People in the U.S. who used any GoodRx website, app or service before April 20, 2024 can now file on the live online claim form for the $32 million GoodRx and Criteo privacy settlement. The form asks for no documents, the Unique ID and PIN from the notice are optional, and claims close December 29, 2026.
The GoodRx Claim Form Is Open
The online claim form for the $32 million GoodRx privacy settlement is live on the official settlement website, goodrxprivacysettlement.com. When the File a Claim page was reviewed on October 23, 2026, it showed the full form, a working payment selector and the December 29, 2026 deadline. The settlement resolves claims against GoodRx Holdings, Inc. and the ad-technology company Criteo Corp. in Doe, et al. v. GoodRx Holdings, Inc., et al., No. 4:23-cv-00501-AMO, in the U.S. District Court for the Northern District of California. U.S. District Judge Araceli Martínez-Olguín granted preliminary approval on September 8, 2026, and appointed A.B. Data, Ltd. as the settlement administrator.The plaintiffs allege that from at least 2017 to 2020, GoodRx disclosed users’ personal and health information, including details about prescriptions and health conditions, to advertising and analytics companies, among them Criteo, Meta and Google, through pixels and software development kits built into its website and apps. GoodRx and Criteo deny the allegations, deny violating any law and agreed to settle to avoid the cost and uncertainty of further litigation. The settlement is not a finding of wrongdoing. Eligibility, the payment method and every court deadline are collected on OCA’s GoodRx $32 million privacy settlement page.
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What the Online Claim Form Asks For
The online form has three parts. The first, Claimant Information, requires a first and last name, a street address (the form does not accept P.O. boxes), city, state, ZIP code, email address and phone number. The administrator uses these details to communicate about the claim and, for anyone choosing a mailed check, to send payment.The same section has a box labeled “Optional: Unique ID and PIN.” Class members who received a notice with a Unique ID and PIN can enter them to help the administrator process the claim, and the form states directly that they are “not required to file a claim.” Class members who never received a notice file on the same form.
The second part is the payment election. The selector on the live form offered five options on October 23, 2026:
- Prepaid virtual Visa card
- Paper check
- PayPal
- Venmo
- Zelle
Under the settlement agreement, if the details given for an electronic payment are not enough to send the money, the administrator mails a check instead.
The third part is an attestation and certification. The claimant checks a box attesting that they resided in the United States and used a website, app or service made available by or through GoodRx before April 20, 2024, certifies that the information on the form is true, correct and complete, and types an electronic signature. The form has no upload field and asks for no receipts, prescriptions, screenshots or account records. It also carries a CAPTCHA check before submission.
Two limits appear on the form itself. Each class member may file one claim form, however many notices they receive. Someone completing the form on another person’s behalf must attach documentation showing the authority to act for that person. A printable version of the claim form is posted on the site’s court documents page for anyone who would rather mail it, postmarked by December 29, 2026.
Who Qualifies for the GoodRx Settlement
The class preliminarily approved by the court is all natural persons in the United States who used any website, app or service made available by or through GoodRx at any time before April 20, 2024. The settlement website lists the GoodRx website and app, GoodRx Gold, HeyDoctor and GoodRx Care among the services involved. The class is nationwide, and it is not limited to people who received an email or postcard notice.GoodRx and Criteo and their affiliates, officers and directors, Meta and Google, anyone who opts out, and the judges presiding over the case and their clerks are excluded. Meta and Google remain defendants in the same lawsuit, but the plaintiffs’ claims against them are not part of this settlement and continue separately.
GoodRx Settlement Deadline and Key Dates
The claim form, the settlement website’s FAQ and the court’s preliminary approval order set the following schedule:- Notice to the class: scheduled to begin by October 30, 2026.
- Motions for final approval, attorneys’ fees and service awards: due November 24, 2026.
- Claim deadline: December 29, 2026, by 11:59 p.m. Eastern Time online, or postmarked by that date on the paper form.
- Exclusion (opt-out) deadline: December 29, 2026, postmark date for a written, mailed request. The notice says a request cannot be made by telephone.
- Objection deadline: December 29, 2026, for written objections filed with the court.
- Final approval hearing: February 11, 2027, at 11:00 a.m., before Judge Martínez-Olguín in Oakland.
A class member who opts out receives no payment and keeps any right to sue GoodRx and Criteo separately over the same claims. One who stays in, whether or not they file a claim, is bound by the settlement’s release if it is approved. The notice says the hearing date or time may change, and updates are posted on the settlement website.
How Much Could Each GoodRx Payment Be?
No per-person amount has been announced, and none can be until the claim period ends. GoodRx and Criteo are paying $32,000,000 into a non-reversionary fund, so no unclaimed money goes back to either company. Before anything is divided among claimants, the fund pays notice and administration costs, taxes, fund account costs, the attorneys’ fees and expenses the court awards, service awards and any other costs the court approves.Class Counsel has said it will ask for attorneys’ fees of no more than one-third of the fund, plus up to $125,000 in litigation expenses, and service awards of up to $2,000 for each named plaintiff. If the court awarded the full fee and expense request, about $21.2 million would remain before administration costs, taxes and service awards are taken out. That remainder is the pool that gets divided, and the number of valid claims it is divided by will not be known until after December 29, 2026.
The official documents describe the split in two ways. The online claim form says each class member may file for “a pro rata cash payment from the Net Settlement Fund,” while the settlement website’s FAQ says each valid claimant “will receive an equal share” of that fund. The summary notice uses both terms together, “an equal (pro rata) share,” and the settlement agreement sets the method: each payment is the net settlement fund divided by the number of valid claims. Read together, “pro rata” here means the fund is shared evenly across valid claims. Nothing in the documents ties the amount to how often or how long someone used GoodRx.
Checks are void if not cashed within 60 days of issue. If money is left over from uncashed checks after the first round, the agreement provides for a second pro rata distribution to claimants who cashed their checks or were paid electronically, as long as each share would be at least $5.
What Happens After a Claim Is Filed
A.B. Data reviews each claim for validity, timeliness and completeness and can audit claims for fraud. According to the notice, a claimant whose form is found incomplete gets written notice and 20 days to fix it before the claim is treated as invalid.Payments come only after the settlement takes effect. Under the agreement, the administrator sends them within 45 days after the Effective Date, which follows final approval and the end of any appeals. Final approval is not guaranteed: the court could reject the settlement, and GoodRx and Criteo can terminate it if opt-outs exceed an agreed-upon number. No payment date had been announced as of October 23, 2026.
Claims Filed Before October 23
The settlement website first appeared in mid-October while it was still being tested. The claims administrator said claims submitted during that testing phase were not timely and were rejected, and that those claimants must file again now that claim filing is open. The outage and the rejected claims are covered in GoodRx settlement website back up: claims now open, and how to tell the official site from look-alikes is covered in Is the GoodRx settlement legit? OCA first reported the proposed deal in June 2026 in GoodRx $32 million privacy settlement, which has been updated since.Questions
What is the GoodRx settlement?
It is a $32 million class action settlement between GoodRx Holdings, Inc., the ad-technology company Criteo Corp. and people in the U.S. who used GoodRx before April 20, 2024. The case, Doe v. GoodRx Holdings, Inc., No. 4:23-cv-00501-AMO (N.D. Cal.), alleges that GoodRx shared users’ health and prescription information with advertising companies through tracking code. GoodRx and Criteo deny the allegations and deny violating any law. The court granted preliminary approval on September 8, 2026.
How is a GoodRx settlement claim filed?
Claims are filed on the File a Claim page of the official settlement website, www.goodrxprivacysettlement.com, by 11:59 p.m. Eastern Time on December 29, 2026. The online form asks for name, street address, email and phone number, a payment choice, an attestation of U.S. residence and GoodRx use before April 20, 2024, and an electronic signature. A printable claim form can instead be mailed, postmarked by December 29, 2026.
Does the GoodRx settlement require proof?
The live online claim form asks for no receipts, prescriptions, screenshots or other documents, and it has no upload field. It has an optional box for a Unique ID and PIN from the settlement notice, and the form states that these are not required to file a claim. The claimant attests to eligibility and signs electronically instead.
Is goodrxprivacysettlement.com the official GoodRx settlement website?
The court’s September 8, 2026 preliminary approval order names www.goodrxprivacysettlement.com as the settlement website, and the court-appointed administrator, A.B. Data, Ltd., runs it. Claims filed there, or mailed on the paper form, are the only claims in this settlement. Claims submitted while the site was in testing in mid-October 2026 were rejected and had to be filed again.
What is the GoodRx settlement deadline?
December 29, 2026. Online claims are due by 11:59 p.m. Eastern Time that day and paper claims must be postmarked by that date. The same date is the postmark deadline for requests to be excluded and the filing deadline for objections. The final approval hearing is set for February 11, 2027, at 11:00 a.m.
How much is the GoodRx settlement payment?
No per-person amount has been announced. The $32 million fund first pays court-approved attorneys’ fees and expenses, service awards, notice and administration costs and taxes. Under the settlement agreement, what remains is divided by the number of valid claims, so every valid claimant receives the same amount, and that amount depends on how many people file.
Is the GoodRx payment pro rata or an equal share?
The documents use both terms for the same method. The online claim form refers to a pro rata cash payment, the settlement website’s FAQ says an equal share, and the summary notice says an equal (pro rata) share. The settlement agreement sets each payment as the net settlement fund divided by the number of valid claims, so the amount does not vary by how often or how long someone used GoodRx.
When will GoodRx settlement payments be sent?
No payment date has been announced. Under the settlement agreement, payments go out within 45 days after the Effective Date, which comes only after the court grants final approval and any appeals are resolved. The final approval hearing is scheduled for February 11, 2027.
Sources
- The official GoodRx Privacy Settlement website, reviewed October 23, 2026, including its online claim form and payment selector, its FAQ page and its court documents page.
- The Order Preliminarily Approving the Proposed Class Action Settlement (ECF No. 379, entered September 8, 2026), the long-form and summary notices, the printable claim form, and the Amended Class Action Settlement Agreement and Release dated November 19, 2025, all posted on the settlement website’s court documents page.
- The court docket for Doe v. GoodRx Holdings, Inc., No. 4:23-cv-00501 (N.D. Cal.) on CourtListener.
- The claims administrator’s email reply to a class member, reviewed October 21, 2026, stating that claims submitted while the website was in testing were rejected.
OpenClassActions.com is a consumer news and information site, not a law firm. This article is general information about the GoodRx privacy settlement. It is not legal advice, and reading it does not create an attorney-client relationship.
