Bose Corporation, working with the U.S. Consumer Product Safety Commission, recalled about 634,759 lithium-ion rechargeable battery packs made for its S1 Pro and S1 Pro+ portable Bluetooth speaker systems on November 5, 2026. Another 35,400 were sold in Canada. The CPSC says the packs can overheat and ignite, posing a risk of injury from fire.
Bose has received seven reports of the battery packs melting, smoking or catching fire, including six reports of property damage. No injuries have been reported. The remedy is a free replacement battery pack.
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Remedy
Free Replacement Battery Pack
request it on Bose’s official recall page · no refund offered
Recall Date
November 5, 2026
CPSC recall number 27-065
Units Affected
About 634,759
plus about 35,400 in Canada · battery pack serial numbers beginning 083723, 078352, 084105, 078591, 078592, 084106 or 086409
Hazard
Overheating and Fire
7 reports of packs melting, smoking or catching fire · 6 with property damage · no injuries reported
Documentation Required
Yes — Battery Serial Number
Bose’s request form asks for the 17-digit serial number on the battery pack label · no receipt mentioned
The recall covers Bose S1 Pro System Battery Packs and S1 Pro+ System Battery Packs whose 17-digit serial number begins with one of seven sequences:
- 083723
- 078352
- 084105
- 078591
- 078592
- 084106
- 086409
The serial number is printed below the bar code on a label at the bottom of the battery pack. The speaker carries its own separate serial number, so the number to check is the one on the battery pack. A pack whose serial number starts with any other digits is not part of the recall.
The recall reaches packs that came installed in S1 Pro and S1 Pro+ speaker systems and packs sold on their own as accessories or replacement parts. Bose notes that some S1 Pro systems were sold without a battery, so an owner who added a Bose battery accessory later should check that pack.
The battery packs were sold at Bose, Best Buy and other stores and distributors nationwide, and online at Amazon.com, Bose.com, BestBuy.com, Walmart.com and other websites, from December 2017 through July 2026. The packs sold for $100 to $160 on their own, and the speaker systems sold with a pack for $700. They were made in China and imported by Bose Corporation of Framingham, Massachusetts.
To reach the battery, Bose’s instructions say to power off the S1 system, disconnect it from power, loosen the two screws on the bottom, remove the bottom plate and pull the pack out by its tabs. If the serial number matches one of the recalled sequences, the owner enters that number on Bose’s “Start a Repair or Replacement” page, linked from the recall page, to request the free replacement. Bose says online requests are not available in every region.
The speaker can keep running on AC power with the battery pack removed. The CPSC says the recalled pack should not go in household trash, curbside recycling or the used-battery drop-off boxes found in many stores, because recalled lithium-ion batteries carry a greater fire risk. It points owners to a municipal household hazardous waste collection center that accepts them, and suggests calling the center first. The CPSC notice does not set an end date for the replacement offer.
How do I tell if my Bose S1 Pro battery pack is recalled?
Remove the battery pack and find the 17-digit serial number printed below the bar code on its label. The pack is recalled if the serial number begins with 083723, 078352, 084105, 078591, 078592, 084106 or 086409. The speaker has its own separate serial number, so check the number on the battery pack itself.
Can I still use my Bose S1 Pro speaker during the recall?
Yes, without the recalled battery. The CPSC says owners should remove the recalled battery pack and stop using it, and they can keep using the S1 Pro or S1 Pro+ speaker while it is plugged into AC power.
Does Bose give a refund for the recalled battery pack?
No. The remedy listed by the CPSC is a free replacement battery pack, requested by entering the recalled pack’s serial number on Bose’s recall page. The notice does not offer a refund.
How do I get rid of a recalled Bose battery pack?
Not in the trash, curbside recycling or the battery drop-off boxes found in stores. The CPSC says recalled lithium-ion batteries carry a greater fire risk and should go to a municipal household hazardous waste collection center that accepts them; it suggests checking with the center first.
Are S1 Pro battery packs sold separately included?
Yes. The recall covers battery packs sold with S1 Pro and S1 Pro+ speaker systems and packs sold on their own as accessories or replacement parts, as long as the serial number starts with one of the seven listed prefixes.
• U.S. Consumer Product Safety Commission, “Bose Recalls Lithium-Ion Battery Packs for S1 Pro and S1 Pro+ Bluetooth Speaker Systems Due to Risk of Injury from Fire and Overheating Hazards” (Recall No. 27-065, November 5, 2026)
• Bose, “Recall of S1 Pro System Battery Packs and Bose S1 Pro+ System Battery Packs”
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Remedy
Free replacement battery pack
Recall Number
27-065
Recalling Company
Bose Corporation
Agency
U.S. Consumer Product Safety Commission
Recall Date
November 5, 2026