SmileDirectClub Compensation Plan

Unsplash | Published: October 14, 2025

Claim Form Deadline: March 11, 2025

Payout: $267.00

Proof required: Yes

What's the SmileDirectClub Settlement About?

This class action involves the closure of SmileDirectClub (SDC) and the subsequent compensation plan developed for certain former U.S. customers who were impacted. SmileDirectClub filed for Chapter 11 bankruptcy on September 29, 2023, and ceased operations on December 8, 2023. The compensation plan addresses refunds and payment cancellations for customers who were enrolled in SmilePay installment plans and did not receive their aligners or had incomplete treatment plans.

What is the Total Settlement Amount?

The total settlement amount for the compensation plan is capped at $4,800,000.

How Do I Qualify For a Payout?

To potentially qualify for a payout, you must be a U.S. customer who had an active Retail Installment Contract (RIC) with SmileDirectClub as of December 8, 2023, were not delinquent on any payments, and were likely still in treatment for aligner therapy. Customers who did not receive their initial aligners or had incomplete treatment plans are eligible for refunds or payment reductions.

Who is HFD and SDC

Healthcare Finance Direct (HFD) is a third-party payment processor retained to collect installment payments from SmileDirectClub (SDC) customers who are enrolled in the SmilePay installment payment plans in the USA and Canada. HFD collects monthly scheduled payments, provides an online portal to manage payment plans, and facilitates customer support during the financing journey.

SmileDirectClub (SDC) was a company that provided dental aligner products and services. However, SDC filed for Chapter 11 bankruptcy on September 29, 2023, and announced the wind down of its global operations on December 8, 2023. As of that date, SDC ceased offering all dental aligner products or services and would no longer honor its previous commitments to customers, including the LifeTime Smile Guarantee. The bankruptcy cases were converted to a Chapter 7 proceeding on January 26, 2024.

How Do I Find Class Action Settlements?

Find all the latest class actions you can qualify for by getting notified of new lawsuits as soon as they are open to claims:

How Much Can I Get Paid?

The amount you can get paid depends on your treatment status as of December 8, 2023:

• Customers within the first 30 days of treatment can receive an automatic refund of three installment payments ($267) and may be eligible for additional refunds by submitting a Refund Request Form.

• Customers in treatment for over 30 days can receive an automatic refund of one installment payment ($89) or a pro-rata RIC balance and may be eligible for additional refunds by submitting a Refund Request Form. The total refund amount is subject to the $4,800,000 cap, which may reduce the step-up refund amount proportionally if the cap is exceeded.

How Do I File a Claim?

To file a claim for the additional step-up refund, you must complete and return the Refund Request Form by March 11, 2025. The form was included with the Notice of Claim sent to your most recent email address on file. If you did not receive one please contact the settlement administrator directly.

Can I File a Claim Without a Unique ID?

Yes. You can submit a claim online or by mail without a Unique ID. If filing online, be ready to upload proof of purchase for SmileDirectClub aligners from October 22, 2017 through August 18, 2022. Acceptable proof includes receipts, order confirmations, or credit/debit statements showing the merchant and amount. Claims must be submitted online or postmarked by October 27, 2025. If you received a postcard or email with a Unique ID you generally do not need to file; an automatic pro rata payment will be issued. If you lost your ID and want it retrieved, contact the administrator at info@SDCAlignerSettlement.com or 1-888-788-8304.

Claim Form Website: Settlement Site

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Filing Class Action Settlement Claims

Please note that your claim form will be rejected if you submit a settlement claim for payout with any fraudulent information. By providing this information and your sworn statement of its veracity, you agree to do so under the penalty of perjury. You would also be harming others that actually qualify for the class action settlement. If you are not sure whether or not you qualify for this class action settlement, visit the class action administrator's website below. OpenClassActions.com is only providing information and is not a class action administrator or a law firm. OpenClassActions is a participant in the Amazon affiliate advertising program and this post may contain affiliate links, which means we may earn a commission or fees if you make a purchase via those links.

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