Published
October 11, 2026
Updated
October 22, 2026
People who used a Tenet Healthcare website or patient portal between January 1, 2017 and September 18, 2023 may qualify to claim a one-time $16 payment, with no receipts required, from the Tenet Healthcare pixel tracking class action settlement. The online claim form is now open and asks for the Login ID and PIN from the notice; a printable claim form can also be mailed. Claims are due March 15, 2027.
Current Status
Claims are open online and by mail. As of October 22, 2026, the online claim form on the settlement website is live, and it opens only after the claimant logs in with the Login ID and PIN printed on the notice. A printable claim form is also posted on the site and can be emailed or mailed to the settlement administrator. The deadline to submit a claim online is March 15, 2027, and mailed claim forms must be postmarked by the same date. The deadline to opt out or object is now December 21, 2026, later than the November 27, 2026 date the settlement website listed earlier. The Circuit Court for Shelby County, Tennessee has preliminarily approved the settlement and scheduled a final approval hearing for January 14, 2027. No payments will be made unless the court grants final approval and any appeals are resolved.Free settlement alerts
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Status
Claims Open
Online form open · paper form by mail or email
Claim Deadline
March 15, 2027
Estimated Payout
$16 cash
One-time payment · plus two years of CyEx Privacy Shield Pro
Proof Required
Yes — ID to file online
No receipts for the $16 · the online form requires the Login ID and PIN from the notice
What Changed Recently?
Tenet Healthcare Corporation, which owns and operates hospitals and outpatient centers across the country, agreed to settle a class action over its use of third-party tracking technologies, often called tracking pixels, on its websites and patient portals. The plaintiffs claimed the pixels sent information about website visitors to third parties in violation of privacy laws. The case is Jane Doe v. AMISUB (SFH), Inc. d/b/a Saint Francis Hospital-Memphis, No. CT-3086-23, in the Circuit Court for Shelby County, Tennessee.Tenet Healthcare denies that it did anything wrong, and the court has not decided who is right. Notices and enrollment-code postcards have been sent to class members identified in Tenet’s records.
Who Qualifies?
The court defined the class as all “Identifiable Individuals” who used or accessed Tenet’s online platforms from January 1, 2017 through September 18, 2023. An identifiable individual is someone who, during that period, used a website or patient portal owned or operated by Tenet Healthcare, any of its affiliated covered entities, or former affiliated covered entities to:- create a patient portal account,
- submit a web form, or
- check in to an urgent care center or emergency room.
How Much Can You Get?
Every class member can claim two benefits, either or both:- Cash payment: a one-time $16 payment.
- CyEx Privacy Shield Pro: two years of a privacy service that includes dark web and compromised-password scanning, a VPN, a password manager and access to a fraud resolution agent. Enrollment codes were mailed to class members by postcard.
What Proof or Notice ID Is Required?
No receipts or explanation are needed for the $16 payment. The printable claim form asks for a name, mailing address, email and phone number, a payment method, and the Login ID from the notice “if known.” Class members are identified from Tenet’s records, and the claim is checked against that list, so the notice Tenet’s administrator mailed is the practical key to filing. The “if known” wording applies only to the paper form sent by mail or email.The online claim form opened after this page was first published. As of October 22, 2026, it starts with a login screen: the settlement website states that a claimant must log in with the Login ID and PIN printed on the notice before the form opens. The website says class members who cannot find their Login ID and PIN can request them from the settlement administrator through the official website by giving their full name and mailing address.
What Is the Deadline?
Claims must be submitted online by March 15, 2027, or mailed with a postmark no later than March 15, 2027. The deadline to opt out of the settlement or object to it is December 21, 2026; requests for exclusion must be postmarked or emailed by that date.How Do You Take Action?
Claims are filed through the official Tenet Healthcare Pixel Settlement website, which also posts the printable claim form, the notice, the settlement agreement and the preliminary approval order. The online form requires the Login ID and PIN from the notice; the printable claim form can be completed and mailed or emailed instead. The claim form offers payment by PayPal, Venmo, Zelle, virtual prepaid card or paper check. Only one claim is allowed per person.What Happens Next?
The court will hold a final approval hearing on January 14, 2027 at 10 a.m. Central. If it approves the settlement, payments will be issued after any appeals are resolved. The settlement website does not give a payment date.Other health systems have settled similar tracking-pixel claims; the Wellstar and Boone Health settlements are also taking claims.
Sources and Verification
• Official settlement website, Tenet Healthcare Pixel Settlement (administered by Simpluris): TenetPixelSettlement.com• Frequently asked questions, including the class definition and benefits: Settlement FAQ
• Settlement documents (settlement agreement, preliminary approval order, claim form, long form notice): Important Documents
Questions
Who qualifies for the Tenet Healthcare pixel settlement?
Identifiable individuals who, between January 1, 2017 and September 18, 2023, used a website or patient portal owned or operated by Tenet Healthcare or its affiliated covered entities to create a patient portal account, submit a web form, or check in to an urgent care or emergency room. Class members are identified from Tenet’s records and may have received a notice.
How much is the Tenet Healthcare settlement payment?
Each class member can claim a one-time $16 cash payment with no receipts or explanation required. Class members can also enroll in two years of CyEx Privacy Shield Pro, a privacy monitoring service, using the enrollment code mailed by postcard.
How is the Tenet settlement payment sent?
The claim form offers PayPal, Venmo, Zelle, a virtual prepaid card or a paper check. Payments go out only if the court grants final approval and after any appeals are resolved.
Did Tenet Healthcare admit wrongdoing?
No. Tenet Healthcare denies that it did anything wrong, and the court has not decided who is right. The parties agreed to settle to avoid the cost and risk of continued litigation.
For more class actions keep scrolling below.
Settlement Amount
$16 per class member
Case Title
Jane Doe v. AMISUB (SFH), Inc. d/b/a Saint Francis Hospital-Memphis
Case Number
CT-3086-23
Court
Circuit Court for Shelby County, Tennessee
Final Approval Hearing
January 14, 2027 at 10:00 AM CT
Administrator
Simpluris
Official Website
Tenet Pixel Settlement
