This settlement resolves claims that Crown Administrators, which does business as Health Admins, placed prerecorded calls to cell phones on behalf of Altrua HealthShare without the callers having permission. If one of those calls reached a number you were using between December 2 and December 11, 2024, an approved claim is worth up to $700 — and you need the Class Member ID from your postcard notice to file.
Current Status
Claims are open. The deadline to file is October 20, 2026 — online Claim Forms must be submitted by that date and mailed Claim Forms must be postmarked no later than the same date. The Notice does not specify a cutoff time or a timezone, so treat the date itself as the deadline. The Court entered its Preliminary Approval Order on July 22, 2026, and the Final Approval Hearing is scheduled for October 22, 2026 at 10:00 a.m. CDT. No final approval order has been entered and no payment date had been announced as of August 25, 2026. If a postcard reached you, it carries the Class Member ID you need to file.What Changed Recently?
The case behind this settlement, Finley v. Altrua Ministries et al., Case No. 2026CH000018, was filed in the Circuit Court of LaSalle County, Illinois, Chancery Division. It names two defendants: Altrua Ministries, which does business as Altrua HealthShare, and Crown Administrators, Inc., which does business as Health Admins. The complaint alleges that the defendants violated the Telephone Consumer Protection Act by placing prerecorded calls to cellular telephone numbers without prior express consent. Both defendants deny all wrongdoing, and the Notice states plainly that the Court has not decided who is right.The Settlement Agreement was fully executed on June 18, 2026, and the Court entered its Preliminary Approval Order on July 22, 2026. That order set the class definition, authorized the notice program and opened the claims process. Kroll Settlement Administration began mailing postcard notices to the phone numbers identified in the calling records obtained for the case, and the official settlement website went live with the Claim Form, the Long Form Notice, the Settlement Agreement and the Preliminary Approval Order posted in its Documents section.
Who Qualifies?
The Settlement Class is defined narrowly. You are a Settlement Class Member if you are an individual in the United States to whom Crown, on behalf of Altrua, placed a phone call (1) through the use of AIRudder, (2) to a telephone number, (3) from December 2, 2024 through December 11, 2024.Two things about that definition are worth reading twice. The first is the window: ten days, not ten months. A prerecorded call from the same operation in November 2024 or January 2025 falls outside the class. The second is the platform. AIRudder is the calling system named in the class definition, and eligibility turns on whether your call was placed through it — not on whether you remember hearing a recording. Neither element is something a class member can check from memory, which is why membership was drawn from the calling records obtained for the case and the administrator mailed notices to the numbers on that list rather than asking people to self-identify.
The Notice adds that you may still be part of the Settlement Class even if no notice reached you, as long as your phone number appears in those calling records. The Settlement Class excludes the defendants and their officers and directors, anyone who timely and validly requests exclusion, and the judges assigned to the case along with their staff and immediate families.
How Much Can You Get?
The Notice describes a Settlement Payment of up to $700.00. That is a ceiling, not a promise. The settlement creates a maximum fund of $1,100,000.00, and payments may be reduced on a pro rata basis so that approved claims, notice and administrative expenses, the fee award and costs, and the service award together do not exceed that Aggregate Cap.The arithmetic on the stated figures is worth walking through, because $700 is a high per-person number for a TCPA settlement and the cap is what constrains it. Settlement Class Counsel will apply to the Court for attorney fees and costs of up to $366,666.67, and the class representative may be awarded a service award of up to $5,000.00. Subtracting both from the $1,100,000.00 cap leaves roughly $728,000 before notice and administration costs come out — enough to fund on the order of a thousand approved claims at the full $700 apiece. That is our arithmetic on the figures in the Notice, not a projection from the administrator, and the Court has not yet ruled on the fee request. How close any individual payment lands to $700 depends on how many valid claims come in and what the Court awards.
The Notice also does not describe a per-call or per-number multiplier. The benefit is written as a single Settlement Payment per Settlement Class Member, so a claimant who received several calls in the window is still claiming one payment. All Claim Forms are reviewed by the Settlement Administrator for completeness and plausibility before they are approved. If you want the mechanics of how a capped fund gets divided, our explainer on pro rata distribution covers it.
What Proof or Class Member ID Is Required?
You do not need call logs, phone bills, screenshots or any other documentation of the calls you received. What you do need is the identifier the administrator assigned you.The online claim portal opens on a login screen with a single required field: Class Member ID, described as the number provided on your postcard Notice. The paper Claim Form has the same gate — a Class Member ID field printed in the Proof of Settlement Class Membership section. Because filing is conditioned on a code that appears only on the mailed notice, this page treats the settlement as Proof Required: Yes even though no receipts or records are requested.
Beyond the Class Member ID, the Claim Form asks for your name and contact information; at least one telephone number for which you were the regular user at any point from December 2 through December 11, 2024 and on which you received a call from Health Admins on behalf of Altrua HealthShare; a checkbox certifying that you received a Notice and received a prerecorded call; and your signature under an attestation that the information is true and correct. There is also a payment selection step, covered below.
If no notice reached you, or you no longer have it, use the Contact Us page on the official settlement website to ask the Settlement Administrator whether your number is on the class list and how to obtain a Class Member ID. Do not guess at a number — an invalid or incomplete Claim Form can be rejected.
What Is the Deadline?
Claim Forms are due October 20, 2026. The Notice states that they must be submitted online by that date or, if mailed, postmarked no later than that date. It does not give a cutoff time or an official timezone, so the safe reading is to file on or before October 20 rather than late in the day.The opt-out and objection deadlines both come earlier, on October 5, 2026 — a point worth noting, because the two most consequential decisions in the settlement close more than two weeks before the claim window does. A Request for Exclusion must be postmarked no later than October 5, 2026. An objection must reach the Clerk of the Court no later than the same date, with copies sent to the Settlement Administrator, Settlement Class Counsel and Defendants' Counsel. The summary table on the settlement website describes the objection deadline as postmarked by October 5, while Question 15 of the Long Form Notice describes it as received by October 5; the safer course is to have an objection filed and in the Court's hands by that date.
How Do You File a Claim?
Filing online is the faster route, and it is the only one that offers an electronic payment. Open the official settlement website, AltruaCrownTCPASettlement.com, go to Submit Claim, and enter the Class Member ID from your postcard. The form then walks through instructions, payment selection, claimant information, proof of Settlement Class membership — where you list your qualifying phone number or numbers and check the certification box — and finally the attestation and signature.The Claim Form is explicit that electronic payment is an online-only option: to receive your Settlement Payment through electronic transfer you have to file on the settlement website, which includes a step-by-step guide for that election. A paper Claim Form can be downloaded from the Documents section of the settlement website, completed in blue or black ink, and mailed to the Settlement Administrator at the address printed on the form. Either way, keep a copy of what you submit.
What If You Want Out — or Want to Object?
Opting out means you get no payment but keep the right to sue the defendants on your own over the claims this settlement resolves. A Request for Exclusion has to be mailed to the Settlement Administrator, postmarked by October 5, 2026, and must include the name of the action, your full name, your current address, your personal signature, and the words "Request for Exclusion" or a comparable statement that you do not wish to participate. You may only exclude yourself — one person cannot opt out on behalf of another, and a single request cannot cover multiple class members. Our glossary entry on opting out of a class action explains what you keep and what you give up.Objecting is different: you stay in the class and tell the Court why you think the settlement should not be approved. A written objection must include the name of the action; your full name and current mailing address; the specific grounds for the objection with any supporting documents; the identity of any attorney representing you; whether you or your attorney intend to appear at the Final Approval Hearing; information identifying you as a Settlement Class Member, including proof that you are within the class; and your signature. It must be filed with the Clerk of the Court, referencing the case name and number, by October 5, 2026, with copies sent to the Settlement Administrator, Settlement Class Counsel and Defendants' Counsel. An objection that is incomplete or late is treated as waived.
If you do nothing, you stay in the Settlement Class, receive no payment, and release your claims against the defendants if the Court approves the settlement.
What Happens Next?
The opt-out and objection windows close October 5, 2026, and the claim period closes October 20, 2026. The Final Approval Hearing is set for October 22, 2026 at 10:00 a.m. CDT in Room 204 of the Circuit Court of LaSalle County, Illinois, Chancery Division, and the Notice says it may also be held virtually. At that hearing the Court will consider whether the settlement is fair, reasonable and adequate, will hear from any class members who properly asked to speak, and will rule on Settlement Class Counsel's request for fees and costs and on the service award for the class representative.The Notice cautions that the hearing may be moved to a different date, time or location without additional notice, so the settlement website is the place to check before relying on the date. Payments follow final approval — a hearing being held is not the same as approval being granted, and approval being granted is not the same as payments being released. No payment date had been announced as of August 25, 2026.
Sources and Verification
• Official settlement website — Finley v. Altrua Ministries et al.• Notice of Class Action and Proposed Settlement — Long Form Notice (PDF)
• Claim Form for the Altrua Ministries and Crown Administrators TCPA Class Action Settlement, posted in the Documents section of the settlement website
• Preliminary Approval Order entered July 22, 2026, and Settlement Agreement fully executed June 18, 2026, Circuit Court of LaSalle County, Illinois, Chancery Division, Case No. 2026CH000018
• FCC — rules on prerecorded telephone solicitations
• National Do Not Call Registry (FTC)
Questions
What does "through the use of AIRudder" mean for my claim?
AIRudder is the calling platform named in the class definition. The Settlement Class is not every person Health Admins called in that window — it is limited to people called through that particular system between December 2 and December 11, 2024. Class membership was determined from the calling records obtained for the case, which is why the Settlement Administrator mailed postcard notices rather than asking people to self-identify. If your number is on those records, you are in the class whether or not you know what platform placed the call.
I got a call in that window but never received a postcard. Can I still file?
Possibly. The Notice says you may still be a Settlement Class Member if your phone number appears in the calling records obtained for the case, even if no postcard reached you. The online Claim Form, however, opens on a login screen that requires the Class Member ID printed on the notice, and the paper form asks for the same number. Use the Contact Us page on the official settlement website to ask the Settlement Administrator whether your number is on the class list and how to obtain a Class Member ID.
Could the $700 payment end up smaller?
Yes. The Notice describes $700.00 as the maximum Settlement Payment and states that payments may be reduced on a pro rata basis so that approved claims, notice and administrative expenses, the fee award and costs, and the service award together do not exceed the Aggregate Cap of $1,100,000.00. The final per-claimant figure is not known until the claim period closes and the administrator finishes reviewing claims.
What if more than one of my phone numbers received a call?
The Claim Form asks you to list the telephone number or numbers for which you were the regular user at any point from December 2 through December 11, 2024 and that received a call, and requires at least one. The Notice describes the benefit as a single Settlement Payment of up to $700.00 per Settlement Class Member and does not state a per-call or per-number multiplier, so listing a second number documents your class membership rather than adding a second payment.
Does filing online get me paid electronically?
That is the only route to it. The Claim Form states that to receive a Settlement Payment by electronic payment you must submit the Claim Form electronically on the settlement website by October 20, 2026, and that the site includes a step-by-step guide for the electronic payment option. A Claim Form completed on paper and mailed in is still valid, but the electronic payment election is not available on it.
When would payments go out?
Not before the Court approves the settlement. The Final Approval Hearing is scheduled for October 22, 2026, and the Notice states that the Court has not yet decided whether the settlement is fair, reasonable and adequate. A hearing being held is not the same as approval being granted. No payment date had been announced as of August 25, 2026.
Official Settlement Notice
Free settlement alerts
Get notified when new class actions open to claims
Join thousands of readers who get the latest class action settlements you may qualify for — delivered straight to your inbox.
