Amazon Prime members who signed up through challenged sign-up pages, or started cancelling and did not finish, between June 2019 and June 2025 can now receive up to $200 from the FTC's $2.5 billion settlement under a revised order approved in September 2026. Every remaining payment is sent automatically, with a new round starting October 1, 2026.
What Is This About?
On September 17, 2026, the Federal Trade Commission announced that a federal court had approved a joint motion by the FTC and Amazon changing how refunds are paid under the $2.5 billion Amazon Prime settlement. The most any one person can receive rose from $51 to $200, more people now qualify, and every remaining payment goes out automatically.The settlement, entered September 25, 2025 in FTC v. Amazon.com, Inc. (W.D. Wash., No. 2:23-cv-00932-JHC), resolved FTC allegations that Amazon enrolled consumers in Prime without their consent and made it hard to cancel. Amazon did not admit liability. As of September 2026, Amazon had issued more than $845 million in refunds from the $1.5 billion consumer fund.
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Who Qualifies
Being a Prime member is not enough on its own. The settlement covers U.S. consumers who, between June 23, 2019 and June 23, 2025, either signed up for Prime through one of the sign-up pages the FTC challenged, or started the online cancellation process and did not finish it.Amazon decides who qualifies from its own records. Earlier rounds paid people who used few Prime benefits. The revised order adds people who used between 11 and 20 Prime benefits in a one-year period, according to the FTC. The settlement website describes the group as people who used fewer than 20 benefits in any 12-month period.
How Much You Could Get
Each payment covers the Prime membership fees paid during the eligible period, up to $51, minus any refunds, credits or chargebacks already returned. Most people will receive $51 or less.The $200 figure is a ceiling on the total across all payments. The only route above $51 is a supplemental payment of up to $149 for people who accepted an earlier payment. It happens only if accepted payments fall short of a court-set target by February 2027, is split pro rata, and starts by April 2027.
How the Money Arrives
• Payments come by PayPal, Venmo or mailed check, depending on the information Amazon has for you.• Watch your email, including spam and promotions folders.
• Accept a PayPal or Venmo payment within 30 days. Cash a check within 60 days.
• Payments issued before June 25, 2026 that were still unaccepted on September 15, 2026 can no longer be reissued. For payments first issued on or after June 25, 2026, December 14, 2026 is the last day to ask for a different payment method through the official settlement website.
Missed the July 27 Deadline?
The claim deadline has passed and will not reopen, but there is nothing left to file. People who received a claim form but never submitted it may still be paid automatically if they meet the eligibility criteria. Our deadline explainer covers what non-filers can expect.Don't Get Scammed
Amazon runs the refund program. No one from Amazon will ever ask you for money to get a refund, and the FTC says it is not contacting people about Amazon refunds, so anyone claiming to be the FTC is likely a scammer. Never pay a fee or share bank details to get a refund.Questions
Do I need to file a claim to get the new Amazon Prime payments?
No. Under the revised order, every remaining payment is sent automatically. Amazon decides who qualifies from its own records, and no claim form, notice response or paperwork is needed. The claim deadline of July 27, 2026 has passed, and consumers who received a claim form but never submitted it may still be paid automatically.
Will everyone get $200?
No. $200 is the most any one person can receive across all payments. Each payment covers Prime membership fees paid during the eligible period, up to $51, minus refunds or credits already received. The only route above $51 is a supplemental payment of up to $149 that happens only if accepted payments fall short of a court-set target by February 2027.
When will the new Amazon Prime payments arrive?
Payments to the newly added group, people who used between 11 and 20 Prime benefits in a one-year period, begin October 1, 2026. Any supplemental payments of up to $149 for people who accepted an earlier payment start by April 2027.
How do I make sure I actually receive the money?
Payments come by PayPal, Venmo or mailed check, depending on the information Amazon has for you. Watch your email, including spam and promotions folders. A PayPal or Venmo payment must be accepted within 30 days, and a check must be cashed within 60 days.
Sources
• FTC press release: additional payments (September 17, 2026)• Revised redress fund order
• FTC Amazon refunds page
• Official settlement website
• Full guide: FTC Amazon Prime settlement
