People who used the MyChart patient portal or completed a submission form on a Cone Health website between September 1, 2016 and November 3, 2022 may qualify to claim an equal share of a $1,765,000 Cone Health website tracking class action settlement. Claims close October 5, 2026, and filing online takes the LoginID and PIN from the notice.
Current Status
Claims are open and close October 5, 2026, for an online submission or for the postmark on a mailed paper form. That same date is the opt-out deadline and the objection deadline, so every decision in this settlement comes due at once. The Final Approval Hearing is set for November 5, 2026 at 2:00 PM Eastern Time in Greensboro, North Carolina, and the Court has not ruled. Payments follow final approval and the resolution of any appeals; no payment date has been announced.Free settlement alerts
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What Changed Recently?
Notice went out to the Settlement Class in a case called Singh v. The Moses H. Cone Memorial Hospital Operating Corp., Case No. 1:24-cv-00558, in the U.S. District Court for the Middle District of North Carolina. The lawsuit claims that The Moses H. Cone Memorial Hospital Operating Corporation and The Moses H. Cone Memorial Hospital, both doing business as Cone Health, improperly tracked the information of users on their website, including the MyChart patient portal.Cone Health denies each and every one of the claims and contentions alleged against it, denies all charges of wrongdoing or liability, and says it agreed to settle to avoid the costs and risks of continuing the litigation. The notice states plainly that the settlement is not an admission of wrongdoing and that the Court has made no determination that Cone Health did anything wrong.
Who Qualifies?
The Settlement Class is defined as living individuals who, between September 1, 2016 and November 3, 2022, accessed the MyChart patient portal on a Cone Health website or completed a submission form on a Cone Health website.Either action is enough on its own. Someone who never had a portal account but filled out a form on a Cone Health page during that six-year window is inside the class definition, which is a wider reach than the portal-only classes several other health system tracking settlements use. The class is not limited to North Carolina residents.
Excluded are the judge presiding over the action, the judge's staff and immediate family; employees, officers and agents of the defendants and of their affiliates, subsidiaries, parent companies, successors and predecessors, along with any entity in which the defendants or their parents hold a controlling interest; anyone who timely and validly opts out; the legal representatives, successors or assigns of anyone excluded; and Class Counsel.
How Much Can You Get?
The notice gives no per-person estimate, and the payment structure is why. Cone Health agreed to a Settlement Fund of $1,765,000. Attorneys' fees and expenses, the Class Representative service award and the costs of administration come out of that fund first, and whatever remains is divided equally among everyone who files a valid, timely claim — not scaled to how often anyone used the site.Two of the three deductions are already capped. Class Counsel will ask the Court to approve fees, costs and expenses not to exceed $613,333.33 and a service award of $5,000 for the Class Representative, which together leave roughly $1.15 million before administration costs are subtracted. The Court may award less than those amounts, and administration costs are not stated in the notice. What the per-person figure ends up being therefore turns on claim volume: an equal split of a fixed pot gets smaller as more people file.
What Proof or Notice ID Is Required?
No receipts, medical records or other documents are needed. What the online claim form does require is the LoginID and PIN printed on the notice that was mailed or emailed to the class member — the portal will not open a claim without them. The Settlement Administrator will resend the credentials on request to a class member who cannot find them.There is a paper route that does not use the credentials. A Claim Form can be downloaded from the official settlement website, completed with the class member's own affirmation that they accessed the MyChart portal or completed a submission form in the class period, signed, and mailed so it is postmarked by the deadline. That makes the LoginID a gate on the online form rather than on class membership, which is why this page marks proof as required for online filing rather than calling the settlement no-proof.
What Is the Deadline?
October 5, 2026 for everything. An online claim must be submitted by that date and a mailed paper Claim Form must carry a postmark no later than that date. The notice does not specify a submission timezone for the online form, so the date is what to work to.The same October 5, 2026 date is the deadline to opt out and the deadline to object. Opting out means giving up any settlement payment and keeping the right to sue Cone Health separately over the claims this settlement resolves; objecting means staying in the class and telling the Court why it should not approve the deal, and a class member who objects may still file a claim. Doing nothing means staying in the class, receiving no payment, and giving up the right to sue over the released claims.
An objection has a long list of content requirements in the notice, including proof of class membership, the legal and factual basis for the objection, whether the objector intends to appear at the hearing, and a list of every other class action settlement the objector or their attorney has objected to in the past three years. It must be filed with the Clerk of the Court with copies served on Class Counsel and on counsel for Cone Health; the addresses are printed in the official notice. An objection that does not meet those requirements waives the right to object or appear.
How Do You Take Action?
Claims are filed on the official Cone Health Pixel Settlement website, which also hosts the long-form notice, the Settlement Agreement and the downloadable paper Claim Form. Online filers sign in with the LoginID and PIN from the notice; paper filers download the form, affirm and sign it, and mail it to the Settlement Administrator so it is postmarked by October 5, 2026.The notice asks class members not to contact the Court, the Clerk, Cone Health or Cone Health's counsel about the settlement, and to direct questions to the Settlement Administrator or Class Counsel instead.
What Happens Next?
The Court will hold the Final Approval Hearing on November 5, 2026 at 2:00 PM Eastern Time in the U.S. District Court for the Middle District of North Carolina in Greensboro. At that hearing the Court will consider whether to approve the settlement, how much to award Class Counsel — the Court appointed David S. Almeida of Almeida Law Group LLC and Brandon M. Wise of Peiffer Wolf Carr Kane Conway & Wise, LLP — whether to grant the service award, and any objections that were filed on time. Attending is optional and at the class member's own expense, and a timely written objection is considered whether or not the objector shows up.The notice warns that the hearing date and time may change without further notice, so the settlement website is where to confirm it. Benefits are distributed only after final approval and after any appeals are resolved or the period to appeal has expired. The notice sets no payment date and says it is always uncertain whether appeals will be filed or how long they would take.
How This Fits the Wider Pixel Tracking Wave
Health systems have been settling website tracking claims steadily through 2026, and the shape repeats: allegations that pixels and analytics tools on a public site or patient portal passed visitor information to third parties, a denial of wrongdoing, a modest fund, and a claim window gated on a mailed notice ID. OCA is tracking several with open or recent windows, among them Wellstar Health System, Penn Medicine, Atrium Health and Duke Health's MyChart portal.Cone Health differs from most of them in how the money is divided. A pro rata settlement splits the fund in proportion to something — visits, subclass, documented loss — while this one divides the net fund into equal shares, so every valid claimant receives the same amount. It shares a courthouse with the Labcorp website tracking settlement, also in the Middle District of North Carolina, though that one produced no fund at all and nothing to file.
Sources and Verification
This page is built from the official settlement website for Singh v. The Moses H. Cone Memorial Hospital Operating Corp. and from the court-approved long-form Notice of Proposed Class Action Settlement, which is embedded in full below. The case caption, case number, court, class definition, fund amount, fee and service-award figures and every date on this page come from those documents. The Settlement Agreement and the other filings are posted on the Important Documents page of the official settlement website. This page is informational and is not legal advice.Questions
Who qualifies for the Cone Health pixel tracking settlement?
The Settlement Class is living individuals who, between September 1, 2016 and November 3, 2022, accessed the MyChart patient portal on a Cone Health website or completed a submission form on a Cone Health website. Completing a form counts on its own, so a class member does not need to have been a patient with a portal account. Excluded are the judge, the judge's staff and immediate family; employees, officers and agents of the defendants and their affiliates, subsidiaries, parent companies, successors and predecessors, and any entity in which the defendants or their parents hold a controlling interest; anyone who validly opts out; the legal representatives, successors and assigns of those excluded; and Class Counsel.
How much money will Cone Health settlement class members get?
The notice does not give a per-person estimate. Cone Health agreed to a Settlement Fund of $1,765,000, and after attorneys' fees and expenses, the Class Representative service award and administration costs are paid, the net amount is distributed equally among everyone who files a valid, timely claim. Class Counsel will ask the Court to approve fees, costs and expenses not to exceed $613,333.33 and a service award of $5,000, which together leave roughly $1.15 million before administration costs are deducted. Because the split is equal rather than usage-based, the final per-person payment depends entirely on how many valid claims are filed.
Do you need a LoginID and PIN to file a Cone Health settlement claim?
To file online, yes. The claim portal on the official settlement website opens only after entering the LoginID and PIN printed on the notice that was mailed or emailed to the class member, and the Settlement Administrator can resend those credentials on request. No receipts, medical records or other documentation are required. A paper Claim Form can be downloaded from the settlement website, completed with the class member's own affirmation and signature, and mailed to the Settlement Administrator, so the credentials are a gate on the online form rather than on class membership itself.
What is the deadline to file a Cone Health pixel settlement claim?
October 5, 2026. An online claim must be submitted by that date, and a paper Claim Form must be postmarked no later than that date. October 5, 2026 is also the deadline to opt out of the settlement and the deadline to object to it, so all three decisions come due on the same day.
What is the Cone Health lawsuit about?
The lawsuit, captioned Singh v. The Moses H. Cone Memorial Hospital Operating Corp., Case No. 1:24-cv-00558 in the U.S. District Court for the Middle District of North Carolina, claims that Cone Health improperly tracked the information of users on its website, including the MyChart patient portal. Cone Health denies each and every claim and contention alleged against it and denies all charges of wrongdoing or liability, and says it agreed to settle to avoid the costs and risks of continued litigation. The Court has made no determination that Cone Health did anything wrong.
When will Cone Health settlement payments be issued?
The Final Approval Hearing is set for November 5, 2026 at 2:00 PM Eastern Time in Greensboro, North Carolina. Settlement benefits are distributed only after the Court grants final approval and after any appeals are resolved or the time to appeal has expired. The notice sets no payment date and says it is always uncertain whether appeals will be filed or how long they would take to resolve, and it warns that the hearing date and time may change without further notice.
