BowFlex Dumbbell Recall: How to Get a Refund and Replacement
Published: June 14, 2025
Claim Form Deadline: Pending
Payout: Full Refund Voucher or Replacement
Proof required: Serial Number
Bowflex, Nautilus and Johnson Health Tech Trading have announced a major recall of about 3.8 million BowFlex adjustable dumbbells, including the popular 552 (52.5 LB) and 1090 (90 LB) models. The recall was issued due to a defect that can cause the weight plates to dislodge from the handle during use, posing a serious impact hazard. This defect has resulted in over 100 reported injuries, including concussions, abrasions, broken toes, and contusions. The affected dumbbells were sold nationwide from as early as 2004 through May 2025, both as single units and in pairs, at retailers such as Johnson Fitness & Wellness, DICK'S Sporting Goods, Best Buy, and online at Bowflex.com and Amazon.com, with prices ranging from $200 to $800, usually around $500 for a set of adjustable dumbbells.
You may qualify for a payout refund, voucher, or free fitness membership if you purchased BowFlex 552 or 1090 adjustable dumbbells in the United States between 2004 and May 2025, regardless of whether you bought them as a single dumbbell or a pair, and regardless of the retailer.
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This recall affects BowFlex 552 and 1090 adjustable dumbbells sold from 2004 to May 2025 due to a defect that can cause weight plates to fall off, posing a serious injury risk.
• If you purchased your dumbbells after May 2024: You are eligible for a full refund in the form of a voucher or a replacement set.
• If you purchased before May 2024: You can receive a prorated refund voucher plus a complimentary one-year JRNY digital fitness membership.
The amount of your voucher will depend on the original purchase price and the age of your dumbbells. Johnson Health Tech Trading will provide a pre-paid shipping label so you can return the handle and base for each recalled dumbbell.
To file a claim:
• Visit the recall page with a claim form available below,
• Provide your serial number (found on a sticker on the bottom of the molded plastic tray), proof of purchase, and photos of your dumbbells.
• Submit the claim form online.
• You will receive a pre-paid shipping label to return the handle and base.
Yes, you must provide:
• The serial number(s) of your BowFlex 552 or 1090 dumbbells.
• Proof of purchase (such as a receipt or order confirmation).
• Photos of the dumbbells may be requested to verify eligibility.
Filing Class Action Settlement Claims
Please note that your claim form will be rejected if you submit a settlement claim for payout with any fraudulent information. By providing this information and your sworn statement of its veracity, you agree to do so under the penalty of perjury. You would also be harming others that actually qualify for the class action settlement. If you are not sure whether or not you qualify for this class action settlement, visit the class action administrator's website. OpenClassActions.com is a consumer advocacy and class action news site, and is not a class action administrator or a law firm. OpenClassActions is a participant in the Amazon affiliate advertising program and this post may contain affiliate links, which means we may earn a commission or fees if you make a purchase via those links.
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