The $32 million GoodRx privacy settlement is real, and a federal court order names goodrxprivacysettlement.com as its official website. The site has been offline since mid-October 2026, but the December 29, 2026 claim deadline has not changed.
The Short Answer: Yes, the GoodRx Settlement Is Real
The GoodRx class action settlement is a genuine, court-supervised settlement, not a scam. It comes out of a federal lawsuit called Doe v. GoodRx Holdings, Inc., case number 4:23-cv-00501, in the U.S. District Court for the Northern District of California in Oakland. On September 8, 2026, U.S. District Judge Araceli Martínez-Olguín signed an order giving the settlement preliminary approval, which is the court’s go-ahead to notify people and start taking claims.Under the deal, GoodRx and the ad-technology company Criteo agreed to pay $32 million to resolve claims that GoodRx shared users’ health and prescription information with advertising companies through tracking code on its website and app. GoodRx and Criteo deny the allegations, and the court order states that the settlement is not an admission of wrongdoing. Full details on who qualifies and how payments work are on OpenClassActions.com’s GoodRx $32 million privacy settlement page.
Is goodrxprivacysettlement.com Legit?
Yes. The same September 8 order spells out the website by name. It directs the settlement administrator to create and maintain “www.goodrxprivacysettlement.com” as the Settlement Website until the settlement is fully administered, and says the site must post the settlement agreement, the court’s order, the notices, the claim form, important deadlines and answers to common questions.The order also appoints A.B. Data, Ltd. as the settlement administrator, the company that runs the website, sends the notices and processes claims. The plaintiffs’ June 1, 2026 motion asking for approval had already proposed A.B. Data for the job after collecting bids from four administrators. A.B. Data’s own websites do not mention the GoodRx case, but they do not publish a list of the settlements the company administers, so that absence says nothing either way.
A settlement website’s legitimacy comes from the court order, not from how the site looks. Because the order names the exact address, a site at any other address claiming to be the GoodRx settlement does not match it.
Why Is the GoodRx Settlement Website Down?
As of October 18, 2026, every page on goodrxprivacysettlement.com, including the home page and the claim form, returns the same message: “Error 403 – This web app is stopped.” That wording comes from the cloud service hosting the site. It means the site has been switched off or paused at the hosting level. It is a status message from the host, not a sign that the address now leads to a different site.The site was working earlier in October, when its online claim form could be opened and reviewed. No explanation for the outage has been posted on the court docket as of October 18, and neither the administrator nor class counsel has announced one publicly.
The timing matters because the court order requires notices to start going out by October 30, 2026, and those notices direct people to the settlement website. The order also requires the administrator to keep the site running for the life of the settlement, so a lasting outage would be at odds with what the court ordered.
What Has Not Changed
The website being offline does not pause or cancel the settlement. The deadlines in the court’s order still stand:- Notices to class members begin: no later than October 30, 2026
- Class counsel’s requests for final approval and attorneys’ fees: November 24, 2026
- Deadline to file a claim: December 29, 2026
- Deadline to opt out (postmarked) or object: December 29, 2026
- Final approval hearing: February 11, 2027, at 11:00 a.m. in Oakland
The order lets the judge move dates for good cause without sending new notices, and says any change may be posted on the court docket or the settlement website. The case docket is public on CourtListener, so a change by the court would show up there even while the website is down.
Who Is Covered by the GoodRx Settlement
The settlement class is everyone in the United States who used any website, app or service offered by or through GoodRx at any time before April 20, 2024. That includes the main GoodRx app and website, GoodRx Gold, HeyDoctor and GoodRx Care. The class definition turns on using GoodRx, not on buying anything through it.Meta and Google are also defendants in the same lawsuit, but they are not part of this settlement, and the claims against them are still going forward separately.
Each valid claim receives an equal share of what remains of the $32 million after court-approved attorneys’ fees, administration costs and other expenses. No per-person estimate has been released, because the amount depends on how many people file. Payments are sent only after final approval and the end of any appeals.
How a Real GoodRx Settlement Notice Compares With a Fake One
The court approved the wording of the official notices, which gives a clear baseline for comparison. The real notice email, sent by A.B. Data using contact information GoodRx already has, names the case and points to goodrxprivacysettlement.com. It may carry a claimant ID code, although the online claim form does not require one.The official claim form, when the site is up, asks for a name, mailing address, email address, phone number, a choice of payment method (PayPal, Venmo, Zelle, a virtual prepaid card or a paper check) and an electronic signature confirming GoodRx use before April 20, 2024. It does not ask for a Social Security number, a bank login, a credit card or any fee. Filing a claim in a court-approved settlement is free.
Messages that send people to a different web address, charge a fee to file, promise a specific payout amount or ask for a Social Security number do not match the court-approved process. OpenClassActions.com’s guide to checking whether a class action settlement email is real covers the same signs in more detail.
Where the Case Stands
The lawsuits began in February 2023, a day after the Federal Trade Commission sued GoodRx over sharing users’ health information with advertisers. GoodRx settled the FTC case that month by paying a $1.5 million civil penalty to the government; that money did not go to consumers and is separate from this class settlement. The private cases were combined in 2023, an earlier GoodRx-only settlement was turned down by the court in June 2025, and the current agreement adding Criteo was signed in November 2025 and preliminarily approved in September 2026.Final approval is not guaranteed. At the February 11, 2027 hearing, the judge will decide whether the settlement is fair and how much the lawyers are paid. OpenClassActions.com will update its GoodRx settlement page with the claim link once goodrxprivacysettlement.com is back online.
Read the Court Order Naming goodrxprivacysettlement.com
The full September 8, 2026 order preliminarily approving the settlement (ECF No. 379) is below. The settlement website is named in paragraphs 10 and 15, A.B. Data is appointed in paragraph 9, and the schedule of deadlines is in paragraph 46.Free settlement alerts
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Frequently Asked Questions
Is the GoodRx settlement legit?
Yes. The $32 million settlement with GoodRx and Criteo is part of a real federal lawsuit, Doe v. GoodRx Holdings, Inc., No. 4:23-cv-00501 in the Northern District of California. Judge Araceli Martínez-Olguín preliminarily approved it on September 8, 2026. GoodRx and Criteo deny wrongdoing, and the settlement is not an admission of fault.
Is goodrxprivacysettlement.com the real settlement website?
Yes. The court’s September 8, 2026 order names www.goodrxprivacysettlement.com as the settlement website and orders the settlement administrator, A.B. Data, to create it and keep it running until the settlement is fully paid out.
Why is the GoodRx settlement website down?
As of October 18, 2026, goodrxprivacysettlement.com shows a hosting error that says the web app has been stopped. That message comes from the hosting service and means the site has been switched off or paused. No public explanation has been posted on the court docket, and the site was working earlier in October.
Did the GoodRx settlement deadline change?
No. The court-ordered deadline to file a claim, opt out or object is still December 29, 2026, and the final approval hearing is still set for February 11, 2027. The court can move those dates, and the order says changes may be posted on the court docket or the settlement website.
Is the GoodRx settlement email a scam?
The court ordered A.B. Data to email notices to class members using contact information GoodRx already has, starting no later than October 30, 2026. A real notice points to goodrxprivacysettlement.com, carries the case name and number, and does not ask for a payment, a Social Security number or a bank password. An email that sends readers to any other website does not match the court order.
How much will the GoodRx settlement pay?
No per-person amount has been announced. Every valid claim gets an equal share of what is left of the $32 million fund after court-approved fees, costs and awards, so the amount depends on how many people file. Payments go out only after the court grants final approval and any appeals end.
Sources
• Doe v. GoodRx Holdings, Inc., No. 4:23-cv-00501-AMO (N.D. Cal.) — court docket on CourtListener• Order Preliminarily Approving the Proposed Class Action Settlement (ECF No. 379, September 8, 2026)
• Plaintiffs’ Unopposed Motion for Preliminary Approval of Class Settlement (ECF No. 357, June 1, 2026)
• United States v. GoodRx Holdings, Inc., No. 4:23-cv-00460 (N.D. Cal.) — the FTC case docket on CourtListener
