12, 2025, to Gametime's Terms of Service implemented on or after April 2023.
• You received full refunds, credits, and chargebacks prior to or on May 12, 2025.
• You intentionally activated Gametime's All-in-Pricing feature, or had it enabled for your transactions, before your first Gametime purchase in the class period.
• You purchased tickets from Gametime at least once before your first Gametime purchase in the class period.
• You navigated to Gametime's checkout page at least once before your first Gametime purchase in the class period.
• You are an officer, director, or employee of Gametime, a member of their immediate family, or an heir, successor, or assign of those individuals.

If you are not sure whether you are included, the official settlement website lets you check your status and answers eligibility questions.

What Does the Gametime Settlement Provide?

The settlement provides every Settlement Class Member with a Credit Voucher. The amount of the voucher equals 15% of each Class Member's Initial Fees Paid, with a guaranteed minimum credit of $5.00 per Class Member. Because the voucher is tied to the fees you actually paid, buyers who paid more in fees over the class period receive a larger voucher, and everyone receives at least $5.00.

The Credit Voucher is usable toward tickets sold on gametime.co or through Gametime's iOS or Android applications. A few important limits apply:

• The voucher expires 60 months (five years) after issuance.
• The voucher is not transferable to another person.
• The voucher is delivered by email to the address Gametime used to send you notice, or by first-class mail to your most recent postal address if there was no valid email on file.

If your email or mailing address has changed, or will change before the voucher is issued, you should update your contact information with the Settlement Administrator through the official settlement website so your voucher reaches you.

Separately, the Class Representative may ask the court for a Service Award of up to $10,000, and Class Counsel intends to request attorneys' fees of up to $625,000 plus costs of up to $35,000. The court decides the final amounts. These awards are paid by Gametime and do not reduce the value of any class member's Credit Voucher.

Do I Need to File a Claim Form for the Gametime Settlement?

No. Unlike many consumer settlements, the Gametime settlement does not require a claim form. If you are a Settlement Class Member and the court grants final approval, you will automatically receive your Credit Voucher — you do not have to fill out anything, upload receipts, or enter a claim ID.

The only reason to take action is if you want to do something other than accept the voucher: namely, exclude yourself from (opt out of) the settlement, or object to it. You should also reach out to the Settlement Administrator through the official settlement website if your email or postal address has changed, so the voucher can actually be delivered to you.

When Will I Receive My Gametime Voucher?

Credit Vouchers will be distributed only after the court grants Final Approval to the settlement and after any appeals are resolved. The Final Approval Hearing is scheduled for September 9, 2026 at 9:00 a.m. at the Superior Court of California, San Francisco County, 400 McAllister St., San Francisco, CA 94102.

If the court approves the settlement at that hearing and no appeals are filed, vouchers would be issued in the period that follows. If there are objections or appeals, the timeline can stretch out by months. The hearing may also be moved to a different date or time without additional notice, so it is a good idea to check the official settlement website for updates rather than relying on a single fixed date.

How Do I Opt Out of or Object to the Gametime Settlement?

Class members who do not want to be bound by the settlement have two options other than doing nothing: opting out (excluding themselves) or objecting (staying in the class but raising concerns with the court). Both must be in writing, and both share the same deadline: July 20, 2026.

Opting out (exclusion). To exclude yourself, you must send the Settlement Administrator an individual written request that includes your full name and contact information, a clear and unequivocal statement that you want to be excluded from the Settlement Class, the name of the case, and your signature (or that of someone authorized to act for you). Your request must be emailed or postmarked no later than July 20, 2026. You cannot opt out by phone or through the settlement website, and you may opt out only for yourself. If you exclude yourself, you will not receive a Credit Voucher, but you keep the right to sue Gametime separately over the claims in this case.

Objecting. If you stay in the class, you can object to any part of the settlement. A written objection must include the case name and number, your full name and contact information, your signature, the specific grounds for your objection, whether the objection applies just to you or to a broader group, the contact information for any attorney representing you on the objection, and whether you intend to appear at the Final Approval Hearing. Objecting does not remove you from the class — you remain eligible for a voucher, and the court considers your objection when it decides whether the settlement is fair.

The exact submission addresses and instructions are set out on the official settlement website and in the long-form Class Notice. Most class members will not opt out or object; the typical choice is simply to do nothing and receive the automatic voucher.

The Lawyers Representing the Class

The court has appointed Aegis Law Firm, PC of Irvine, California as Class Counsel to represent all members of the Settlement Class. Class members are not personally charged for these lawyers. Class Counsel intends to request an award of attorneys' fees not to exceed $625,000 and costs not to exceed $35,000, with the court deciding the final amount. If you want your own lawyer, you may hire one to appear in court for you at your own expense.

Is the Gametime Settlement a Scam? How to Stay Safe

Any time a large consumer settlement pays out automatically, scammers send fake "claim your Gametime voucher" emails or texts asking you to click a link, log in to a spoofed site, or pay a fee. A few signals separate the real settlement from a scam:

• The real settlement requires no claim form and no fee. Anyone asking you to pay money, hand over banking passwords, or buy gift cards to "release" a Gametime voucher is running a scam.
• The official settlement website is gametimesettlement.com. Vouchers arrive by email or first-class mail from the Settlement Administrator — there is no separate "voucher claim portal" you must pay to access.
• If a message asks you to click an unfamiliar or shortened link to receive your Gametime credit, treat it as phishing. Type the official website address into your browser directly to check your status.

How Do I Find Class Action Settlements?

Find all the latest class actions you can qualify for by getting notified of new lawsuits as soon as they are open to claims:

Sources

• Official Settlement Website: Gametime Settlement
• Superior Court of California, County of San Francisco, Thomas Backer, et al. v. Gametime, Inc., Case No. CGC-22-599227
• Official Class Notice (PDF): Gametime Class Action Settlement Notice (PDF)

Case Information

OpenClassActions.com is a consumer news site. We report on filed complaints, court orders, and preliminarily approved settlements. We are not a law firm, we are not Class Counsel, we are not the Settlement Administrator, and we do not process or decide claims. The information in this article is based on the publicly available Class Notice and California state court records. Gametime, Inc. denies any wrongdoing, and the court has not decided the merits of the plaintiff's claims.

For more class actions keep scrolling below.

Settlement Benefit Credit Vouchers — 15% of Initial Fees Paid, $5.00 minimum

Case Title Thomas Backer, et al. v. Gametime, Inc.

Case Number CGC-22-599227

Court Superior Court of California, County of San Francisco

Final Approval Hearing September 9, 2026 at 9:00 a.m. 400 McAllister St., San Francisco, CA 94102

Class Counsel Aegis Law Firm, PC

Official Website Gametime Settlement