Illinois medical professionals with a MediFind.com profile they never claimed may be covered by a proposed class action alleging Phreesia used their names and identities to advertise its own services without consent. No class has been certified and there is nothing to file yet.
Allegations Only · No Settlement Yet
This article describes a class action complaint. The statements below are unproven allegations. Phreesia has not been found liable, there is no certified class, and nothing to claim at this time. This page is informational and is not legal advice.
What Is This About?
A proposed class action filed October 18, 2026 in the U.S. District Court for the Northern District of Illinois, Ambrosia v. Phreesia, Inc., No. 1:26-cv-12754, accuses Phreesia of violating the Illinois Right of Publicity Act. Phreesia, a patient-intake and appointment software company, owns MediFind.com, a site that lets the public look up medical providers. The complaint says MediFind lists more than 3.5 million medical professionals and publishes hundreds of thousands of profile pages, each built around one provider’s name and details.The plaintiffs, a physician assistant and a nurse from the Chicago area, allege those profile pages use providers’ names to advertise Phreesia’s own products and services without the written consent the Illinois law requires. Phreesia has not yet responded in court, and no judge has ruled on the claims.
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What the Complaint Alleges
According to the complaint, Phreesia bought Comsort, Inc., which did business as MediFind, on July 14, 2023. The plaintiffs describe MediFind as a two-sided platform: free tools draw patients and other users to the site, and Phreesia sells appointment-booking and patient-intake products to medical practices that want to reach them.The complaint says each profile page features a provider’s name in the page address, the page title and the main heading, and places that name next to promotions for MediFind’s own offerings: a free MediFind account, a "Find a Second Opinion" tool and a "Claim Profile" button that invites the provider to sign up. One plaintiff’s page used his name nine times, the complaint says, while stating that MediFind did not have enough information to identify his areas of expertise. Neither plaintiff ever registered on MediFind, claimed a profile or consented to the use of their name, according to the complaint.
Who Would Be Covered?
The proposed class is all people living in Illinois for whom Phreesia created a MediFind.com profile page and who have not created an account on MediFind.com. Phreesia’s officers, directors and employees are excluded. The complaint estimates the class at tens of thousands of people or more and says members could be identified and notified from Phreesia’s own records. No court has certified the class.What the Lawsuit Seeks
The complaint brings two claims: violation of the Illinois Right of Publicity Act and unjust enrichment. It asks for $1,000 in statutory damages for each class member under the Act, an order requiring Phreesia to get consent before using people’s names and identities to advertise, restitution and disgorgement of profits tied to the profile pages, and attorneys’ fees and costs. The plaintiffs are represented by Hedin LLP.What Happens Next?
Phreesia will respond to the complaint, often in a case like this with a motion to dismiss. The court would later decide whether the case can proceed as a class action. There is no settlement and nothing to file. This page will be updated as the case moves forward.Questions
Who would be covered by the MediFind lawsuit?
The proposed class is every person living in Illinois for whom Phreesia created a MediFind.com profile page and who has not created a MediFind account. The complaint describes them as medical professionals such as physicians, nurses and physician assistants, and estimates the class at tens of thousands of people or more.
Does the Phreesia lawsuit involve patients?
No. The lawsuit is about the medical professionals whose names appear on MediFind profile pages, not about patients who use the site or patient health information.
What does the Illinois Right of Publicity Act require?
The law bars using a living person’s identity, including their name, for commercial purposes such as advertising or promoting a product or service without that person’s previous written consent. As the complaint describes it, the law provides statutory damages of $1,000 per violation, plus any profits from the unauthorized use, and attorneys’ fees.
What is the connection between Phreesia and MediFind?
According to the complaint, Phreesia acquired Comsort, Inc., which did business as MediFind, on July 14, 2023, and now owns and operates MediFind.com. Phreesia also sells appointment-booking and patient-intake tools to medical practices.
Sources
- Class action complaint, Ambrosia v. Phreesia, Inc., No. 1:26-cv-12754 (N.D. Ill. filed Oct. 18, 2026), ECF No. 1, via the CourtListener docket.
- Illinois Right of Publicity Act, 765 ILCS 1075, as quoted and cited in the complaint.
