BowFlex Dumbbell Recall: How to Get a Refund and Replacement

About 3.8 million BowFlex adjustable dumbbells are recalled, including the 552 (52.5 lb) and 1090 (90 lb) models. They were sold nationwide from as early as 2004 through May 2025, as single units and in pairs, at retailers such as Johnson Fitness & Wellness, DICK'S Sporting Goods, Best Buy, and online at Bowflex.com and Amazon.com, for $200 to $800.

A defect can cause the weight plates to dislodge from the handle during use, posing a serious impact hazard. The defect has resulted in over 100 reported injuries, including concussions, abrasions, broken toes, and contusions.

If you purchased your dumbbells on or after April 23, 2024 (units sold by Johnson Health Tech Trading), you are eligible for a replacement or a voucher for the full purchase price, plus a complimentary one-year JRNY digital fitness membership. If you purchased before April 23, 2024 (units sold by Nautilus, Inc.), you can receive a prorated refund voucher plus a complimentary one-year JRNY membership. The voucher amount depends on the original purchase price and the age of your dumbbells, and the handle and base must be returned with the pre-paid shipping label.

Yes. According to BowFlex's official dumbbell recall page, claims must be submitted by June 4, 2028. File as early as possible — the deadline applies to the recall remedies, including the complimentary one-year JRNY membership.

Visit the official BowFlex recall page, provide your serial number (found on a sticker on the bottom of the molded plastic tray), proof of purchase, and photos of your dumbbells, and submit the claim form online. You will receive a pre-paid shipping label to return the handle and base.

Yes. You must provide the serial number(s) of your BowFlex 552 or 1090 dumbbells and proof of purchase, such as a receipt or order confirmation. Photos of the dumbbells may be requested to verify eligibility.